Passenger Charter Sample Clauses

Passenger Charter. The Concessionaire shall publish and implement a charter articulating the rights and expectations of Users and passengers (the "Passenger Charter") substantially in the form specified in Schedule-N. The Concessionaire shall at all times be accountable and liable to Users and passengers in accordance with the provisions of the Passenger Charter and Applicable Laws.
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Passenger Charter. The Operator shall publish and implement a charter articulating the rights and expectations of Users (the “Passenger Charter”) substantially in the form specified in Schedule-N. The Operator shall at all times be accountable and liable to Users in accordance with the provisions of the Passenger Charter and Applicable Laws.
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Passenger Charter. The North East of Scotland Quality Bus Partnership has defined objectives for improving public transport in the north east of Scotland. To help bring these about it has set itself a range of challenging targets. The partners have committed to the following: Bus operators in the Partnership will provide a modern, accessible and quality fleet. They will also ensure that drivers go through recognised customer care and disability awareness training. Operators will individually strive to ensure that their ticketing strategy is focussed on customer value for money, to increase the bus market, to fund future investment and ensure the long term viability of services. Public sector partners will implement infrastructure and traffic management measures that will benefit buses by improving reliability and/or reducing current journey times. This will include more schemes that will give people using buses greater priority. They will also provide quality and accessible passenger waiting areas. Public sector partners shall seek to support socially necessary routes in relevant areas through conventional scheduled services and demand responsive services and they will ensure that an increasing proportion of these routes are provided using quality and accessible vehicles. Bus operators and public sector partners will work together to provide a wide range of passenger information services and multi-operator ticketing initiatives that promote ease of understanding. These will help to provide seamless interchange opportunities. A key outcome is customer satisfaction. The partners will also participate in an annual passenger satisfaction survey, the results of which will be published in an annual report, and they will consult with members of the public and communities in an effort to seek feedback on services and facilities provided.”
Sample 1
Passenger Charter. The North East of Scotland Quality Bus Partnership has defined objectives for improving public transport in the north east of Scotland. To help bring these about it has set itself a range of challenging targets. The partners have committed to the following: Bus operators in the Partnership will provide a modern, accessible and high quality fleet. They will also ensure that drivers go through recognised customer care and disability awareness training. Operators will individually strive to ensure that their ticketing strategy is focussed on customer value for money, to increase the bus market, to fund future investment and ensure the long-term viability of services. Public sector partners will implement policy, infrastructure and traffic management measures that will benefit buses by improving reliability, reducing journey time variability and/or reducing current journey times. This will include more schemes that will give people using buses greater priority. They will also provide high quality and accessible passenger waiting areas. Public sector partners shall seek to support socially necessary routes in relevant areas through conventional scheduled services and demand responsive services and they will ensure that an increasing proportion of these routes are provided using quality and accessible vehicles. Bus operators and public sector partners will work together to provide a wide range of passenger information services and multi-operator ticketing initiatives that promote ease of understanding and use. These will help to provide seamless interchange opportunities. Key outcomes are improved customer satisfaction and increased patronage. The partners will also participate in an annual passenger satisfaction survey, the results of which will be published in an annual report, and they will consult with members of the public and communities in an effort to seek feedback on services and facilities provided.” 2.1. This Agreement is intended to support delivery of the Nestrans Regional Transport Strategy, Aberdeen City and Aberdeenshire Councils’ respective Local Transport PLA/18/009 Regional Quality Partnership for Public Transport Strategies and to lock in the benefits of significant investment in recent and imminent infrastructure improvements including the opening of the Diamond Bridge in 2016 and the opening of the Aberdeen Western Peripheral Route and Balmedie-Tipperty improvements in 2018. 2.2. The overarching Objectives of this agreement are to: 1. Arres...
Sample 1

Related to Passenger Charter

  • Charter The terms of this Lease shall be governed by and subject to the budget and fiscal provisions of the Charter of the City and County of San Francisco.

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  • Amendment of Bylaws These bylaws may be altered, amended or repealed, and new bylaws made, by the Board of Directors, but the stockholders may make additional bylaws and may alter and repeal any bylaws whether adopted by them or otherwise.

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