Common use of Maintenance of Services Clause in Contracts

Maintenance of Services. A. Reseller will adopt and adhere to the standards contained in the applicable BellSouth Work Center Interface Agreement regarding maintenance and installation of service. B. Services resold under the Company’s Tariffs and facilities and equipment provided by the Company shall be maintained by the Company. C. Reseller or its end users may not rearrange, move, disconnect, remove or attempt to repair any facilities owned by the Company, other than by connection or disconnection to any interface means used, except with the written consent of the Company. D. Reseller accepts responsibility to notify the Company of situations that arise that may result in a service problem. E. Reseller will be the Company's single point of contact for all repair calls on behalf of Reseller’s end users. The parties agree to provide one another with toll-free contact numbers for such purposes. F. Reseller will contact the appropriate repair centers in accordance with procedures established by the Company. G. For all repair requests, Reseller accepts responsibility for adhering to the Company's prescreening guidelines prior to referring the trouble to the Company. H. The Company will xxxx Reseller for handling troubles that are found not to be in the Company's network pursuant to its standard time and material charges. The standard time and material charges will be no more than what BellSouth charges to its retail customers for the same services. I. The Company reserves the right to contact Reseller’s customers, if deemed necessary, for maintenance purposes.

Appears in 15 contracts

Samples: Reseller Agreement, Telecommunications, Resale Agreement

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Maintenance of Services. A. Reseller will adopt and adhere to the standards contained in the applicable BellSouth Work Center Interface Agreement regarding maintenance and installation of service. B. Services resold under the Company’s Tariffs and facilities and equipment provided by the Company shall be maintained by the Company. C. Reseller or its end users may not rearrange, move, disconnect, remove or attempt to repair any facilities owned by the Company, other than by connection or disconnection to any interface means used, except with the written consent of the Company. D. Reseller accepts responsibility to notify the Company of situations that arise that may result in a service problem. E. Reseller will be the Company's ’s single point of contact for all repair calls on behalf of Reseller’s end users. The parties agree to provide one another with toll-free contact numbers for such purposes. F. Reseller will contact the appropriate repair centers in accordance with procedures established by the Company. G. For all repair requests, Reseller accepts responsibility for adhering to the Company's prescreening guidelines prior to referring the trouble to the Company. H. The Company will xxxx Reseller for handling troubles that are found not to be in the Company's network pursuant to its standard time and material charges. The standard time and material charges will be no more than what BellSouth charges to its retail customers for the same services. I. The Company reserves the right to contact Reseller’s customers, if deemed necessary, for maintenance purposes.

Appears in 11 contracts

Samples: Resale Agreement, Resale Agreement, Resale Agreement

Maintenance of Services. A. Reseller will adopt and adhere to the standards contained in the applicable BellSouth Work Center Interface Agreement regarding maintenance and installation of service. B. Services resold under the Company’s Tariffs and facilities and equipment provided by the Company shall be maintained by the Company. C. Reseller or its end users may not rearrange, move, disconnect, remove or attempt to repair any facilities owned by the Company, other than by connection or disconnection to any interface means used, except with the written consent of the Company. D. Reseller Xxxxxxxx accepts responsibility to notify the Company of situations that arise that may result in a service problem. E. Reseller will be the Company's single point of contact for all repair calls on behalf of ResellerXxxxxxxx’s end users. The parties agree to provide one another with toll-free contact numbers for such purposes. F. Reseller will contact the appropriate repair centers in accordance with procedures established by the Company. G. For all repair requests, Reseller Xxxxxxxx accepts responsibility for adhering to the Company's prescreening guidelines prior to referring the trouble to the Company. H. The Company will xxxx bill Reseller for handling troubles that are found not to be in the Company's network pursuant to its standard time and material charges. The standard time and material charges will be no more than what BellSouth charges to its retail customers for the same services. I. The Company reserves the right to contact Reseller’s customers, if deemed necessary, for maintenance purposes.

Appears in 5 contracts

Samples: Resale Agreement, Resale Agreement, Resale Agreement

Maintenance of Services. A. Reseller will adopt and adhere to the standards contained in the applicable BellSouth Work Center Interface Agreement regarding maintenance and installation of service. B. Services resold under the Company’s Tariffs and facilities and equipment provided by the Company shall be maintained by the Company. C. Reseller or its end users may not rearrange, move, disconnect, remove or attempt to repair any facilities owned by the Company, other than by connection or disconnection to any interface means used, except with the written consent of the Company. D. Reseller X. Xxxxxxxx accepts responsibility to notify the Company of situations that arise that may result in a service problem. E. Reseller will be the Company's single point of contact for all repair calls on behalf of ResellerXxxxxxxx’s end users. The parties agree to provide one another with toll-free contact numbers for such purposes. F. Reseller will contact the appropriate repair centers in accordance with procedures established by the Company. G. For all repair requests, Reseller Xxxxxxxx accepts responsibility for adhering to the Company's prescreening guidelines prior to referring the trouble to the Company. H. The Company will xxxx bill Reseller for handling troubles that are found not to be in the Company's network pursuant to its standard time and material charges. The standard time and material charges will be no more than what BellSouth charges to its retail customers for the same services. I. The Company reserves the right to contact Reseller’s customers, if deemed necessary, for maintenance purposes.

Appears in 4 contracts

Samples: Resale Agreement, Resale Agreement, Interconnection Agreement

Maintenance of Services. A. Reseller will adopt and adhere to the standards contained in the applicable BellSouth Work Center Interface Agreement regarding maintenance and installation of service. B. Services resold under the Company’s Tariffs and facilities and equipment provided by the Company shall be maintained by the Company. C. Reseller or its end users may not rearrange, move, disconnect, remove or attempt to repair any facilities owned by the Company, other than by connection or disconnection to any interface means used, except with the written consent of the Company. D. Reseller Xxxxxxxx accepts responsibility to notify the Company of situations that arise that may result in a service problem. E. Reseller will be the Company's single point of contact for all repair calls on behalf of Reseller’s end users. The parties agree to provide one another with toll-free contact numbers for such purposes. F. Reseller will contact the appropriate repair centers in accordance with procedures established by the Company. G. For all repair requests, Reseller accepts responsibility for adhering to the Company's prescreening guidelines prior to referring the trouble to the Company. H. The Company will xxxx bill Reseller for handling troubles that are found not to be in the Company's network pursuant to its standard time and material charges. The standard time and material charges will be no more than what BellSouth charges to its retail customers for the same services. I. The Company reserves the right to contact Reseller’s customers, if deemed necessary, for maintenance purposes.

Appears in 4 contracts

Samples: Resale Agreement, Resale Agreement, Reseller Agreement

Maintenance of Services. A. Reseller will adopt and adhere to the standards contained in the applicable BellSouth Work Center Interface Agreement regarding maintenance and installation of service. B. Services resold under the Company’s Tariffs and facilities and equipment provided by the Company shall be maintained by the Company. C. Reseller or its end users may not rearrange, move, disconnect, remove or attempt to repair any facilities owned by the Company, other than by connection or disconnection to any interface means used, except with the written consent of the Company. D. Reseller X. Xxxxxxxx accepts responsibility to notify the Company of situations that arise that may result in a service problem. E. Reseller will be the Company's ’s single point of contact for all repair calls on behalf of ResellerXxxxxxxx’s end users. The parties agree to provide one another with toll-free contact numbers for such purposes. F. Reseller will contact the appropriate repair centers in accordance with procedures established by the Company. G. For all repair requests, Reseller Xxxxxxxx accepts responsibility for adhering to the Company's prescreening guidelines prior to referring the trouble to the Company. H. The Company will xxxx bill Reseller for handling troubles that are found not to be in the Company's network pursuant to its standard time and material charges. The standard time and material charges will be no more than what BellSouth charges to its retail customers for the same services. I. The Company reserves the right to contact Reseller’s customers, if deemed necessary, for maintenance purposes.

Appears in 3 contracts

Samples: Resale Agreement, Reseller Agreement, Reseller Agreement

Maintenance of Services. A. Reseller Annox will adopt and adhere to the standards contained in the applicable BellSouth Work Center Interface Agreement regarding maintenance and installation of service. B. Services resold under the Company’s Tariffs and facilities and equipment provided by the Company shall be maintained by the Company. C. Reseller Annox or its end users may not rearrange, move, disconnect, remove or attempt to repair any facilities owned by the Company, other than by connection or disconnection to any interface means used, except with the written consent of the Company. D. Reseller Annox accepts responsibility to notify the Company of situations that arise that may result in a service problem. E. Reseller Annox will be the Company's ’s single point of contact for all repair calls on behalf of ResellerXxxxx’s end users. The parties agree to provide one another with toll-free contact numbers for such purposes. F. Reseller Annox will contact the appropriate repair centers in accordance with procedures established by the Company. G. For all repair requests, Reseller Xxxxx accepts responsibility for adhering to the Company's prescreening guidelines prior to referring the trouble to the Company. H. The Company will xxxx Reseller bill Annox for handling troubles that are found not to be in the Company's network pursuant to its standard time and material charges. The standard time and material charges will be no more than what BellSouth charges to its retail customers for the same services. I. The Company reserves the right to contact ResellerAnnox’s customers, if deemed necessary, for maintenance purposes.

Appears in 1 contract

Samples: Resale Agreement

Maintenance of Services. A. Reseller Local Telecom will adopt and adhere to the standards contained in the applicable BellSouth Work Center Interface Agreement regarding maintenance and installation of service. B. Services resold under the Company’s Tariffs and facilities and equipment provided by the Company shall be maintained by the Company. C. Reseller Local Telecom or its end users may not rearrange, move, disconnect, remove or attempt to repair any facilities owned by the Company, other than by connection or disconnection to any interface means used, except with the written consent of the Company. D. Reseller Local Telecom accepts responsibility to notify the Company of situations that arise that may result in a service problem. E. Reseller Local Telecom will be the Company's single point of contact for all repair calls on behalf of ResellerLocal Telecom’s end users. The parties agree to provide one another with toll-free contact numbers for such purposes. F. Reseller Local Telecom will contact the appropriate repair centers in accordance with procedures established by the Company. G. For all repair requests, Reseller Local Telecom accepts responsibility for adhering to the Company's ’s prescreening guidelines prior to referring the trouble to the Company. H. The Company will xxxx Reseller bill Local Telecom for handling troubles that are found not to be in the Company's ’s network pursuant to its standard time and material charges. The standard time and material charges will be no more than what BellSouth charges to its retail customers for the same services. I. The Company reserves the right to contact ResellerLocal Telecom’s customers, if deemed necessary, for maintenance purposes.

Appears in 1 contract

Samples: Resale Agreement

Maintenance of Services. A. Reseller will adopt and adhere to the standards contained in the applicable BellSouth Bell South Work Center Interface Agreement regarding maintenance and installation of service. B. Services resold under the Company’s 's Tariffs and facilities and equipment provided by the Company shall be maintained by the Company. C. Reseller or its end users may not rearrange, move, disconnect, remove or attempt to repair any facilities owned by the Company, other than by connection or disconnection to any interface means used, except with the written consent of the Company. D. Reseller Xxxxxxxx accepts responsibility to notify the Company of situations that arise that may result in a service problem. E. Reseller will be the Company's single point of contact for all repair calls on behalf of Reseller’s 's end users. The parties agree to provide one another with toll-free contact numbers for such purposes. F. Reseller will contact the appropriate repair centers in accordance with procedures established by the Company. G. For all repair requests, Reseller accepts responsibility for adhering to the Company's ’s prescreening guidelines prior to referring the trouble to the Company. H. The Company will xxxx bill Reseller for handling troubles that are found not to be in the Company's ’s network pursuant to its standard time and material charges. The standard time and material charges will be no more than what BellSouth charges to its retail customers for the same services. I. The Company reserves the right to contact Reseller’s customers, if deemed necessary, for maintenance purposes.

Appears in 1 contract

Samples: Resale Agreement

Maintenance of Services. A. Reseller IDS will adopt and adhere to the standards contained in the applicable BellSouth Work Center Interface Agreement regarding maintenance and installation of service. B. Services resold under the Company’s Tariffs and facilities and equipment provided by the Company shall be maintained by the Company. C. Reseller IDS or its end users may not rearrange, move, disconnect, remove or attempt to repair any facilities owned by the Company, other than by connection or disconnection to any interface means used, except with the written consent of the Company. D. Reseller IDS accepts responsibility to notify the Company of situations that arise that may result in a service problem. E. Reseller IDS will be the Company's single point of contact for all repair calls on behalf of ResellerIDS’s end users. The parties agree to provide one another with toll-free contact numbers for such purposes. F. Reseller IDS will contact the appropriate repair centers in accordance with procedures established by the Company. G. For all repair requests, Reseller IDS accepts responsibility for adhering to the Company's prescreening guidelines prior to referring the trouble to the Company. H. The Company will xxxx Reseller IDS for handling troubles that are found not to be in the Company's network pursuant to its standard time and material charges. The standard time and material charges will be no more than what BellSouth charges to its retail customers for the same services. I. The Company reserves the right to contact ResellerIDS’s customers, if deemed necessary, for maintenance purposes.

Appears in 1 contract

Samples: Resale Agreement

Maintenance of Services. A. Reseller US Phone will adopt and adhere to the standards contained in the applicable BellSouth Work Center Interface Agreement regarding maintenance and installation of service. B. Services resold under the Company’s Tariffs and facilities and equipment provided by the Company shall be maintained by the Company. C. Reseller US Phone or its end users may not rearrange, move, disconnect, remove or attempt to repair any facilities owned by the Company, other than by connection or disconnection to any interface means used, except with the written consent of the Company. D. Reseller US Phone accepts responsibility to notify the Company of situations that arise that may result in a service problem. E. Reseller US Phone will be the Company's ’s single point of contact for all repair calls on behalf of ResellerUS Phone’s end users. The parties agree to provide one another with toll-free contact numbers for such purposes. F. Reseller US Phone will contact the appropriate repair centers in accordance with procedures established by the Company. G. For all repair requests, Reseller US Phone accepts responsibility for adhering to the Company's prescreening guidelines prior to referring the trouble to the Company. H. The Company will xxxx Reseller bill US Phone for handling troubles that are found not to be in the Company's network pursuant to its standard time and material charges. The standard time and material charges will be no more than what BellSouth charges to its retail customers for the same services. I. The Company reserves the right to contact ResellerUS Phone’s customers, if deemed necessary, for maintenance purposes.

Appears in 1 contract

Samples: Resale Agreement

Maintenance of Services. A. Reseller will adopt and adhere to the standards contained in the applicable BellSouth Work Center Interface Agreement regarding maintenance and installation of service. B. Services resold under the Company’s Tariffs and facilities and equipment provided by the Company shall be maintained by the Company. C. Reseller or its end users may not rearrange, move, disconnect, remove or attempt to repair any facilities owned by the Company, other than by connection or disconnection to any interface means used, except with the written consent of the Company. D. Reseller Xxxxxxxx accepts responsibility to notify the Company of situations that arise that may result in a service problem. E. Reseller will be the Company's single point of contact for all repair calls on behalf of ResellerXxxxxxxx’s end users. The parties agree to provide one another with toll-free contact numbers for such purposes. F. Reseller will contact the appropriate repair centers in accordance with procedures established by the Company. G. For all repair requests, Reseller Xxxxxxxx accepts responsibility for adhering to the Company's prescreening guidelines prior to referring the trouble to the Company. H. The Company will xxxx bill Reseller for handling troubles that are found not to be in the Company's network pursuant to its standard time and material charges. The standard time and material charges will be no more than what BellSouth charges to its retail customers for the same services. I. The Company reserves the right to contact Reseller’s customers, if deemed necessary, for maintenance purposes. BellSouth representatives shall interact with Reseller’s customers in an efficient and courteous manner. BellSouth shall be expressly prohibited from engaging in any marketing practices in connection with misdirected calls.

Appears in 1 contract

Samples: Interconnection Agreement

Maintenance of Services. A. Reseller HJN will adopt and adhere to the standards contained in the applicable BellSouth Work Center Interface Agreement regarding maintenance and installation of service. B. Services resold under the Company’s Tariffs and facilities and equipment provided by the Company shall be maintained by the Company. C. Reseller HJN or its end users may not rearrange, move, disconnect, remove or attempt to repair any facilities owned by the Company, other than by connection or disconnection to any interface means used, except with the written consent of the Company. D. Reseller HJN accepts responsibility to notify the Company of situations that arise that may result in a service problem. E. Reseller HJN will be the Company's single point of contact for all repair calls on behalf of ResellerHJN’s end users. The parties agree to provide one another with toll-free contact numbers for such purposes. F. Reseller HJN will contact the appropriate repair centers in accordance with procedures established by the Company. G. For all repair requests, Reseller HJN accepts responsibility for adhering to the Company's ’s prescreening guidelines prior to referring the trouble to the Company. H. The Company will xxxx Reseller bill HJN for handling troubles that are found not to be in the Company's ’s network pursuant to its standard time and material charges. The standard time and material charges will be no more than what BellSouth charges to its retail customers for the same services. I. The Company reserves the right to contact ResellerHJN’s customers, if deemed necessary, for maintenance purposes.

Appears in 1 contract

Samples: Resale Agreement

Maintenance of Services. A. Reseller will adopt and adhere to the standards contained in the applicable BellSouth Work Center Interface Agreement regarding maintenance and installation of service. B. Services resold under the Company’s Tariffs and facilities and equipment provided by the Company shall be maintained by the Company. C. Reseller or its end users may not rearrange, move, disconnect, remove or attempt to repair any facilities owned by the Company, other than by connection or disconnection to any interface means used, except with the written consent of the Company. D. Reseller accepts responsibility to notify the Company of situations that arise that may result in a service problem. E. Reseller will be the Company's single point of contact for all repair calls on behalf of Reseller’s end users. The parties agree to provide one another with toll-free contact numbers for such purposes. F. Reseller will contact the appropriate repair centers in accordance with procedures established by the Company. G. For all repair requests, Reseller accepts responsibility for adhering to the Company's prescreening guidelines prior to referring the trouble to the Company. H. The Company will xxxx Reseller for handling troubles that are found not to be in the Company's network pursuant to its standard time and material charges. The standard time and material charges will be no more than what BellSouth charges to its retail customers for the same services. I. The Company reserves the right to contact Reseller’s customers, if deemed necessary, for maintenance purposes. The Company shall not market its own services during contact with Reseller’s end users while performing its obligations under this agreement.

Appears in 1 contract

Samples: Resale Agreement

Maintenance of Services. A. Reseller AAT will adopt and adhere to the standards contained in the applicable BellSouth Work Center Interface Agreement regarding maintenance and installation of service. B. Services resold under the Company’s Tariffs and facilities and equipment provided by the Company shall be maintained by the Company. C. Reseller AAT or its end users may not rearrange, move, disconnect, remove or attempt to repair any facilities owned by the Company, other than by connection or disconnection to any interface means used, except with the written consent of the Company. D. Reseller AAT accepts responsibility to notify the Company of situations that arise that may result in a service problem. E. Reseller AAT will be the Company's single point of contact for all repair calls on behalf of ResellerAAT’s end users. The parties agree to provide one another with toll-free contact numbers for such purposes. F. Reseller AAT will contact the appropriate repair centers in accordance with procedures established by the Company. G. For all repair requests, Reseller AAT accepts responsibility for adhering to the Company's ’s prescreening guidelines prior to referring the trouble to the Company. H. The Company will xxxx Reseller AAT for handling troubles that are found not to be in the Company's ’s network pursuant to its standard time and material charges. The standard time and material charges will be no more than what BellSouth charges to its retail customers for the same services. I. The Company reserves the right to contact ResellerAAT’s customers, if deemed necessary, for maintenance purposes.

Appears in 1 contract

Samples: Resale Agreement

Maintenance of Services. A. Reseller Access Point will adopt and adhere to the standards contained in the applicable BellSouth Work Center Interface Agreement regarding maintenance and installation of service. B. Services resold under the Company’s Tariffs and facilities and equipment provided by the Company shall be maintained by the Company. C. Reseller Access Point or its end users may not rearrange, move, disconnect, remove or attempt to repair any facilities owned by the Company, other than by connection or disconnection to any interface means used, except with the written consent of the Company. D. Reseller Access Point accepts responsibility to notify the Company of situations that arise that may result in a service problem. E. Reseller Access Point will be the Company's single point of contact for all repair calls on behalf of ResellerAccess Point’s end users. The parties agree to provide one another with toll-free contact numbers for such purposes. F. Reseller Access Point will contact the appropriate repair centers in accordance with procedures established by the Company. G. For all repair requests, Reseller Access Point accepts responsibility for adhering to the Company's prescreening guidelines prior to referring the trouble to the Company. H. The Company will xxxx Reseller Access Point for handling troubles that are found not to be in the Company's network pursuant to its standard time and material charges. The standard time and material charges will be no more than what BellSouth charges to its retail customers for the same services. I. The Company reserves the right to contact ResellerAccess Point’s customers, if deemed necessary, for maintenance purposes.

Appears in 1 contract

Samples: Resale Agreement

Maintenance of Services. A. Reseller Transtar will adopt and adhere to the standards contained in the applicable BellSouth Work Center Interface Agreement regarding maintenance and installation of service. B. Services resold under the Company’s Tariffs and facilities and equipment provided by the Company shall be maintained by the Company. C. Reseller Transtar or its end users may not rearrange, move, disconnect, remove or attempt to repair any facilities owned by the Company, other than by connection or disconnection to any interface means used, except with the written consent of the Company. D. Reseller Transtar accepts responsibility to notify the Company of situations that arise that may result in a service problem. E. Reseller Transtar will be the Company's single point of contact for all repair calls on behalf of ResellerTranstar’s end users. The parties agree to provide one another with toll-free contact numbers for such purposes. F. Reseller Transtar will contact the appropriate repair centers in accordance with procedures established by the Company. G. For all repair requests, Reseller Transtar accepts responsibility for adhering to the Company's prescreening guidelines prior to referring the trouble to the Company. H. The Company will xxxx Reseller Transtar for handling troubles that are found not to be in the Company's network pursuant to its standard time and material charges. The standard time and material charges will be no more than what BellSouth charges to its retail customers for the same services. I. The Company reserves the right to contact ResellerTranstar’s customers, if deemed necessary, for maintenance purposes.

Appears in 1 contract

Samples: Resale Agreement

Maintenance of Services. A. Reseller will adopt and adhere to the standards contained in the applicable BellSouth Work Center Interface Agreement regarding maintenance and installation of service. B. Services resold under the Company’s Tariffs and facilities and equipment provided by the Company shall be maintained by the Company. C. Reseller or its end users may not rearrange, move, disconnect, remove or attempt to repair any facilities owned by the Company, other than by connection or disconnection to any interface means used, except with the written consent of the Company. D. Reseller accepts responsibility to notify the Company of situations that arise that may result in a service problem. E. Reseller will be the Company's single point of contact for all repair calls on behalf of Reseller’s end users. The parties agree to provide one another with toll-free contact numbers for such purposes. F. Reseller will contact the appropriate repair centers in accordance with procedures established by the Company. G. For all repair requests, Reseller accepts responsibility for adhering to the Company's prescreening guidelines prior to referring the trouble to the Company. H. The Company will xxxx Reseller for handling troubles that are found not to be in the Company's network pursuant to its standard time and material charges. The standard time and material charges will be no more than what BellSouth charges to its retail customers for the same services. I. The Company reserves the right to contact Reseller’s customers, if deemed necessary, for maintenance purposes. BellSouth representatives shall interact with Reseller’s customers in an efficient and courteous manner. BellSouth shall be expressly prohibited from engaging in any marketing practices in connection with misdirected calls.

Appears in 1 contract

Samples: Interconnection Agreement

Maintenance of Services. A. Reseller Arrow will adopt and adhere to the standards contained in the applicable BellSouth Work Center Interface Agreement regarding maintenance and installation of service. B. Services resold under the Company’s Tariffs and facilities and equipment provided by the Company shall be maintained by the Company. C. Reseller Arrow or its end users may not rearrange, move, disconnect, remove or attempt to repair any facilities owned by the Company, other than by connection or disconnection to any interface means used, except with the written consent of the Company. D. Reseller Arrow accepts responsibility to notify the Company of situations that arise that may result in a service problem. E. Reseller Arrow will be the Company's single point of contact for all repair calls on behalf of ResellerArrow’s end users. The parties agree to provide one another with toll-free contact numbers for such purposes. F. Reseller Arrow will contact the appropriate repair centers in accordance with procedures established by the Company. G. For all repair requests, Reseller Arrow accepts responsibility for adhering to the Company's prescreening guidelines prior to referring the trouble to the Company. H. The Company will xxxx Reseller Arrow for handling troubles that are found not to be in the Company's network pursuant to its standard time and material charges. The standard time and material charges will be no more than what BellSouth charges to its retail customers for the same services. I. The Company reserves the right to contact ResellerArrow’s customers, if deemed necessary, for maintenance purposes.

Appears in 1 contract

Samples: Resale Agreement

Maintenance of Services. A. Reseller will adopt and adhere to the standards contained in the applicable BellSouth Work Center Interface Agreement regarding maintenance and installation of service. B. Services resold under the Company’s Tariffs and facilities and equipment provided by the Company shall be maintained by the Company. C. Reseller or its end users may not rearrange, move, disconnect, remove or attempt to repair any facilities owned by the Company, other than by connection or disconnection to any interface means used, except with the written consent of the Company. D. Reseller accepts responsibility to notify the Company of situations that arise that may result in a service problem. E. Reseller will be the Company's single point of contact for all repair calls on behalf of Reseller’s end users. The parties agree to provide one another with toll-free contact numbers for such purposes. F. Reseller will contact the appropriate repair centers in accordance with procedures established by the Company. G. For all repair requests, Reseller accepts responsibility for adhering to the Company's ’s prescreening guidelines prior to referring the trouble to the Company. H. The Company will xxxx Reseller for handling troubles that are found not to be in the Company's ’s network pursuant to its standard time and material charges. The standard time and material charges will be no more than what BellSouth charges to its retail customers for the same services. I. The Company reserves the right to contact Reseller’s customers, if deemed necessary, for maintenance purposes.

Appears in 1 contract

Samples: Resale Agreement

Maintenance of Services. A. Reseller Basicphone will adopt and adhere to the standards contained in the applicable BellSouth Work Center Interface Agreement regarding maintenance and installation of service. B. Services resold under the Company’s Tariffs and facilities and equipment provided by the Company shall be maintained by the Company. C. Reseller Basicphone or its end users may not rearrange, move, disconnect, remove or attempt to repair any facilities owned by the Company, other than by connection or disconnection to any interface means used, except with the written consent of the Company. D. Reseller Basicphone accepts responsibility to notify the Company of situations that arise that may result in a service problem. E. Reseller Basicphone will be the Company's single point of contact for all repair calls on behalf of ResellerBasicphone’s end users. The parties agree to provide one another with toll-free contact numbers for such purposes. F. Reseller Basicphone will contact the appropriate repair centers in accordance with procedures established by the Company. G. For all repair requests, Reseller Basicphone accepts responsibility for adhering to the Company's prescreening guidelines prior to referring the trouble to the Company. H. The Company will xxxx Reseller bill Basicphone for handling troubles that are found not to be in the Company's network pursuant to its standard time and material charges. The standard time and material charges will be no more than what BellSouth charges to its retail customers for the same services. I. The Company reserves the right to contact ResellerBasicphone’s customers, if deemed necessary, for maintenance purposes.

Appears in 1 contract

Samples: Resale Agreement

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Maintenance of Services. A. Reseller CBLD will adopt and adhere to the standards contained in the applicable BellSouth Work Center Interface Agreement regarding maintenance and installation of service. B. Services resold under the Company’s Tariffs and facilities and equipment provided by the Company shall be maintained by the Company. C. Reseller CBLD or its end users may not rearrange, move, disconnect, remove or attempt to repair any facilities owned by the Company, other than by connection or disconnection to any interface means used, except with the written consent of the Company. D. Reseller CBLD accepts responsibility to notify the Company of situations that arise that may result in a service problem. E. Reseller CBLD will be the Company's single point of contact for all repair calls on behalf of ResellerCBLD’s end users. The parties agree to provide one another with toll-free contact numbers for such purposes. F. Reseller CBLD will contact the appropriate repair centers in accordance with procedures established by the Company. G. For all repair requests, Reseller CBLD accepts responsibility for adhering to the Company's prescreening guidelines prior to referring the trouble to the Company. H. The Company will xxxx Reseller CBLD for handling troubles that are found not to be in the Company's network pursuant to its standard time and material charges. The standard time and material charges will be no more than what BellSouth charges to its retail customers for the same services. I. The Company reserves the right to contact ResellerCBLD’s customers, if deemed necessary, for maintenance purposes.

Appears in 1 contract

Samples: Resale Agreement

Maintenance of Services. A. Reseller NATC will adopt and adhere to the standards contained in the applicable BellSouth Work Center Interface Agreement regarding maintenance and installation of service. B. Services resold under the Company’s Tariffs and facilities and equipment provided by the Company shall be maintained by the Company. C. Reseller NATC or its end users may not rearrange, move, disconnect, remove or attempt to repair any facilities owned by the Company, other than by connection or disconnection to any interface means used, except with the written consent of the Company. D. Reseller NATC accepts responsibility to notify the Company of situations that arise that may result in a service problem. E. Reseller NATC will be the Company's ’s single point of contact for all repair calls on behalf of ResellerNATC’s end users. The parties agree to provide one another with toll-free contact numbers for such purposes. F. Reseller NATC will contact the appropriate repair centers in accordance with procedures established by the Company. G. For all repair requests, Reseller NATC accepts responsibility for adhering to the Company's prescreening guidelines prior to referring the trouble to the Company. H. The Company will xxxx Reseller NATC for handling troubles that are found not to be in the Company's network pursuant to its standard time and material charges. The standard time and material charges will be no more than what BellSouth charges to its retail customers for the same services. I. The Company reserves the right to contact ResellerNATC’s customers, if deemed necessary, for maintenance purposes.

Appears in 1 contract

Samples: Interconnection Agreement

Maintenance of Services. A. Reseller Momentum will adopt and adhere to the standards contained in the applicable BellSouth Work Center Interface Agreement regarding maintenance and installation of service. B. Services resold under the Company’s Tariffs and facilities and equipment provided by the Company shall be maintained by the Company. C. Reseller Momentum or its end users may not rearrange, move, disconnect, remove or attempt to repair any facilities owned by the Company, other than by connection or disconnection to any interface means used, except with the written consent of the Company. D. Reseller Momentum accepts responsibility to notify the Company of situations that arise that may result in a service problem. E. Reseller Momentum will be the Company's single point of contact for all repair calls on behalf of ResellerMomentum’s end users. The parties agree to provide one another with toll-free contact numbers for such purposes. F. Reseller Momentum will contact the appropriate repair centers in accordance with procedures established by the Company. G. For all repair requests, Reseller Momentum accepts responsibility for adhering to the Company's prescreening guidelines prior to referring the trouble to the Company. H. The Company will xxxx Reseller Momentum for handling troubles that are found not to be in the Company's network pursuant to its standard time and material charges. The standard time and material charges will be no more than what BellSouth charges to its retail customers for the same services. I. The Company reserves the right to contact ResellerMomentum’s customers, if deemed necessary, for maintenance purposes.

Appears in 1 contract

Samples: Resale Agreement

Maintenance of Services. A. Reseller FTT will adopt and adhere to the standards contained in the applicable BellSouth Work Center Interface Agreement regarding maintenance and installation of service. B. Services resold under the Company’s Tariffs and facilities and equipment provided by the Company shall be maintained by the Company. C. Reseller FTT or its end users may not rearrange, move, disconnect, remove or attempt to repair any facilities owned by the Company, other than by connection or disconnection to any interface means used, except with the written consent of the Company. D. Reseller FTT accepts responsibility to notify the Company of situations that arise that may result in a service problem. E. Reseller FTT will be the Company's ’s single point of contact for all repair calls on behalf of ResellerFTT’s end users. The parties agree to provide one another with toll-free contact numbers for such purposes. F. Reseller FTT will contact the appropriate repair centers in accordance with procedures established by the Company. G. For all repair requests, Reseller FTT accepts responsibility for adhering to the Company's prescreening guidelines prior to referring the trouble to the Company. H. The Company will xxxx Reseller FTT for handling troubles that are found not to be in the Company's network pursuant to its standard time and material charges. The standard time and material charges will be no more than what BellSouth charges to its retail customers for the same services. I. The Company reserves the right to contact ResellerFTT’s customers, if deemed necessary, for maintenance purposes.

Appears in 1 contract

Samples: Resale Agreement

Maintenance of Services. A. Reseller DPI will adopt and adhere to the standards contained in the applicable BellSouth Work Center Interface Agreement regarding maintenance and installation of service. B. Services resold under the Company’s Tariffs and facilities and equipment provided by the Company shall be maintained by the Company. C. Reseller DPI or its end users may not rearrange, move, disconnect, remove or attempt to repair any facilities owned by the Company, other than by connection or disconnection to any interface means used, except with the written consent of the Company. D. Reseller DPI accepts responsibility to notify the Company of situations that arise that may result in a service problem. E. Reseller DPI will be the Company's single point of contact for all repair calls on behalf of ResellerDPI’s end users. The parties agree to provide one another with toll-free contact numbers for such purposes. F. Reseller DPI will contact the appropriate repair centers in accordance with procedures established by the Company. G. For all repair requests, Reseller DPI accepts responsibility for adhering to the Company's ’s prescreening guidelines prior to referring the trouble to the Company. H. The Company will xxxx Reseller bill DPI for handling troubles that are found not to be in the Company's ’s network pursuant to its standard time and material charges. The standard time and material charges will be no more than what BellSouth charges to its retail customers for the same services. I. The Company reserves the right to contact ResellerDPI’s customers, if deemed necessary, for maintenance purposes.

Appears in 1 contract

Samples: Resale Agreement

Maintenance of Services. A. Reseller Netel will adopt and adhere to the standards contained in the applicable BellSouth Work Center Interface Agreement regarding maintenance and installation of service. B. Services resold under the Company’s Tariffs and facilities and equipment provided by the Company shall be maintained by the Company. C. Reseller Netel or its end users may not rearrange, move, disconnect, remove or attempt to repair any facilities owned by the Company, other than by connection or disconnection to any interface means used, except with the written consent of the Company. D. Reseller Netel accepts responsibility to notify the Company of situations that arise that may result in a service problem. E. Reseller Netel will be the Company's ’s single point of contact for all repair calls on behalf of ResellerNetel’s end users. The parties agree to provide one another with toll-free contact numbers for such purposes. F. Reseller Netel will contact the appropriate repair centers in accordance with procedures established by the Company. G. For all repair requests, Reseller Netel accepts responsibility for adhering to the Company's prescreening guidelines prior to referring the trouble to the Company. H. The Company will xxxx Reseller Xxxxx for handling troubles that are found not to be in the Company's network pursuant to its standard time and material charges. The standard time and material charges will be no more than what BellSouth charges to its retail customers for the same services. I. The Company reserves the right to contact ResellerNetel’s customers, if deemed necessary, for maintenance purposes.

Appears in 1 contract

Samples: Resale Agreement

Maintenance of Services. A. Reseller ACCESS will adopt and adhere to the standards contained in the applicable BellSouth Work Center Interface Agreement regarding maintenance and installation of service. B. Services resold under the Company’s Tariffs and facilities and equipment provided by the Company shall be maintained by the Company. C. Reseller ACCESS or its end users may not rearrange, move, disconnect, remove or attempt to repair any facilities owned by the Company, other than by connection or disconnection to any interface means used, except with the written consent of the Company. D. Reseller ACCESS accepts responsibility to notify the Company of situations that arise that may result in a service problem. E. Reseller ACCESS will be the Company's single point of contact for all repair calls on behalf of ResellerACCESS’s end users. The parties agree to provide one another with toll-free contact numbers for such purposes. F. Reseller ACCESS will contact the appropriate repair centers in accordance with procedures established by the Company. G. For all repair requests, Reseller ACCESS accepts responsibility for adhering to the Company's prescreening guidelines prior to referring the trouble to the Company. H. The Company will xxxx Reseller ACCESS for handling troubles that are found not to be in the Company's ’s network pursuant to its standard time and material charges. The standard time and material charges will be no more than what BellSouth charges to its retail customers for the same services. I. The Company reserves the right to contact ResellerACCESS’s customers, if deemed necessary, for maintenance purposes.

Appears in 1 contract

Samples: Telecommunications

Maintenance of Services. A. Reseller Tin Can will adopt and adhere to the standards contained in the applicable BellSouth Work Center Interface Agreement regarding maintenance and installation of service. B. Services resold under the Company’s Tariffs and facilities and equipment provided by the Company shall be maintained by the Company. C. Reseller Tin Can or its end users may not rearrange, move, disconnect, remove or attempt to repair any facilities owned by the Company, other than by connection or disconnection to any interface means used, except with the written consent of the Company. D. Reseller Tin Can accepts responsibility to notify the Company of situations that arise that may result in a service problem. E. Reseller Tin Can will be the Company's single point of contact for all repair calls on behalf of ResellerTin Can’s end users. The parties agree to provide one another with toll-free contact numbers for such purposes. F. Reseller Tin Can will contact the appropriate repair centers in accordance with procedures established by the Company. G. For all repair requests, Reseller Tin Can accepts responsibility for adhering to the Company's prescreening guidelines prior to referring the trouble to the Company. H. The Company will xxxx Reseller Tin Can for handling troubles that are found not to be in the Company's network pursuant to its standard time and material charges. The standard time and material charges will be no more than what BellSouth charges to its retail customers for the same services. I. The Company reserves the right to contact ResellerTin Can’s customers, if deemed necessary, for maintenance purposes.

Appears in 1 contract

Samples: Resale Agreement

Maintenance of Services. A. Reseller will adopt and adhere to the standards contained in the applicable BellSouth Work Center Interface Agreement regarding maintenance and installation of service. B. Services resold under the Company’s 's Tariffs and facilities and equipment provided by the Company shall be maintained by the Company. C. Reseller or its end users may not rearrange, move, disconnect, remove or attempt to repair any facilities owned by the Company, other than by connection or disconnection to any interface means used, except with the written consent of the Company. D. Reseller accepts responsibility to notify the Company of situations that arise that may result in a service problem. E. Reseller will be the Company's single point of contact contract for all repair calls on behalf of Reseller’s 's end users. The parties agree to provide one another with tollTHE PARTIES AGREE TO PROVIDE ONE ANOTHER WITH TOLL-free contact numbers for such purposesFREE CONTACT NUMBERS FOR SUCH PURPOSES. F. Reseller will contact the appropriate repair centers in accordance with procedures established by the Company. G. For all repair requests, Reseller accepts responsibility for adhering to the Company's prescreening guidelines prior to referring the trouble to the Company. H. The Company will xxxx Reseller for handling troubles that are found not to be in the Company's network pursuant to its standard time and material charges. The standard time and material charges will be no more than what BellSouth charges to its retail customers for the same services. I. The Company reserves the right to contact Reseller’s 's customers, if deemed necessary, for maintenance purposes. The Company shall not market its own services during contact with Reseller's end users while performing its obligations under this section.

Appears in 1 contract

Samples: Resale Agreement (Onepoint Communications Corp /De)

Maintenance of Services. A. Reseller CNS will adopt and adhere to the standards contained in the applicable BellSouth Work Center Interface Agreement regarding maintenance and installation of service. B. Services resold under the Company’s Tariffs and facilities and equipment provided by the Company shall be maintained by the Company. C. Reseller CNS or its end users may not rearrange, move, disconnect, remove or attempt to repair any facilities owned by the Company, other than by connection or disconnection to any interface means used, except with the written consent of the Company. D. Reseller CNS accepts responsibility to notify the Company of situations that arise that may result in a service problem. E. Reseller CNS will be the Company's single point of contact for all repair calls on behalf of ResellerCNS’s end users. The parties agree to provide one another with toll-free contact numbers for such purposes. F. Reseller CNS will contact the appropriate repair centers in accordance with procedures established by the Company. G. For all repair requests, Reseller CNS accepts responsibility for adhering to the Company's prescreening guidelines prior to referring the trouble to the Company. H. The Company will xxxx Reseller CNS for handling troubles that are found not to be in the Company's network pursuant to its standard time and material charges. The standard time and material charges will be no more than what BellSouth charges to its retail customers for the same services. I. The Company reserves the right to contact ResellerCNS’s customers, if deemed necessary, for maintenance purposes.

Appears in 1 contract

Samples: Resale Agreement

Maintenance of Services. A. Reseller will adopt and adhere to the standards contained in the applicable BellSouth Bell South Work Center Interface Agreement regarding maintenance and installation of service. B. Services resold under the Company’s 's Tariffs and facilities and equipment provided by the Company shall be maintained by the Company. C. Reseller or its end users may not rearrange, move, disconnect, remove or attempt to repair any facilities owned by the Company, other than by connection or disconnection to any interface means used, except with the written consent of the Company. D. Reseller X. Xxxxxxxx accepts responsibility to notify the Company of situations that arise that may result in a service problem. E. Reseller will be the Company's single point of contact for all repair calls on behalf of Reseller’s Xxxxxxxx's end users. The parties agree to provide one another with toll-free contact numbers for such purposes. F. Reseller will contact the appropriate repair centers in accordance with procedures established by the Company. G. For all repair requests, Reseller Xxxxxxxx accepts responsibility for adhering to the Company's ’s prescreening guidelines prior to referring the trouble to the Company. H. The Company will xxxx bill Reseller for handling troubles that are found not to be in the Company's ’s network pursuant to its standard time and material charges. The standard time and material charges will be no more than what BellSouth charges to its retail customers for the same services. I. The Company reserves the right to contact Reseller’s customers, if deemed necessary, for maintenance purposes.

Appears in 1 contract

Samples: Resale Agreement

Maintenance of Services. A. Reseller FPTA will adopt and adhere to the standards contained in the applicable BellSouth Work Center Interface Agreement regarding maintenance and installation of service. B. Services resold under the Company’s Tariffs and facilities and equipment provided by the Company shall be maintained by the Company. C. Reseller FPTA or its end users may not rearrange, move, disconnect, remove or attempt to repair any facilities owned by the Company, other than by connection or disconnection to any interface means used, except with the written consent of the Company. D. Reseller FPTA accepts responsibility to notify the Company of situations that arise that may result in a service problem. E. Reseller FPTA will be the Company's single point of contact for all repair calls on behalf of ResellerFPTA’s end users. The parties agree to provide one another with toll-free contact numbers for such purposes. F. Reseller FPTA will contact the appropriate repair centers in accordance with procedures established by the Company. G. For all repair requests, Reseller FPTA accepts responsibility for adhering to the Company's prescreening guidelines prior to referring the trouble to the Company. H. The Company will xxxx Reseller FPTA for handling troubles that are found not to be in the Company's ’s network pursuant to its standard time and material charges. The standard time and material charges will be no more than what BellSouth charges to its retail customers for the same services. I. The Company reserves the right to contact ResellerFPTA’s customers, if deemed necessary, for maintenance purposes.

Appears in 1 contract

Samples: Telecommunications

Maintenance of Services. A. Reseller First Choice will adopt and adhere to the standards contained in the applicable BellSouth Work Center Interface Agreement regarding maintenance and installation of service. B. Services resold under the Company’s Tariffs and facilities and equipment provided by the Company shall be maintained by the Company. C. Reseller First Choice or its end users may not rearrange, move, disconnect, remove or attempt to repair any facilities owned by the Company, other than by connection or disconnection to any interface means used, except with the written consent of the Company. D. Reseller First Choice accepts responsibility to notify the Company of situations that arise that may result in a service problem. E. Reseller First Choice will be the Company's single point of contact for all repair calls on behalf of ResellerFirst Choice’s end users. The parties agree to provide one another with toll-free contact numbers for such purposes. F. Reseller First Choice will contact the appropriate repair centers in accordance with procedures established by the Company. G. For all repair requests, Reseller First Choice accepts responsibility for adhering to the Company's ’s prescreening guidelines prior to referring the trouble to the Company. H. The Company will xxxx Reseller bill First Choice for handling troubles that are found not to be in the Company's ’s network pursuant to its standard time and material charges. The standard time and material charges will be no more than what BellSouth charges to its retail customers for the same services. I. The Company reserves the right to contact ResellerFirst Choice’s customers, if deemed necessary, for maintenance purposes.

Appears in 1 contract

Samples: Resale Agreement

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