Common use of INTERFACE SUPPORT Clause in Contracts

INTERFACE SUPPORT. Philips supports the DICOM and HL7 communication to and from the Covered System, as they exist at the Covered System Site at the time of installation. In the case of upgrades, Philips shall provide the following software maintenance services: 3.1 If the Philips System, interoperability mapping engine, or biomedical device is upgraded to the latest version, Philips will restore the inbound / outbound communication to the pre-upgrade condition with like-for-like parameters. 3.2 Philips' interface support does not include the modification of any interface due to interface changes in third party hardware or software or replacement of Philips interoperability mapping engine product with a different interoperability engine product. In the case of a planned upgrade of the Covered System that involves modifications to the interface specifications, Philips requires that detailed technical information on such modifications be made available to Philips at least ninety (90) days in advance of the planned upgrade. In such a case, Philips shall work with the third party to understand changes in interface specifications and format and may modify and upgrade the Covered System to support such new interface specifications at a schedule and additional cost to be mutually approved by Philips and the Customer.

Appears in 7 contracts

Samples: Service Agreement, Service Agreement, Service Agreement

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INTERFACE SUPPORT. Philips supports the DICOM and HL7 communication to and from the Covered SystemEquipment, as they exist at the Covered System Site at the time of installation. In the case of upgrades, Philips shall provide the following software maintenance services: 3.1 If the Philips System, interoperability mapping engine, or biomedical device is upgraded to the latest version, Philips will restore the inbound / outbound communication to the pre-upgrade condition with like-for-like parameters. 3.2 Philips' interface support does not include the modification of any interface due to interface changes in third party hardware or software or replacement of Philips interoperability mapping engine product with a different interoperability engine product. In the case of a planned upgrade of the Covered System Equipment that involves modifications to the interface specifications, Philips requires that detailed technical information on such modifications be made available to Philips at least ninety (90) days in advance of the planned upgrade. In such a case, Philips shall work with the third party to understand changes in interface specifications and format and may modify and upgrade the Covered System Equipment to support such new interface specifications at a schedule and additional cost to be mutually approved by Philips and the Customer.

Appears in 4 contracts

Samples: Customer Service Agreement, Customer Service Agreement, Customer Service Agreement

INTERFACE SUPPORT. 5.1 Philips supports the DICOM and HL7 communication to and from the Covered System, System as they exist at the Covered System Site at the time of installation. In the case of upgradesnew software versions, Philips shall provide the following software maintenance servicesfollowing: 3.1 5.1.1 If the Philips Covered System, interoperability mapping engine, or biomedical Biomedical device is upgraded to the latest version, Philips will restore the inbound / and/or outbound communication to the pre-upgrade condition with like-for-like parameterscondition. 3.2 5.1.2 Philips' ’ interface support does not include the modification of any interface due to interface changes in third third-party hardware or software or replacement of Philips interoperability mapping engine product with a different interoperability engine product. In the case of a planned upgrade of the Covered System that involves modifications to the interface specifications, Philips requires that detailed technical information on such modifications be made available to Philips at least ninety (90) days in advance of the planned upgrade. In such a case, Philips shall work with the third party to understand changes in interface specifications and format and may modify and upgrade the Covered System to support such new interface specifications at a schedule and additional cost to be mutually approved by Philips and the Customer.

Appears in 4 contracts

Samples: Service Agreement, Service Agreement, Service Agreement

INTERFACE SUPPORT. Philips supports the DICOM and HL7 communication to and from the Covered SystemEquipment, as they exist at the Covered System Equipment Site at the time of installation. In the case of upgrades, Philips shall provide the following software maintenance services: 3.1 If the Philips System, interoperability mapping engine, or biomedical device is upgraded to the latest version, Philips will restore the inbound / outbound communication to the pre-upgrade condition with like-for-like parameters. 3.2 Philips' interface support does not include the modification of any interface due to interface changes in third third-party hardware or software or replacement of Philips interoperability mapping engine product with a different interoperability engine product. In the case of a planned upgrade of the Covered System Equipment that involves modifications to the interface specifications, Philips requires that detailed technical information on such modifications be made available to Philips at least ninety (90) days in advance of the planned upgrade. In such a case, Philips shall work with the third party to understand changes in interface specifications and format and may modify and upgrade the Covered System Equipment to support such new interface specifications at a schedule and additional cost to be mutually approved by Philips and the Customer.

Appears in 3 contracts

Samples: Customer Service Agreement, Customer Service Agreement, Customer Service Agreement

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INTERFACE SUPPORT. 4.1 Philips supports the DICOM and HL7 communication to and from the Covered System, System as they exist at the Covered System Site sector at the time of installation. In the case of upgradesnew software versions provided hereunder, Philips shall provide the following software maintenance servicesfollowing: 3.1 4.1.1 If the Philips Covered System, interoperability mapping engine, or biomedical Biomedical device is upgraded to the latest version, Philips will restore the inbound / and/or outbound communication to the pre-upgrade condition with like-for-like parameterscondition. 3.2 4.1.2 Philips' interface support does not include the modification of any interface due to interface changes in third party hardware or software or replacement of Philips interoperability mapping engine product with a different interoperability engine product. In the case of a planned upgrade of the Covered System that involves modifications to the interface specifications, Philips requires that detailed technical information on such modifications be made available to Philips at least ninety (90) days in advance of the planned upgrade. In such a case, case Philips shall work with the third party to understand changes in interface specifications and format and may modify and upgrade the Covered System to support such new interface specifications at a schedule and additional cost to be mutually approved by Philips and the Customer.

Appears in 2 contracts

Samples: Service Agreement, Service Agreement

INTERFACE SUPPORT. 4.1 Philips supports the DICOM and HL7 communication to and from the Covered System, System as they exist at the Covered System Site sector at the time of installation. In the case of upgradesnew software versions provided hereunder, Philips shall provide the following software maintenance servicesfollowing: 3.1 4.1.1 If the Philips Covered System, interoperability mapping engine, or biomedical Biomedical device is upgraded to the latest version, Philips will restore the inbound / and/or outbound communication to the pre-upgrade condition with like-for-like parameterscondition. 3.2 4.1.2 Philips' interface support does not include the modification of any interface due to interface changes in third party hardware or software or replacement of Philips interoperability mapping engine product with a different interoperability engine product. In the case of a planned upgrade of the Covered System that involves modifications to the interface specifications, Philips requires that detailed technical information on such modifications be made available to Philips at least ninety (90) days in advance of the planned upgrade. In such a case, Philips shall work with the third party to understand changes in interface specifications and format and may modify and upgrade the Covered System to support such new interface specifications at a schedule and additional cost to be mutually approved by Philips and the Customer.

Appears in 1 contract

Samples: Service Agreement

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