Common use of Key Performance Indicators Clause in Contracts

Key Performance Indicators. 3.1. The KPIs applicable to this Framework Agreement are set out in Framework Schedule 1 (Goods and/or Services and Key Performance Indicators). 3.2. The Supplier shall establish processes to monitor its performance against the agreed KPIs in order to report progress to the Authority and/or Contracting Bodies. The Supplier shall at all times ensure compliance with the KPIs. 3.3. The Authority shall review progress against these KPIs to evaluate the effectiveness and efficiency of which the Supplier performs its obligations to fulfil the Framework Agreement. 3.4. The Supplier’s achievement of KPIs shall be reviewed during Framework Review Meetings, in accordance with paragraph 2.2 above, and the review and ongoing monitoring of KPIs will form a key part of the framework management process as outlined in this Framework Schedule 12.