Common use of Maintenance and Service Changes Clause in Contracts

Maintenance and Service Changes. The Maintenance Window for LoboAlerts Emergency Mass Notification Service can be found on the UNM IT website, xxxx://xx.xxx.xxx/availability. UNM IT reserves the right to modify the maintenance window. 8 Pricing and Billing‌ Charges for UNM IT services are billed monthly in arrears and post automatically to UNM departmental indices on the 1st business day of each month. Monthly bill detail for UNM IT charges can be accessed using the UNM IT Billing Portal at xxxx://xx.xxx.xxx. 9 Reviewing and Reporting‌‌‌ 9.1 System Performance and Availability Reporting 9.2 SLA Reviews‌ UNM IT is responsible for facilitating reviews of this document. Contents of this document may be amended as required, provided mutual agreement is obtained from the primary stakeholders and communicated to all affected parties. This SLA contains the complete agreement between the parties and shall not be changed, amended or altered except in writing and signed by each party.

Maintenance and Service Changes. The Maintenance Window for LoboAlerts Emergency Mass Notification Service LoboCloud can be found on the UNM IT website, xxxx://xx.xxx.xxx/availability. UNM IT reserves the right to modify the maintenance window. 8 Pricing and Billing‌ Charges for UNM IT services are billed monthly in arrears and post automatically to UNM departmental indices on the 1st business day of each month. Monthly bill detail for UNM IT charges can be accessed using the UNM IT Billing Portal at xxxx://xx.xxx.xxx. 9 Reviewing and Reporting‌‌‌Reporting‌ 9.1 System Performance and Availability ReportingReporting‌ Various reports, logs and statistics are available upon request. 9.2 SLA Reviews‌ UNM IT is responsible for facilitating reviews of this document. Contents of this document may be amended as required, provided mutual agreement is obtained from the primary stakeholders and communicated to all affected parties. This SLA contains the complete agreement between the parties and shall not be changed, amended or altered except in writing and signed by each party.

Maintenance and Service Changes. The Maintenance Window for LoboAlerts Emergency Mass Notification Service Database Hosting Services can be found on the UNM IT website, xxxx://xx.xxx.xxx/availability. UNM IT reserves the right to modify the maintenance window. 8 Pricing and Billing‌ Charges for UNM IT services are billed monthly in arrears and post automatically to UNM departmental indices on the 1st business day of each month. Monthly bill detail for UNM IT charges can be accessed using the UNM IT Billing Portal at xxxx://xx.xxx.xxx. 9 Reviewing and Reporting‌‌‌Reporting‌ 9.1 System Performance and Availability ReportingReporting‌ Various reports, logs and statistics are available upon request. 9.2 SLA Reviews‌ UNM IT is responsible for facilitating reviews of this document. Contents of this document may be amended as required, provided mutual agreement is obtained from the primary stakeholders and communicated to all affected parties. This SLA contains the complete agreement between the parties and shall not be changed, amended or altered except in writing and signed by each party.

Maintenance and Service Changes. The Maintenance Window for LoboAlerts Emergency Mass Notification Service LoboCloud can be found on the UNM IT website, xxxx://xx.xxx.xxx/availability. UNM IT reserves the right to modify the maintenance window. 8 Pricing and Billing‌ Charges for UNM IT services are billed monthly in arrears and post automatically to UNM departmental indices on the 1st business day of each month. Monthly bill xxxx detail for UNM IT charges can be accessed using the UNM IT Billing Portal at xxxx://xx.xxx.xxx. 9 Reviewing and Reporting‌‌‌Reporting‌ 9.1 System Performance and Availability ReportingReporting‌ Various reports, logs and statistics are available upon request. 9.2 SLA Reviews‌ UNM IT is responsible for facilitating reviews of this document. Contents of this document may be amended as required, provided mutual agreement is obtained from the primary stakeholders and communicated to all affected parties. This SLA contains the complete agreement between the parties and shall not be changed, amended or altered except in writing and signed by each party.

Maintenance and Service Changes. The Maintenance Window for LoboAlerts Emergency Mass Notification Service Database Hosting Services can be found on the UNM IT website, xxxx://xx.xxx.xxx/availability. UNM IT reserves the right to modify the maintenance window. 8 Pricing and Billing‌ Charges for UNM IT services are billed monthly in arrears and post automatically to UNM departmental indices on the 1st business day of each month. Monthly bill xxxx detail for UNM IT charges can be accessed using the UNM IT Billing Portal at xxxx://xx.xxx.xxx. 9 Reviewing and Reporting‌‌‌Reporting‌ 9.1 System Performance and Availability ReportingReporting‌ Various reports, logs and statistics are available upon request. 9.2 SLA Reviews‌ UNM IT is responsible for facilitating reviews of this document. Contents of this document may be amended as required, provided mutual agreement is obtained from the primary stakeholders and communicated to all affected parties. This SLA contains the complete agreement between the parties and shall not be changed, amended or altered except in writing and signed by each party.