Common use of Key Performance Indicators Clause in Contracts

Key Performance Indicators. 3.1 The KPIs applicable to this Framework Agreement are set out in Framework Schedule 2 (Goods and/or Services and Key Performance Indicators). 3.2 The Supplier shall establish processes to monitor its performance against the agreed KPIs. The Supplier shall at all times ensure compliance with the standards set by the KPIs. 3.3 The Authority shall review progress against these KPIs to evaluate the effectiveness and efficiency of which the Supplier performs its obligations to fulfil this Framework Agreement. 3.4 The Supplier’s achievement of KPIs shall be reviewed during the Supplier Review Meetings, in accordance with paragraph 2.2 above, and the review and ongoing monitoring of KPIs will form a key part of the framework management process as outlined in this Framework Schedule 8. 3.5 The Authority reserves the right to adjust, introduce new key performance indicators, or remove KPIs throughout the Framework Period, however any significant changes to KPIs shall be agreed between the Authority and the Supplier. 3.6 The Authority reserves the right to use and publish the performance of the Supplier against the KPIs without restriction.

Key Performance Indicators. 3.1 The KPIs applicable to this Framework Agreement are set out in Framework Schedule 2 (Goods and/or Services and Key Performance Indicators). 3.2 The Supplier shall establish processes to monitor its performance against the agreed KPIs. The Supplier shall at all times ensure compliance with the standards set by the KPIs. 3.3 The Authority shall review progress against these KPIs to evaluate the effectiveness and efficiency of which the Supplier performs its obligations to fulfil this Framework Agreement. 3.4 The Supplier’s achievement of KPIs shall be reviewed during the Supplier Review Meetings, in accordance with paragraph 2.2 above, and the review and ongoing monitoring of KPIs will form a key part of the framework management process as outlined in this Framework Schedule 8. 3.5 The Authority reserves the right to adjust, introduce new key performance indicatorsnew, or remove KPIs throughout the Framework Period, however any significant changes to KPIs shall be agreed between the Authority and the Supplier. 3.6 The Authority reserves the right to use and publish the performance of the Supplier against the KPIs without restriction.

Key Performance Indicators. 3.1 The KPIs applicable to this Framework Agreement are set out in Framework Schedule 2 (Goods and/or Services and Key Performance Indicators). 3.2 The Supplier shall establish processes to monitor its performance against the agreed KPIs. The Supplier shall at all times ensure compliance with the standards set by the KPIs. 3.3 The Authority shall review progress against these KPIs to evaluate the effectiveness and efficiency of which the Supplier performs its obligations to fulfil this Framework Agreement. 3.4 The Supplier’s achievement of KPIs shall be reviewed during the Supplier Review Meetings, in accordance with paragraph 2.2 above, and the review and ongoing monitoring of KPIs will form a key part of the framework management process as outlined in this Framework Schedule 8. 3.5 The Authority reserves the right to adjust, introduce new key performance indicatorsnew, or remove KPIs throughout the Framework Period, however any significant changes to KPIs shall be agreed between the Authority and the Supplier. 3.6 The Authority reserves the right to use and publish the performance of the Supplier against the KPIs without restriction.

Key Performance Indicators. 3.1 The KPIs applicable to this Framework DPS Agreement are set out in Framework DPS Schedule 2 (Goods and/or Services and Key Performance Indicators). 3.2 The Supplier shall establish processes to monitor its performance against the agreed KPIs. The Supplier shall at all times ensure compliance with the standards set by the KPIs. 3.3 The Authority shall review progress against these KPIs to evaluate the effectiveness and efficiency of which the Supplier performs its obligations to fulfil this Framework DPS Agreement. 3.4 The Supplier’s achievement of KPIs shall be reviewed during the Supplier Review Meetings, in accordance with paragraph 2.2 above, and the review and ongoing monitoring of KPIs will form a key part of the framework DPS management process as outlined in this Framework DPS Schedule 8. 3.5 The Authority reserves the right to adjust, introduce new key performance indicatorsnew, or remove KPIs throughout the Framework DPS Period, however any significant changes to KPIs shall be agreed between the Authority and the Supplier. 3.6 The Authority reserves the right to use and publish the performance of the Supplier against the KPIs without restriction.

Key Performance Indicators. 3.1 The KPIs Key Performance Indicators (KPIs) applicable to this Framework Agreement are set out in Framework Schedule 2 (Goods and/or Services and Key Performance Indicators). 3.2 1. The Supplier Service Provider shall establish processes to monitor its performance against the agreed KPIsKPIs in order to report progress to the Authority and/or Contracting Bodies. The Supplier Service Provider shall at all times ensure compliance with the standards set by the KPIs. 3.3 . The Authority shall review progress against these KPIs to evaluate the effectiveness and efficiency of which the Supplier Service Provider performs its obligations to fulfil this the Framework Agreement. 3.4 . The SupplierService Provider’s achievement of KPIs shall be reviewed during the Supplier Framework Review Meetings, in accordance with paragraph 2.2 above, and the review and ongoing monitoring of KPIs will form a key part of the framework management process as outlined in this Framework Schedule 8. 3.5 14. The Service Provider shall provide a Monthly report on its performance against each of the KPIs listed in paragraph 9 of Schedule 1. The Authority reserves the right to adjust, introduce new key performance indicatorsnew, or remove KPIs throughout the Framework Contract Period, however any significant changes to KPIs shall be agreed between the Authority and the SupplierService Provider. 3.6 The Authority reserves the right to use and publish the performance of the Supplier against the KPIs without restriction.

Key Performance Indicators. 3.1 The KPIs applicable to this Framework Agreement are set out in Framework Schedule 2 (Goods and/or Services and Key Performance Indicators). 3.2 . The Supplier shall establish processes to monitor its performance against the agreed KPIs. The Supplier shall at all times ensure compliance with the standards set by the KPIs. 3.3 . The Authority shall review progress against these KPIs to evaluate the effectiveness and efficiency of which the Supplier performs its obligations to fulfil this Framework Agreement. 3.4 . The Supplier’s achievement of KPIs shall be reviewed during the Supplier Review Meetings, in accordance with paragraph 2.2 174.2 above, and the review and ongoing monitoring of KPIs will form a key part of the framework management process as outlined in this Framework Schedule 8. 3.5 . The Authority reserves the right to adjust, introduce new key performance indicatorsnew, or remove KPIs throughout the Framework Period, however any significant changes to KPIs shall be agreed between the Authority and the Supplier. 3.6 . The Authority reserves the right to use and publish the performance of the Supplier against the KPIs without restriction.

Key Performance Indicators. 3.1 The KPIs Key Performance Indicators (KPIs) applicable to this Framework Agreement are set out in Framework Schedule 2 (Goods and/or Services and Key Performance Indicators). 3.2 . The Supplier shall establish processes to monitor its performance against the agreed KPIsKPIs in order to report progress to the Authority and/or Contracting Bodies. The Supplier shall at all times ensure compliance with the standards set by the KPIs. 3.3 . The Authority shall review progress against these KPIs to evaluate the effectiveness and efficiency of which the Supplier performs its obligations to fulfil this the Framework Agreement. 3.4 . The Supplier’s achievement of KPIs shall be reviewed during the Supplier Framework Review Meetings, in accordance with paragraph 2.2 above2.2, and the review and ongoing monitoring of KPIs will form a key part of the framework management process as outlined in this Framework Schedule 8. 3.5 15. The Supplier shall provide a Monthly report on its performance against each of the KPIs listed in Part B of Framework Schedule 2 (Services and Key Performance Indicators). The Authority reserves the right to adjust, introduce new key performance indicatorsnew, or remove KPIs throughout the Framework Contract Period, however any significant changes to KPIs shall be agreed between the Authority and the Supplier. 3.6 The Authority reserves the right to use and publish the performance of the Supplier against the KPIs without restriction.

Key Performance Indicators. 3.1 The KPIs applicable to this Framework Agreement are set out in Framework Schedule 2 (Goods and/or Services and Key Performance Indicators). 3.2 The Supplier shall establish processes to monitor its performance against the agreed KPIs. The Supplier shall at all times ensure compliance with the standards set by the KPIs. 3.3 The Authority shall review progress against these KPIs to evaluate the effectiveness and efficiency of which the Supplier performs its obligations to fulfil this Framework Agreement. 3.4 The Supplier’s Suppliers achievement of KPIs shall be reviewed during the Supplier Review Meetings, in accordance with paragraph 2.2 above, and the review and ongoing monitoring of KPIs will form a key part of the framework management process as outlined in this Framework Schedule 8. 3.5 The Authority reserves the right to adjust, introduce new key performance indicatorsnew, or remove KPIs throughout the Framework Period, however any significant changes to KPIs shall be agreed between the Authority and the Supplier. 3.6 The Authority reserves the right to use and publish the performance of the Supplier against the KPIs without restriction.

Key Performance Indicators. 3.1 The KPIs applicable to this Framework Agreement are set out in Framework Schedule 2 (Goods and/or Services and Key Performance Indicators). 3.2 . The Supplier shall establish processes to monitor its performance against the agreed KPIs. The Supplier shall at all times ensure compliance with the standards set by the KPIs. 3.3 . The Authority shall review progress against these KPIs to evaluate the effectiveness and efficiency of which the Supplier performs its obligations to fulfil this Framework Agreement. 3.4 . The Supplier’s achievement of KPIs shall be reviewed during the Supplier Review Meetings, in accordance with paragraph 2.2 195.2 above, and the review and ongoing monitoring of KPIs will form a key part of the framework management process as outlined in this Framework Schedule 8. 3.5 . The Authority reserves the right to adjust, introduce new key performance indicatorsnew, or remove KPIs throughout the Framework Period, however any significant changes to KPIs shall be agreed between the Authority and the Supplier. 3.6 . The Authority reserves the right to use and publish the performance of the Supplier against the KPIs without restriction.

Key Performance Indicators. 3.1 The KPIs applicable to this Framework Agreement are set out in Framework Schedule 2 (Goods and/or Vehicle Hire Services and Key Performance Indicators). 3.2 The Supplier shall establish processes to monitor its performance against the agreed KPIs. The Supplier shall at all times ensure compliance with the standards set by the KPIs. 3.3 The Authority shall review progress against these KPIs to evaluate the effectiveness and efficiency of which the Supplier performs its obligations to fulfil this Framework Agreement. 3.4 The Supplier’s achievement of KPIs shall be reviewed during the Supplier Review Meetings, in accordance with paragraph 2.2 above, and the review and ongoing monitoring of KPIs will form a key part of the framework management process as outlined in this Framework Schedule 8. 3.5 The Authority reserves the right to adjust, introduce new key performance indicatorsnew, or remove KPIs throughout the Framework Period, however any significant changes to KPIs shall be agreed between the Authority and the Supplier. 3.6 The Authority reserves the right to use and publish the performance of the Supplier against the KPIs without restriction.

Key Performance Indicators. 3.1 The KPIs applicable to this Framework Agreement are set out in Framework Schedule 2 (Goods and/or Services and Key Performance Indicators). 3.2 . The Supplier shall establish processes to monitor its performance against the agreed KPIs. The Supplier shall at all times ensure compliance with the standards set by the KPIs. 3.3 . The Authority shall review progress against these KPIs to evaluate the effectiveness and efficiency of which the Supplier performs its obligations to fulfil this Framework Agreement. 3.4 . The Supplier’s achievement of KPIs shall be reviewed during the Supplier Review Meetings, in accordance with paragraph 2.2 74.2 above, and the review and ongoing monitoring of KPIs will form a key part of the framework management process as outlined in this Framework Schedule 8. 3.5 . The Authority reserves the right to adjust, introduce new key performance indicatorsnew, or remove KPIs throughout the Framework Period, however any significant changes to KPIs shall be agreed between the Authority and the Supplier. 3.6 . The Authority reserves the right to use and publish the performance of the Supplier against the KPIs without restriction.

Key Performance Indicators. 3.1 The KPIs applicable to this Framework Agreement are set out in Framework Schedule 2 (Goods and/or Services and Key Performance Indicators). 3.2 The Supplier shall establish processes to monitor its performance against the agreed KPIs. The Supplier shall at all times ensure compliance with the standards set by the KPIs. 3.3 The Authority shall review progress against these KPIs to evaluate the effectiveness and efficiency of which the Supplier performs its obligations to fulfil this Framework Agreement. 3.4 The Supplier’s achievement of KPIs shall be reviewed during the Supplier Review Meetings, in accordance with paragraph 2.2 above, and the review and ongoing monitoring of KPIs will form a key part of the framework management process as outlined in this Framework Schedule 8. 3.5 The Authority reserves the right to adjustadjust KPIs, introduce new key performance indicators, or remove KPIs throughout the Framework Period, however any significant changes to KPIs shall be agreed between the Authority and the Supplier. 3.6 The Authority reserves the right to use and publish the performance of the Supplier against the KPIs without restriction.

Key Performance Indicators. 3.1 The KPIs Key Performance Indicators (KPIs) applicable to this Framework Agreement are set out in Part B of Framework Schedule 2 1 (Goods and/or Services and Key Performance IndicatorsServices). 3.2 . The Supplier shall establish processes to monitor its performance against the agreed KPIsKPIs in order to report progress to the Authority and Contracting Bodies. The Supplier shall at all times ensure compliance with the standards set by the KPIs. 3.3 . The Authority shall review progress against these KPIs to evaluate the effectiveness and efficiency of which the Supplier performs its obligations to fulfil this the Framework Agreement. 3.4 . The Supplier’s achievement of KPIs shall be reviewed during the Supplier Framework Review Meetings, in accordance with paragraph 2.2 above, and the review and ongoing monitoring of KPIs will form a key part of the framework management process as outlined in this Schedule 11. The Supplier shall provide a Monthly report on its performance against each of the KPIs listed in Part B of Framework Schedule 8. 3.5 1 (Services). The Authority reserves the right to adjust, introduce new key performance indicatorsnew, or remove KPIs throughout the Framework Contract Period, however any significant changes to KPIs shall be agreed between the Authority and the Supplier. 3.6 The Authority reserves the right to use and publish the performance of the Supplier against the KPIs without restriction.

Key Performance Indicators. 3.1 The KPIs Key Performance Indicators (KPIs) applicable to this Framework Agreement are set out in Framework Schedule 2 (Goods and/or Services and Key Performance Indicators). 3.2 1. The Supplier Service Provider shall establish processes to monitor its performance against the agreed KPIsKPIs in order to report progress to the Authority and/or Contracting Bodies. The Supplier Service Provider shall at all times ensure compliance with the standards set by the KPIs. 3.3 . The Authority shall review progress against these KPIs to evaluate the effectiveness and efficiency of which the Supplier Service Provider performs its obligations to fulfil this the Framework Agreement. 3.4 . The SupplierService Provider’s achievement of KPIs shall be reviewed during the Supplier Framework Review Meetings, in accordance with paragraph 2.2 above, and the review and ongoing monitoring of KPIs will form a key part of the framework management process as outlined in this Framework Schedule 8. 3.5 14. The Service Provider shall provide a Monthly report on its performance against each of the KPIs listed in paragraph[MSP:9][NV:10] of Schedule 1. The Authority reserves the right to adjust, introduce new key performance indicatorsnew, or remove KPIs throughout the Framework Contract Period, however any significant changes to KPIs shall be agreed between the Authority and the SupplierService Provider. 3.6 The Authority reserves the right to use and publish the performance of the Supplier against the KPIs without restriction.

Key Performance Indicators. 3.1 The KPIs applicable to this Framework Agreement are set out in Framework Schedule 2 (Goods and/or Services and Key Performance Indicators). 3.2 . The Supplier shall establish processes to monitor its performance against the agreed KPIs. The Supplier shall at all times ensure compliance with the standards set by the KPIs. 3.3 . The Authority shall review progress against these KPIs to evaluate the effectiveness and efficiency of which the Supplier performs its obligations to fulfil this Framework Agreement. 3.4 . The Supplier’s achievement of KPIs shall be reviewed during the Supplier Review Meetings, in accordance with paragraph 2.2 73.2 above, and the review and ongoing monitoring of KPIs will form a key part of the framework management process as outlined in this Framework Schedule 8. 3.5 . The Authority reserves the right to adjust, introduce new key performance indicatorsnew, or remove KPIs throughout the Framework Period, however any significant changes to KPIs shall be agreed between the Authority and the Supplier. 3.6 . The Authority reserves the right to use and publish the performance of the Supplier against the KPIs without restriction.

Key Performance Indicators. 3.1 The KPIs applicable to this Framework Agreement are set out in Framework Schedule 2 (Goods and/or Services and Key Performance Indicators). 3.2 . The Supplier shall establish processes to monitor its performance against the agreed KPIs. The Supplier shall at all times ensure compliance with the standards set by the KPIs. 3.3 . The Authority shall review progress against these KPIs to evaluate the effectiveness and efficiency of which the Supplier performs its obligations to fulfil this Framework Agreement. 3.4 . The Supplier’s achievement of KPIs shall be reviewed during the Supplier Review Meetings, in accordance with paragraph 2.2 75.2 above, and the review and ongoing monitoring of KPIs will form a key part of the framework management process as outlined in this Framework Schedule 8. 3.5 . The Authority reserves the right to adjust, introduce new key performance indicatorsnew, or remove KPIs throughout the Framework Period, however any significant changes to KPIs shall be agreed between the Authority and the Supplier. 3.6 . The Authority reserves the right to use and publish the performance of the Supplier against the KPIs without restriction.

Key Performance Indicators. 3.1 The KPIs applicable to this Framework Agreement are set out in Framework Schedule 2 (Goods and/or Services and Key Performance Indicators). 3.2 . The Supplier shall establish processes to monitor its performance against the agreed KPIs. The Supplier shall at all times ensure compliance with the standards set by the KPIs. 3.3 . The Authority shall review progress against these KPIs to evaluate the effectiveness and efficiency of which the Supplier performs its obligations to fulfil this Framework Agreement. 3.4 . The Supplier’s achievement of KPIs shall be reviewed during the Supplier Review Meetings, in accordance with paragraph 2.2 68.2 above, and the review and ongoing monitoring of KPIs will form a key part of the framework management process as outlined in this Framework Schedule 8. 3.5 . The Authority reserves the right to adjust, introduce new key performance indicators, or remove KPIs throughout the Framework Period, however any significant changes to KPIs shall be agreed between the Authority and the Supplier. 3.6 . The Authority reserves the right to use and publish the performance of the Supplier against the KPIs without restriction.