INTRODUCTION/PURPOSE. 2.1 The following Service Level Agreement (“SLA”) sets out the terms and responsibilities of the agreement between the Customer and StarTraq regarding the supply of the Services to the Customer
Appears in 2 contracts
INTRODUCTION/PURPOSE. 2.1 The following Service Level Agreement (“SLA”) sets out the terms and responsibilities of the agreement between the Customer and StarTraq regarding the supply and support of the Software and related Services to the Customer
Appears in 2 contracts