Common use of ISSUE RESOLUTION AND CORRECTIVE ACTION PROCEDURES Clause in Contracts

ISSUE RESOLUTION AND CORRECTIVE ACTION PROCEDURES. An effective procedure for resolving issues is fundamental to the long-term success of the Labor Management Partnership. Solving workplace concerns quickly and by those most directly involved is essential to reducing conflicts, grievances and patient/member complaints. It will also contribute to better relations and a more constructive work environment. Issue Resolution and Corrective Action work in tandem to achieve these outcomes. To that end, the procedure has two components: » a system for raising and quickly resolving workplace issues using interest-based problem solving by those directly involved with the issue; and » a method of resolving performance and behavior issues in a non-punitive fashion in which employee, supervisor and union representatives work together to identify the problem and craft the solution. a. Summary of Issue Resolution

ISSUE RESOLUTION AND CORRECTIVE ACTION PROCEDURES. An effective procedure for resolving issues is fundamental to the long-term success of the Labor Management Partnership. Solving workplace concerns quickly and by those most directly involved is essential to reducing conflicts, grievances and patient/member complaints. It will also contribute to better relations and a more constructive work environment. Issue Resolution and Corrective Action work in tandem to achieve these outcomes. To that end, the procedure has two components: » a system for raising and quickly resolving workplace issues using interest-based problem solving by those directly involved with the issue; and » a method of resolving performance and behavior issues in a non-punitive fashion in which employee, supervisor and union representatives work together to identify the problem and craft the solution. a. Summary of Issue Resolution

ISSUE RESOLUTION AND CORRECTIVE ACTION PROCEDURES. An effective procedure for resolving issues is fundamental to the long-term success of the Labor Management Partnership. Solving workplace concerns quickly and by those most directly involved is essential to reducing conflicts, grievances and patient/member complaints. It will also contribute to better relations and a more constructive work environment. Issue Resolution and Corrective Action work in tandem to achieve these outcomes. To that end, the procedure has two components: »  a system for raising and quickly resolving workplace issues using interest-based problem solving by those directly involved with the issue; and »  a method of resolving performance and behavior issues in a non-punitive fashion in which employee, supervisor and union representatives work together to identify the problem and craft the solution. a. Summary of Issue Resolution

ISSUE RESOLUTION AND CORRECTIVE ACTION PROCEDURES. An effective procedure for resolving issues is fundamental to the long-term success of the Labor Management Partnership. Solving workplace concerns quickly and by those most directly involved is essential to reducing conflicts, grievances and patient/member complaints. It will also contribute to better relations and a more constructive work environment. Issue Resolution and Corrective Action work in tandem to achieve these outcomes. To that end, the procedure has two components: » o a system for raising and quickly resolving workplace issues using interest-based problem solving by those directly involved with the issue; and » o a method of resolving performance and behavior issues in a non-punitive fashion in which employee, supervisor and union representatives work together to identify the problem and craft the solution. a. Summary of Issue Resolution