INVOICING QUERIES Sample Clauses

INVOICING QUERIES. The Supplier shall comply with the procedure and timeframes specified in the Customer Contract when resolving an Invoicing Query to the Contracted Customer’s satisfaction.
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INVOICING QUERIES. The Supplier shall comply with the procedure and timeframes specified in the Customer Contract when resolving an Invoicing Query to the Customer’s satisfaction. The Supplier shall comply with the applicable Key Performance Indicators and the Customer Contract when dealing with a Customer enquiry which is not an Invoicing Query. In accordance with the applicable Key Performance Indicator, if a Customer makes a Query, and the Supplier does not resolve the Query to the Customer’s satisfaction within five (5) Working Days of receiving the Query from the Customer, then the Supplier shall include details of the Query in the weekly Performance Report provided to the Authority in accordance with Schedule 6. If a Customer makes a Complaint, the Supplier shall acknowledge and progress such Complaint in accordance with the applicable Key Performance Indicators, and the procedures set out in the Customer Contract. In accordance with the applicable Key Performance Indicator, if a Customer makes a Complaint, then the Supplier shall: notify the Authority of the Complaint within one (1) Working Day of receipt of the Complaint; and provide the Authority with a report which describes the Complaint and the steps being taken or that will be taken by the Supplier to resolve the Complaint, each Working Day until the Complaint is resolved to the relevant Customer’s satisfaction, and the Authority shall be entitled to liaise with the Supplier and the Customer and to participate in the resolution of the Complaint. The Parties acknowledge and agree that, if a Complaint is not resolved to the Customer’s satisfaction within the required timescale stipulated in the applicable Key Performance Indicators, or the Supplier’s estimated timescale for the resolution of the Complaint is not acceptable to the Authority, then the Authority may refer the Complaint to the escalation procedure in the relevant Customer Contract.

Related to INVOICING QUERIES

  • Electronic Invoicing (eInvoicing The Contractor may supply electronic invoices in lieu of paper-based invoices for those transactions processed through MFMP. Contractor may establish electronic invoicing within ninety (90) days of written request to the Department. Electronic invoices shall be submitted to the Customer through the Ariba Network (AN) in one of three mechanisms as listed below. The Contractor will work with the MFMP management team to obtain specific requirements for the eInvoicing.

  • Invoicing Except as may be prohibited by Applicable Laws, Supplier will implement an electronic invoicing process upon request by DXC and at Supplier’s sole expense, to submit invoices electronically to DXC or DXC’s third-party service provider in the electronic format specified by DXC or such third-party service provider. Supplier acknowledges and agrees that use of such process may entail disclosure of information to the service provider about the purchasing relationship between DXC and the Supplier, provided that such service provider is bound by DXC to confidentiality obligations as to Supplier’s information substantially similar to those provided under these terms. If Supplier fails to implement the electronic invoicing process within a reasonable time (not to exceed ninety (90) days) after DXC’s request, DXC may withhold payment on any invoice not received electronically until such time as Supplier submits the invoice electronically.

  • CONTRACT INVOICING a. Invoicing. Contractor and the dealers/distributors/resellers designated by the Contractor, if any, shall provide complete and accurate billing invoices to each Authorized User in order to receive payment. Billing invoices submitted to an Authorized User must contain all information required by the Contract and the State Comptroller or other appropriate fiscal officer. Submission of an invoice and payment thereof shall not preclude the Commissioner from requesting reimbursement or demanding a price adjustment in any case where the Product delivered is found to deviate from the terms and conditions of the Contract or where the billing was inaccurate. b. Payment of Contract Purchases made by an Authorized User when the State Comptroller is responsible for issuing such payment. The Authorized User and Contractor agree that payments for invoices submitted by the Contractor shall only be rendered electronically unless payment by paper check is expressly authorized by the Commissioner, in the Commissioner’s sole discretion, due to extenuating circumstances. Such electronic payments shall be made in accordance with ordinary State procedures and practices. The Contractor shall comply with the State Comptroller’s procedures to authorize electronic payments. Authorization forms are available at the State Comptroller website at xxx.xxx.xxxxx.xx.xx, by e-mail at xxxxxx@xxx.xxxxx.xx.xx, or by telephone at 000-000-0000. Contractor acknowledges that it will not receive payment on any invoices submitted under this Contract that are payable by the State Comptroller if it does not comply with the State Comptroller’s electronic payment procedures, except where the Commissioner has expressly authorized payment by paper check as set forth above. c. Payment of Contract Purchases made by an Authorized User when the State Comptroller is not responsible for issuing such payment The Authorized User and Contractor agree that payments for such Contract purchases shall be billed directly by Contractor on invoices/vouchers, together with complete and accurate supporting documentation as required by the Authorized User. Such payments shall be as mandated by the appropriate governing law from the receipt of a proper invoice. Such Authorized User and Contractor are strongly encouraged to establish electronic payments.

  • INVOICING INSTRUCTIONS The A-E will provide an invoice on the A-E’s letterhead. Each invoice will have a unique number and will include the following information: A. A-E’s name and address B. A-E’s remittance address, if different from (A), above C. Name of COUNTY agency/department D. Delivery/service address E. CONTRACT number F. Service Date G. Description of Services H. Total I. Taxpayer ID number Invoices and support documentation are to be forwarded to:

  • INVOICING REQUIREMENTS A. Upon acceptance of work by the Service Coordinator, the Contractor shall submit the invoice (and supporting documents where applicable) to the appropriate County department per the issued Delivery Order within thirty (30) calendar days of the acceptance. At minimum, all invoice shall contain the following information: • Correct Delivery Order number • Description of work performed to include the manufacturer name, original make and model number(s) of parts and equipment installed. • Start and ending date of the work • Location of the work • Total labor categorized per the Bid Response Form and rounded to the nearest (30) minutes • Itemized list of materials used according to the original manufacturer’s part name and part number. ▪ Unit price and quantity shall be provided on the invoice for each part • Applicable sales tax for materials purchased should be listed separately • Markdown/mark-ups for material shall be listed as a line item on the invoice. • Approved shipping charges shall be listed separately • Permit and special equipment rental cost for reimbursement (if applicable) • Invoice total B. Proof of purchase for all reimbursable expense must be submitted with the invoice showing the actual cost for all reimbursable expenses by the County, including but not limited to, parts, shipping, sales tax, permits, specialty equipment rentals, etc. The Contractor shall provide a separate service ticket for each work day as verification of actual labor spent on the project daily. C. The Contractor shall not combine charges for multiple Delivery Orders on the same invoice. Each Delivery Order must be invoiced separately. D. The County will review invoices for the required information. The County will have the authority to reject invoices based on improper invoice format and lack of supporting documents. E. The Contractor shall not invoice the County for any work not accepted by the County. Should the County received such invoices, they will be rejected. F. Unless otherwise authorized by the corresponding department in writing, delivery of invoices and back-up documentation via e-mail and/or fax is not allowed under this contract. All invoices shall be mailed or hand delivered to the appropriate Department as referenced as the “Invoice To:” location and on the Delivery Order. G. The Contractor shall submit monthly statements of unpaid invoices to each department ordering services under this contract. The Contractor shall not combine statements for different Departments utilizing this contract. • Statement date • Invoice numbers • Invoice dates • Invoice total or unpaid balance if different from invoice total • Delivery order number corresponding to each invoice listed • Balance carry forward • Cumulative outstanding balance Statements shall be sent to the corresponding Department’s, fiscal department, and the Contract Administrator by the 15th day of each month for service performed in the prior month and upon request by the County.

  • Electronic invoicing The WAWF system provides the method to electronically process vendor payment requests and receiving reports, as authorized by Defense Federal Acquisition Regulation Supplement (DFARS) 252.232- 7003, Electronic Submission of Payment Requests and Receiving Reports.

  • Monthly Data Download Not later than fifteen (15) days after the end of each month, beginning with the month in which the Commencement Date occurs and ending with the Final Shared-Loss Recovery Month, Assuming Bank shall provide Receiver:

  • Payment – Invoicing Instructions The Contractor will provide an invoice on the Contractor’s letterhead for goods delivered and/or services rendered. In the case of goods, the Contractor will leave an invoice with each delivery. Each invoice will have a number and will include the following information: A. Contractor’s name and address B. Contractor’s remittance address, if different from A above C. Contractor’s Taxpayer ID Number

  • Interconnection Customer Payments Not Taxable The Parties intend that all payments or property transfers made by the Interconnection Customer to the Participating TO for the installation of the Participating TO's Interconnection Facilities and the Network Upgrades shall be non-taxable, either as contributions to capital, or as a refundable advance, in accordance with the Internal Revenue Code and any applicable state income tax laws and shall not be taxable as contributions in aid of construction or otherwise under the Internal Revenue Code and any applicable state income tax laws.

  • Payment Invoicing The Contractor will be paid upon submission of invoices to the Customer after delivery and acceptance of commodities or contractual services is confirmed by the Customer. Invoices must contain sufficient detail for an audit and contain the Contract Number and the Contractor’s Federal Employer Identification Number.

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