Common use of KEY PERFORMANCE PARAMETERS Clause in Contracts

KEY PERFORMANCE PARAMETERS. For the purpose of performance monitoring of the annual maintenance contract the following basis will be used and same will be taken as reference for future improvement / maintenance. a) Outage Hours due to breakdowns. b) Response time to attend breakdown. While measuring the above parameters the Forced outages due to T&D Constraints /Planned Outages / Transco Constraints will be excluded for measurement of performance. Breakdown outages pending/not closed due to non- availability of spare/equipment which is to be arranged by BHU as per the contract will be excluded for measurement of any of the above Indicators. It may happen that there is not much visible improvement after a period of time, as Improvement due to maintenance is expected to saturate over a period of time and thereafter the improvement can only be achieved by carrying out Major Renovation &Modernisation of Existing Sub-stations and the Equipments therein. It is expected that under such circumstances, performance levels will be considered as achieved even if contractor is able to maintain the above parameters within the existing levels.

KEY PERFORMANCE PARAMETERS. For the purpose of performance monitoring of the annual operation & maintenance contract the following basis will be used and same will be taken as reference for future improvement / maintenance. a) Outage Hours due to breakdowns. b) Response time to attend breakdown. While measuring the above parameters the Forced outages due to T&D Constraints /Planned Outages / Transco Constraints will be excluded for measurement of performance. Breakdown outages pending/not closed due to non- availability of spare/equipment which is to be arranged by BHU as per the contract will be excluded for measurement of any of the above Indicators. It may happen that there is not much visible improvement after a period of time, as Improvement due to maintenance is expected to saturate over a period of time and thereafter the improvement can only be achieved by carrying out Major Renovation && Modernisation of Existing Sub-stations and the Equipments therein. It is expected that under such circumstances, performance levels will be considered as achieved even if contractor is able to maintain the above parameters within the existing levels.

KEY PERFORMANCE PARAMETERS. For the purpose of performance monitoring of the annual maintenance contract the following basis will be used and same will be taken as reference for future improvement / maintenance. a) Outage Hours due to breakdowns. b) Response time to attend breakdown. While measuring the above parameters the Forced outages due to T&D Constraints /Planned Outages / Transco Constraints will be excluded for measurement of performance. Breakdown outages pending/not closed due to non- non-availability of spare/equipment which is to be arranged by BHU IWD,IIT (BHU) as per the contract will be excluded for measurement of any of the above Indicators. It may happen that there is not much visible improvement after a period of time, as Improvement due to maintenance is expected to saturate over a period of time and thereafter the improvement can only be achieved by carrying out Major Renovation &Modernisation Modernization of Existing Sub-stations and the Equipments therein. It is expected that under such circumstances, performance levels will be considered as achieved even if contractor is able to maintain the above parameters within the existing levels.