KPIs. 3.1.1 Except as otherwise provided in Section 3.1.2 below, the KPI's shall have the values set forth in Table 3.1.3. (Table 3.1.3 also indicates certain "Target Metrics" for each process. [***]* 3.1.2 [***]* 3.1.3 KPI Process Weightings Company shall assign each KPI a weighting of no less than [***]* The total KPI process weighting for all KPI Service Levels shall [***]* 3.1.4 Key Performance Indicator Table [***]* 3.1.5 [***]*
Appears in 2 contracts
Samples: Technical Services Agreement (Exult Inc), Technical Services Agreement (Exult Inc)
KPIs. 3.1.1 Except as otherwise provided in Section 3.1.2 and 3.1.3 below, the KPI's shall have the values set forth in Table 3.1.33.1.4. (Table 3.1.3 3.1.4 also indicates certain "Target Metrics" for each process. [***]*
3.1.2 [***]*
3.1.3 [***]*
3.1.4 KPI Process Weightings Company shall assign each KPI a weighting of no less than [***]* and no greater than [***]* The total KPI process weighting for all KPI Service Levels shall [***]*
3.1.4 Key Performance Indicator * As of the Effective Date, the Company has designated weightings for certain of the KPI's as indicated in Table [***]*3.1.5.
3.1.5 [***]*
3.1.6 [***]*
Appears in 2 contracts
Samples: Human Resources Services Agreement (Exult Inc), Human Resources Services Agreement (Exult Inc)
KPIs. 3.1.1 Except as otherwise provided in Section 3.1.2 below, the KPI's shall have the values set forth in Table 3.1.3. (Table 3.1.3 also indicates certain "Target Metrics" for each process. [***]*
3.1.2 * [***]*
3.1.3 3.1.2 KPI Process Weightings Company shall assign each KPI a weighting of no less than [***]* The total KPI process weighting for all KPI Service Levels shall [***]*
3.1.4 3.1.3 Key Performance Indicator Table [***]*
3.1.5 * [***]*
Appears in 2 contracts
Samples: Systems Services Agreement (Exult Inc), Systems Services Agreement (Exult Inc)