Loss of Service. 6.1 You recognise that We make every attempt to select the most reliable systems. The SLA is based on Us making all reasonable efforts to keep the Direct Debit System up and running efficiently and cost-effectively and We can guarantee 99.5% availability excluding planned maintenance.
Appears in 15 contracts
Samples: Framework Agreement, Framework Agreement, Access Payment Products Standard Terms and Conditions
Loss of Service. 6.1 You recognise that We make every attempt to select the most reliable systems. The SLA is based on Us making all reasonable efforts to keep the Direct Debit Credit System up and running efficiently and cost-effectively and We can guarantee 99.5% availability excluding planned maintenance.
Appears in 15 contracts
Samples: Framework Agreement, Framework Agreement, Access Payment Products Standard Terms and Conditions
Loss of Service. 6.1 You recognise that We make every attempt to select the most reliable systems. The SLA is based on Us making all reasonable efforts to keep the Direct Debit System up and running efficiently and cost-effectively and We can guarantee 99.5% availability excluding planned maintenance.
Appears in 3 contracts
Samples: Framework Agreement, Framework Agreement, Framework Agreement
Loss of Service. 6.1 You recognise that We make every attempt to select the most reliable systems. The SLA is based on Us making all reasonable efforts to keep the Direct Debit Credit System up and running run ning efficiently and cost-effectively and We can guarantee 99.5% availability excluding planned maintenance.
Appears in 1 contract
Samples: Access Payment Products Agreement
Loss of Service. 6.1 6 .1 You recognise that We make every attempt to select the selectthe most reliable systems. The SLA is based on Us making all reasonable efforts to keep the Direct Debit System up and running efficiently and cost-effectively and We can guarantee 99.5% availability excluding planned maintenancemainten ance.
Appears in 1 contract
Samples: Access Payment Products Agreement