Common use of Maintenance and Support Services Clause in Contracts

Maintenance and Support Services. After Acceptance of the Licensed Software and subject to the terms, conditions, and charges set forth in this Section, Contractor will provide City with maintenance and support services for the Licensed Software as follows: (i) Contractor will provide such assistance as necessary to cause the Licensed Software to perform in accordance with the Specifications as set forth in the Documentation; (ii) Contractor will provide, for City’s use, whatever improvements, enhancements, extensions and other changes to the Licensed Software Contractor may develop, and (iii) Contractor will update the Licensed Software, as required, to cause it to operate under new versions or releases of the operating system specified in the Authorization Document so long as such updates are made generally available to Contractor’s other Licensees.

Appears in 6 contracts

Samples: Software License Agreement, Software License Agreement, Software License Attachment

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Maintenance and Support Services. After Acceptance of the Licensed Software and subject to the terms, conditions, and charges set forth in this SectionSection 6.1.1, Contractor will provide City with maintenance and support services Support Services for the Licensed Software as follows: (i) Contractor will provide such assistance as necessary to cause the Licensed Software to perform in accordance with the Specifications as set forth in the Documentation; (ii) Contractor will provide, for City’s use, whatever improvements, enhancements, Upgrades, extensions and other changes to the Licensed Software Contractor may develop, and (iii) Contractor will update the Licensed Software, as required, to cause it to operate under new versions or releases of the operating system specified in the Authorization Document this Agreement so long as such updates updates, or Upgrades, are made generally available to Contractor’s other Licenseeslicensees.

Appears in 5 contracts

Samples: sfgov.org, sfgov.org, sfgov.org

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Maintenance and Support Services. After Acceptance of the Licensed Software and subject to the terms, conditions, and charges set forth in this SectionSection 4.1.1, Contractor will provide City with maintenance and support services Support Services for the Licensed Software as follows: (i) Contractor will provide such assistance as necessary to cause the Licensed Software to perform in accordance with the Specifications as set forth in the Documentation; (ii) Contractor will provide, for City’s use, whatever improvements, enhancements, extensions Upgrades, extensions, and other changes to the Licensed Software Contractor may develop, ; and (iii) Contractor will update the Licensed Software, as required, to cause it to operate under new versions or releases of the operating system specified in this Term Sheet and the Authorization Document Agreement so long as such updates updates, or Upgrades are made generally available to Contractor’s other Licenseeslicensees.

Appears in 1 contract

Samples: www.sf.gov

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