Common use of Internal Grievances and Appeals Clause in Contracts

Internal Grievances and Appeals. Contractor shall maintain an internal review process to resolve an Enrollee’s written or oral expression of dissatisfaction regarding the Contractor and Participating Providers, including appeals of claim and benefit determinations, and complaints relating to the scope of Covered Services required to be covered under the QHP. Contractor’s processes shall comply with State and Federal laws, rules and regulations relating to Enrollee rights and appeals processes, specifically including grievance requirements set forth at Health and Safety Code § 1368, regardless of the State Regulators for the Contractor’s QHPs.

Appears in 7 contracts

Samples: Covered California for Small, Covered California for Small, Qualified Health Plan Issuer Contract

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Internal Grievances and Appeals. Contractor shall maintain an internal review process to resolve an Enrollee’s written or oral expression of dissatisfaction regarding the Contractor and Participating Providers, including appeals of claim and benefit determinations, and complaints relating to the scope of Covered Services required to be covered under the QHP. Contractor’s processes shall comply with State and Federal laws, rules and regulations relating to Enrollee rights and appeals processes, specifically including grievance requirements set forth at Health and Safety Code § 1368, regardless of the State Regulators Regulator for the Contractor’s QHPs.

Appears in 6 contracts

Samples: Covered California Qualified Health Plan Issuer Contract, Qualified Health Plan Issuer Contract, Qualified Health Plan Issuer Contract

Internal Grievances and Appeals. Contractor shall maintain an internal review process to resolve an Enrollee’s written or oral expression of dissatisfaction regarding the Contractor and Participating Providers, including appeals of claim and benefit determinations, and complaints relating to the scope of Covered Services required to be covered under the QHPQDP. Contractor’s processes shall comply with State and Federal laws, rules and regulations relating to Enrollee enrollee rights and appeals processes, specifically including grievance requirements requirements, set forth at Health and Safety Code § 1368, §1368 regardless of the State Regulators Health Insurance Regulator for the Contractor’s QHPsQDPs.

Appears in 4 contracts

Samples: Covered California Qualified Dental Plan Issuer Contract, Qualified Dental Plan Issuer Contract, Qualified Dental Plan Issuer Contract

Internal Grievances and Appeals. Contractor shall maintain an internal review process to resolve an Enrollee’s written or oral expression of dissatisfaction regarding the Contractor and Participating Providers, including appeals of claim and benefit determinations, and complaints relating to the scope of Covered Services required to be covered under the QHP. Contractor’s processes shall comply with State and Federal laws, rules and regulations relating to Enrollee rights and appeals processes, specifically including grievance requirements set forth at Health and Safety Code § 1368, regardless of the State Regulators Health Insurance Regulator for the Contractor’s QHPs.

Appears in 4 contracts

Samples: Qualified Health Plan Issuer Contract, Qualified Health Plan Issuer Contract, Qualified Health Plan Issuer Contract

Internal Grievances and Appeals. Contractor shall maintain an internal review process to resolve an Enrollee’s written or oral expression of dissatisfaction regarding the Contractor and Participating Providers, including appeals of claim and benefit determinations, and complaints relating to the scope of Covered Services required to be covered under the QHP. Contractor’s processes shall comply with State and Federal laws, rules and regulations relating to Enrollee enrollee rights and appeals processes, specifically including grievance requirements set forth at Health and Safety Code § 1368, §1368 regardless of the State Regulators Health Insurance Regulator for the Contractor’s QHPs.

Appears in 2 contracts

Samples: Qualified Health Plan Issuer Contract, Qualified Health Plan Issuer Contract

Internal Grievances and Appeals. Contractor shall maintain an internal review process to resolve an Enrollee’s written or oral expression of dissatisfaction regarding the Contractor and Participating Providers, including appeals of claim and benefit determinations, and complaints relating to the scope of Covered Services required to be covered under the QHPQDP. Contractor’s processes shall comply with State and Federal laws, rules and regulations relating to Enrollee enrollee rights and appeals processes, specifically including grievance requirements requirements, set forth at Health and Safety Code § 1368, 1368 regardless of the State Regulators Health Insurance Regulator for the Contractor’s QHPsQDPs.

Appears in 1 contract

Samples: Qualified Dental Plan Issuer Contract

Internal Grievances and Appeals. Contractor shall maintain an internal review process to resolve an Enrollee’s written or oral expression of dissatisfaction regarding the Contractor and Participating Providers, including appeals of claim and benefit determinations, and complaints relating to the scope of Covered Services required to be covered under the QHP. Contractor’s processes shall comply with State and Federal laws, rules and regulations relating to Enrollee eEnrollee rights and appeals processes, specifically including grievance requirements set forth at Health and Safety Code § 1368, regardless of the State Regulators Health Insurance Regulator for the Contractor’s QHPs.

Appears in 1 contract

Samples: Qualified Health Plan Issuer Contract

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Internal Grievances and Appeals. Contractor shall maintain an internal review process to resolve an Enrollee’s written or oral expression of dissatisfaction regarding the Contractor and Participating Providers, including appeals of claim and benefit determinations, and complaints relating to the scope of Covered Services required to be covered under the QHPQDP. Contractor’s processes shall comply with State and Federal laws, rules and regulations relating to Enrollee enrollee rights and appeals processes, specifically including grievance requirements requirements, set forth at Health and Safety Code § 1368, 1368 regardless of the State Regulators Regulator for the Contractor’s QHPsQDPs.

Appears in 1 contract

Samples: Qualified Dental Plan Issuer Contract

Internal Grievances and Appeals. Contractor shall maintain an internal review process to resolve an Enrollee’s written or oral expression of dissatisfaction regarding the Contractor and Participating Providers, including appeals of claim and benefit determinations, and complaints relating to the scope of Covered Services required to be covered under the QHP. . Contractor’s processes shall comply with State and Federal laws, rules and regulations relating to Enrollee rights and appeals processes, specifically including grievance requirements set forth at Health and Safety Code § 1368, regardless of the State Regulators Regulator for the Contractor’s QHPs. .

Appears in 1 contract

Samples: Covered California Qualified Health Plan Issuer Contract

Internal Grievances and Appeals. Contractor shall maintain an internal review process to resolve an Enrollee’s written or oral expression of dissatisfaction regarding the Contractor and Participating Providers, including appeals of claim and benefit determinations, and complaints relating to the scope of Covered Services required to be covered under the QHP. Contractor’s processes shall comply with State and Federal laws, rules and regulations relating to Enrollee enrollee rights and appeals processes, specifically including grievance requirements set forth at Health and Safety Code § 1368, regardless of the State Regulators Health Insurance Regulator for the Contractor’s QHPs.

Appears in 1 contract

Samples: Qualified Health Plan Issuer Contract

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