Common use of INTERFACE SUPPORT Clause in Contracts

INTERFACE SUPPORT. 3.1 Philips supports the DICOM and HL7 communication to and from the Equipment as they exist at the time of installation. In the case of upgrades, Philips shall provide the following software maintenance Services: 3.1.1 If the Philips Equipment, interoperability mapping engine, or Biomedical Equipment is upgraded to the latest version of the existing application, Philips will restore the inbound / outbound communication to the pre-upgrade condition with like-for-like parameters. If incremental parameters or functionality are available as a result of the upgrade and Customer purchases or chooses to use these parameters or functionality, then Customer shall pay the cost of any additional work required to implement and support the new communication capabilities at Philips’ then-current standard labor and material rates for such Service. 3.1.2 Philips' interface support does not include the modification of any interface due to interface changes in third party hardware or software. If a planned upgrade of the Equipment involves modifications to the interface specifications, then Customer shall provide Philips detailed technical information on such modifications at least ninety (90) days in advance of the planned upgrade. Philips shall work with the third party to understand changes in interface specifications and format and may modify and upgrade the Equipment to support such new interface specifications at a schedule and additional cost to be mutually approved by Philips and Customer. Customer shall pay the cost of any additional work required to implement and support the new interface specifications at Philips’ then-current standard labor and material rates for such Service.

Appears in 4 contracts

Samples: Customer Service Agreement, Customer Service Agreement, Customer Service Agreement

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INTERFACE SUPPORT. 3.1 Philips supports the DICOM and HL7 communication to and from the Equipment as they exist at the time of installation. In the case of upgrades, Philips shall provide the following software maintenance Services: 3.1.1 3.2 If the Philips Equipment, interoperability mapping engine, or Biomedical Equipment is upgraded to the latest version of the existing application, Philips will restore the inbound / outbound communication to the pre-upgrade condition with like-for-like parameters. If incremental parameters or functionality are available as a result of the upgrade and Customer purchases or chooses to use these parameters or functionality, then Customer shall pay the cost of any additional work required to implement and support the new communication capabilities at Philips’ then-current standard labor and material rates for such Service. 3.1.2 3.3 Philips' interface support does not include the modification of any interface due to interface changes in third party hardware or software. If a planned upgrade of the Equipment involves modifications to the interface specifications, then Customer shall provide Philips detailed technical information on such modifications at least ninety (90) days in advance of the planned upgrade. Philips shall also work with the third party to understand changes in interface specifications and format and may modify and upgrade the Equipment to support such new interface specifications at a schedule and additional cost to be mutually approved by Philips and Customer. Customer shall pay the cost of any additional work required to implement and support the new interface specifications at Philips’ then-current standard labor and material rates for such Service.

Appears in 4 contracts

Samples: Customer Service Agreement, Customer Service Agreement, Customer Service Agreement

INTERFACE SUPPORT. 3.1 Philips supports the DICOM and HL7 communication to and from the Equipment Covered System as they exist at the time of installation. In the case of upgrades, Philips shall provide the following software maintenance Services: 3.1.1 If the Philips EquipmentCovered System, interoperability mapping engine, or Biomedical Equipment is upgraded to the latest version of the existing application, Philips will restore the inbound / outbound communication to the pre-upgrade condition with like-for-like parameters. If incremental parameters or functionality are available as a result of the upgrade and Customer purchases or chooses to use these parameters or functionality, then Customer shall pay the cost of any additional work required to implement and support the new communication capabilities at Philips’ then-current standard labor and material rates for such Service. 3.1.2 Philips' interface support does not include the modification of any interface due to interface changes in third party hardware or software. If a planned upgrade of the Equipment Covered System involves modifications to the interface specifications, then Customer shall provide Philips detailed technical information on such modifications at least ninety (90) days in advance of the planned upgrade. And, Philips shall work with the third party to understand changes in interface specifications and format and may modify and upgrade the Equipment Covered System to support such new interface specifications at a schedule and additional cost to be mutually approved by Philips and Customer. Customer shall pay the cost of any additional work required to implement and support the new interface specifications at Philips’ then-then- current standard labor and material rates for such Service.

Appears in 3 contracts

Samples: Service Agreement, Service Agreement, Service Agreement

INTERFACE SUPPORT. 3.1 Philips supports the DICOM and HL7 communication to and from the Equipment Covered System as they exist at the time of installation. In the case of upgrades, Philips shall provide the following software maintenance Services: 3.1.1 If the Philips EquipmentCovered System, interoperability mapping engine, or Biomedical Equipment is upgraded to the latest version of the existing application, Philips will restore the inbound / outbound communication to the pre-upgrade condition with like-for-like parameters. If incremental parameters or functionality are available as a result of the upgrade and Customer purchases or chooses to use these parameters or functionality, then Customer shall pay the cost of any additional work required to implement and support the new communication capabilities at Philips’ then-then- current standard labor and material rates for such Service. 3.1.2 Philips' interface support does not include the modification of any interface due to interface changes in third party hardware or software. If a planned upgrade of the Equipment Covered System involves modifications to the interface specifications, then Customer shall provide Philips detailed technical information on such modifications at least ninety (90) days in advance of the planned upgrade. And, Philips shall work with the third party to understand changes in interface specifications and format and may modify and upgrade the Equipment Covered System to support such new interface specifications at a schedule and additional cost to be mutually approved by Philips and Customer. Customer shall pay the cost of any additional work required to implement and support the new interface specifications at Philips’ then-current standard labor and material rates for such Service.

Appears in 1 contract

Samples: Service Agreement

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INTERFACE SUPPORT. 3.1 Philips supports the DICOM and HL7 communication to and from the Equipment Covered System as they exist at the time of installation. In the case of upgrades, Philips shall provide the following software maintenance Services: 3.1.1 If the Philips EquipmentCovered System, interoperability mapping engine, or Biomedical Equipment is upgraded to the latest version of the existing application, Philips will restore the inbound / outbound communication to the pre-upgrade condition with like-for-like parameters. If incremental parameters or functionality are available as a result of the upgrade and Customer purchases or chooses to use these parameters or functionality, then Customer shall pay the cost of any additional work required to implement and support the new communication capabilities at Philips’ then-current standard labor and material rates for such Service. 3.1.2 Philips' interface support does not include the modification of any interface due to interface changes in third party hardware or software. If a planned upgrade of the Equipment Covered System involves modifications to the interface specifications, then Customer shall provide Philips detailed technical information on such modifications at least ninety (90) days in advance of the planned upgrade. And, Philips shall work with the third party to understand changes in interface specifications and format and may modify and upgrade the Equipment Covered System to support such new interface specifications at a schedule and additional cost to be mutually approved by Philips and the Customer. The Customer shall pay the cost of any additional work required to implement and support the new interface specifications at Philips’ then-current standard labor and material rates for such Service.

Appears in 1 contract

Samples: Service Agreement

INTERFACE SUPPORT. 3.1 Philips supports the DICOM and HL7 communication to and from the Equipment System as they exist at the System Site at the time of installation. In the case of upgrades, Philips shall provide the following software maintenance Software Maintenance Services: 3.1.1 If the Philips EquipmentSystem, interoperability mapping engine, or Biomedical Equipment biomedical device is upgraded to the latest version of the existing application, Philips will restore the inbound / outbound communication to the pre-upgrade condition with like-for-like parameters. If incremental parameters or functionality are available as a result of the upgrade and Customer purchases or chooses to use these parameters or functionality, then Customer shall pay the cost of any additional work required to implement and support the new communication capabilities at Philips’ then-current standard labor and material rates for such Service. 3.1.2 Philips' interface support does not include the modification of any interface due to interface changes in third party hardware Hardware or softwareSoftware. If a planned upgrade of the Equipment System involves modifications to the interface specifications, then Customer shall provide Philips detailed technical information on such modifications at least ninety (90) days in advance of the planned upgrade. Philips shall also work with the third party to understand changes in interface specifications and format and may modify and upgrade the Equipment System to support such new interface specifications at a schedule and additional cost to be mutually approved by Philips and Customer. Customer shall pay the cost of any additional work required to implement and support the new interface specifications at Philips’ then-current standard labor and material rates for such Service.

Appears in 1 contract

Samples: Customer Service Agreement

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