Call Volume Sample Clauses

Call Volume. If the number of 911 calls from Customer’s Subscribers exceeds three percent (3%) of the total Subscriber Records managed on behalf of Customer in Provider’s ALI database in any applicable month. Provider may charge Customer a $5.00 surcharge per call. For example, normal call volume per month per Customer typically is approximately one to two percent (1-2%) of the total Customer’s Subscriber Records managed on behalf of Customer in Provider’s ALI database.
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Call Volume. Provider shall answer the Volume provided in the applicable Final Forecasts. Handled Volume that exceeds the applicable Final Forecast by [*] percent ([*]%) for any half-hour interval, where Service Level KPIs are not met, will not be included in the Service Level KPI calculation for the applicable Month.
Sample 1
Call Volume. The Service shall provide 24 (twenty-four) ports as well as 24 (twenty- four) return ports to simultaneously answer calls with the ability for Authority to raise or lower quantities in the future. The Service shall allow for temporary port expansion on an as needed basis at the request of Authority.
Sample 1
Call Volume. Subject to Section 1(e)(iv) Sony shall provide Vendor the data and authority to receive at least 25,000 calls per month; Sony however provides no guarantee, in the event of a business downturn, that such call volume will be achieved. For purposes of this section, business downturn shall be defined as circumstances not controlled directly or indirectly by Sony that causes a material decline in telephone traffic, sales and/or the profitability of the VAIO business segment of business for Sony no longer meets the internal business requirements of Sony to continue in, such business segment through direct marketing. In the event that Sony relies on this section in order to justify the decline in call volume as outlined above, it is understood and agreed that Sony shall not change the business requirements for continuation in said business segment in order to invoke this section. It is further understood and agreed that in the event that call volume goes below 25,000 per month and/or Sony determines that Sony shall no longer participate in the VAIO segment, Vendor shall be entitled to payment as if the campaign continued to the ending date of this Agreement with incoming call volumes of ten thousand (10,000) per month at the average Sony revenues attributable to such a call volume for the ninety (90) days prior to the announcement by Sony of Sony's discontinuation of participation in such business segment.
Sample 1
Call Volume. StarTek shall answer the call volume provided in the Final Forecast. Handled call volume that exceeds the Final Forecast by [*]% for any [*] interval, where service level is not met, will not be included in the monthly KPI calculation for Service Level.
Sample 1
Call Volume. 1. StarTek will provide Advanced Activations utilizing full time equivalents ("FTEs") in accordance with this Statement of Work. An FTE is defined as * Customer Contact Employee (CCE) *. 2. StarTek will staff to a VoiceStream approved number of FTE's and will staff according to their own internal call transfer patterns as agreed to by both parties.
Sample 1

Related to Call Volume

  • Call-Out Pay An employee who has already left the premises of the Company after completion of his scheduled shift, and who is recalled for work, shall be paid double his regular straight time hourly rate for all hours worked on recall up to the starting time of his scheduled shift but, in any event, he shall be paid for not less than two (2) hours at double his regular straight time hourly rate.

  • Contract Quantity The Contract Quantity during each Contract Year is the amount set forth in the applicable Contract Year in Section D of the Cover Sheet (“Delivery Term Contract Quantity Schedule”), which amount is inclusive of outages.

  • Volume ACM requires that at least 800 litres of Milk is available for collection at any one time from the Farm. Supplier must ensure that all Milk collected by ACM under this Agreement is refrigerated, agitated and less than 48 hours old at the time of collection.

  • Delivery Point The delivery point is the point of delivery of the Power Product to the CAISO Controlled Grid (the “Delivery Point”). Seller shall provide and convey to Buyer the Power Product from the Generating Facility at the Delivery Point. Title to and risk of loss related to the Power Product transfer from Seller to Buyer at the Delivery Point.

  • Delivery Points ‌ Project water made available to the Agency pursuant to Article 6 shall be delivered to the Agency by the State at the delivery structures established in accordance with Article 10.

  • Call Outs a) Employees who have performed a regular shift and who respond to a request to return to work additional time shall be compensated as follows: i. Employees shall receive a minimum of two (2) hours pay at the applicable overtime rate or for actual hours worked whichever is greater; or ii. If the call out is within eight (8) hours of the start of the regular shift then the Employee shall receive a minimum of three (3) hours at the applicable overtime rate.

  • Call Notice The Company shall have a period (the “Call Period”) of ninety (90) days from the six (6) month anniversary of the last date of delivery to the Participant of any Share deliverable pursuant to any outstanding Award (or, if later, with respect to a Section 6(a) Call Event, the date after discovery of, and the applicable cure period for, an impermissible Transfer constituting a Section 6(a) Call Event) in which to give notice in writing to the Participant of its election to exercise its rights and obligations pursuant to this Section 6 (a “Call Notice”). The completion of the purchases pursuant to the Call Notice shall take place at the principal office of the Company on the tenth (10th) business day after delivery of such Call Notice. The applicable Repurchase Price (including any payment with respect to Awards described in this Section 6) shall be paid by delivery to the applicable Participant Entities of a certified bank check or checks in the appropriate amount payable to the order of each of the applicable Participant Entities (or by wire transfer of immediately available funds, if the Participant Entities provide to the Company wire transfer instructions) against delivery of certificates or other instruments representing the Stock so purchased and appropriate documents canceling the Awards so terminated, appropriately endorsed or executed by the applicable Participant Entities or any duly authorized representative.

  • Call Backs 9.1 Call-back occurs when the employee: (i) is called back to work after completing the day’s work or duty, and having left the place of employment; or (ii) is called back before the normal time of starting work and does not continue working until such normal starting time; Call-back is to be paid at the appropriate overtime rate (clauses 8.2.2 (c) and (d)) for a minimum of three hours, or for actual working and travelling time, whichever is the greater, except that call-backs commencing and finishing within the minimum period covered by an earlier call-back shall not be paid for. Where a call-back commences before and continues beyond the end of a minimum period for a previous call-back, payment shall be made as if the employee had worked continuously from the beginning of the previous call-back, to the end of the later call-back.

  • MINIMUM ORDER QUANTITY The State makes no commitment to purchase any minimum or maximum quantity, or dollar volume of products from the selected suppliers. Utilization of this agreement will be on an as needed basis by State Agencies and/or Cooperative Participants, Cities, Counties, Schools K-12, Colleges and Universities. The State will award to multiple suppliers; however, the State reserves the right to purchase like and similar products from other suppliers as necessary to meet operational requirements.

  • Call Back When a part-time employee meets the requirements to receive call-back pay in accordance with clause 28.01 and is entitled to receive the minimum payment rather than pay for actual time worked, the part-time employee shall be paid a minimum payment of four (4) hours pay at the straight-time rate.

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