Common use of Maintenance Period Clause in Contracts

Maintenance Period. For On-Premise Software, the first period for which Customer is entitled to receive Maintenance Services begins on the date of the initial delivery of the Software following an Order and ends twelve (12) months thereafter unless otherwise set forth below or in the applicable Order (the “Initial Maintenance Period”). Following the Initial Maintenance Period, and subject to availability, Maintenance Services shall only be provided pursuant to a separate Order (each, a “Renewal Maintenance Period”). For purposes of this Agreement, the Initial Maintenance Period and each Renewal Maintenance Period shall be considered a “Maintenance Period.” For the avoidance of doubt, this Agreement shall apply to each Renewal Maintenance Period. Cancellation of Maintenance Services for perpetual Licenses for On-Premise Software will not terminate Customer’s rights to continue to use the On-Premise Software. Maintenance fees shall be due in advance of each Renewal Maintenance Period and shall be subject to the payment requirements set forth in this Agreement. The procedure for reinstating Maintenance Services for On-Premise Software after it has lapsed is posted at xxxxx://xxxxxxx.xxxxx.xxx/essentials/Reinstate-Maintenance- Services. Any payment of fees in excess of the amount of past fees for the lapsed period is prohibited. The rate of any past fees shall be at the current GSA Schedule rate. For SaaS Software, the Maintenance Period is equal to the duration of the applicable SaaS Term. For non-perpetual Licenses for On-Premises Software or for non-perpetual MSP Licenses, the Maintenance Period is equal to the duration of the License. Maintenance Services for the SNWL Software and SNWL Appliances (collectively, “SNWL Maintenance”) are optional and only provided if purchased separately. If purchased, the Initial Maintenance Period for SNWL Maintenance begins on the date that SNWL Maintenance is initiated in Customer’s MySonicWall account (as such account may be renamed by Quest in its sole discretion).

Maintenance Period. For On-Premise Software, the first period for which Customer is entitled to receive Maintenance Services begins on the date of the initial delivery of the Software following an Order and ends twelve (12) months thereafter unless otherwise set forth below or in the applicable Signed Order or Governing Quotation (the “Initial Maintenance Period”). Following the Initial Maintenance Period, and subject to availability, Maintenance Services for On-Premise Software shall only be provided pursuant to a separate Order automatically renew for additional terms of twelve (12) months (each, a “Renewal Maintenance Period”)) at the prices stated on the Maintenance renewal Quotation unless the renewal has been cancelled by either party giving written notice, by email or otherwise, to the other at least sixty (60) days prior to the first day of the applicable Renewal Maintenance Period. Unless otherwise agreed in writing, Customer must purchase Maintenance Services for all copies of each licensed Product or none at all for that Product. Customer may not cancel Maintenance Services on a subset of licenses of a Product to reduce Maintenance fees. For purposes of this Agreement, the Initial Maintenance Period and each Renewal Maintenance Period shall be considered a “Maintenance Period.” For the avoidance of doubt, this Agreement shall apply to each Renewal Maintenance Period. Cancellation of Maintenance Services for perpetual Licenses for On-Premise Software will not terminate Customer’s rights to continue to use the On-Premise Software. Maintenance fees shall be due in advance of each Renewal Maintenance Period and shall be subject to the payment requirements set forth in this Agreement. The procedure for reinstating Maintenance Services for On-Premise Software after it has lapsed is posted at xxxxx://xxxxxxx.xxxxx.xxx/essentials/Reinstate-Maintenance- Services. Any payment of fees in excess of the amount of past fees for the lapsed period is prohibited. The rate of any past fees shall be at the current GSA Schedule rate. For SaaS Software, the Maintenance Period is equal to the duration of the applicable SaaS Term. For non-perpetual Licenses for On-Premises Software or for non-perpetual MSP Licenses, the Maintenance Period is equal to the duration of the License. Maintenance Services for the SNWL Software and SNWL Appliances (collectively, “SNWL Maintenance”) are optional and only provided if purchased separately. If purchased, the Initial Maintenance Period for SNWL Maintenance begins on the date that SNWL Maintenance is initiated in Customer’s MySonicWall account (as such account may be renamed by Quest in its sole discretion).

Maintenance Period. For On-Premise Software, the first period for which Customer is entitled to receive Maintenance Services begins on the date of the initial delivery of the Software following an Order and ends twelve (12) months thereafter unless otherwise set forth below or in the applicable Signed Order or Governing Quotation (the “Initial Maintenance Period”). Following the Initial Maintenance Period, and subject to availability, Maintenance Services for On-Premise Software shall only be provided pursuant to a separate Order automatically renew for additional terms of twelve (12) months (each, a “Renewal Maintenance Period”)) at the prices stated on the Maintenance renewal Quotation unless the renewal has been cancelled by either party giving written notice, by email or otherwise, to the other at least sixty (60) days prior to the first day of the applicable Renewal Maintenance Period. Unless otherwise agreed in writing, Customer must purchase Maintenance Services for all copies of each licensed Product or none at all for that Product. Customer may not cancel Maintenance Services on a subset of licenses of a Product to reduce Maintenance fees. For purposes of this Agreement, the Initial Maintenance Period and each Renewal Maintenance Period shall be considered a “Maintenance Period.” For the avoidance of doubt, this Agreement shall apply to each Renewal Maintenance Period. Cancellation of Maintenance Services for perpetual Licenses for On-Premise Software will not terminate Customer’s rights to continue to use the On-Premise Software. Maintenance fees shall be due in advance of each Renewal Maintenance Period and shall be subject to the payment requirements set forth in this Agreement. The procedure for reinstating Maintenance Services for On-Premise Software after it has lapsed is posted at xxxxx://xxxxxxx.xxxxx.xxx/essentials/Reinstate-Maintenance- Services. Any payment of fees in excess of the amount of past fees for the lapsed period is prohibited. The rate of any past fees shall be at the current GSA Schedule ratexxxxx://xxxxxxx.xxxxxxxxxxx.xxx/essentials/Reinstate-Maintenance-Services. For SaaS Software, the Maintenance Period is equal to the duration of the applicable SaaS Term. For non-perpetual Licenses for On-Premises Software or for non-perpetual MSP Licenses, the Maintenance Period is equal to the duration of the License. Maintenance Services for the SNWL Software and SNWL Appliances (collectively, “SNWL Maintenance”) are optional and only provided if purchased separately. If purchased, the Initial Maintenance Period for SNWL Maintenance begins on the date that SNWL Maintenance is initiated in Customer’s MySonicWall account (as such account may be renamed by Quest in its sole discretion).

Maintenance Period. For On-Premise Software, the first period for which Customer is entitled to receive Maintenance Services begins on the date of the initial delivery of the Software following an Order and ends twelve (12) months thereafter unless otherwise set forth below or in the applicable Order (the “Initial Maintenance Period”). Following the Initial Maintenance Period, and subject to availability, Maintenance Services for On-Premise Software shall only be provided pursuant to a separate Order automatically renew for additional terms of twelve (12) months (each, a “Renewal Maintenance Period”)) at the prices stated on the Maintenance renewal Quotation unless the renewal has been cancelled by either party giving written notice, by email or otherwise, to the other at least sixty (60) days prior to the first day of the applicable Renewal Maintenance Period. For purposes of this Agreement, the Initial Maintenance Period and each Renewal Maintenance Period shall be considered a “Maintenance Period.” For the avoidance of doubt, this Agreement shall apply to each Renewal Maintenance Period. Cancellation of Maintenance Services for perpetual Licenses for On-Premise Software will not terminate Customer’s rights to continue to use the On-Premise Software. Maintenance fees shall be due in advance of each Renewal Maintenance Period and shall be subject to the payment requirements set forth in this Agreement. The procedure for reinstating Maintenance Maintenanc e Services for On-On- Premise Software after it has lapsed is posted at xxxxx://xxxxxxx.xxxxx.xxx/essentials/Reinstate-Maintenance- Services. Any payment of fees in excess of the amount of past fees for the lapsed period is prohibited. The rate of any past fees shall be at the current GSA Schedule ratexxxx://xxxxxxxxx.xxxxxxx.xxx/support/Reinstate-Maintenance-Services. For SaaS Software, the Maintenance Period is equal to the duration of the applicable SaaS Term. For non-perpetual Licenses for On-Premises Software or for non-perpetual MSP Licenses, the Maintenance Period is equal to the duration of the License. Maintenance Services for the SNWL Software and SNWL Appliances (collectively, “SNWL Maintenance”) are optional and only provided if purchased separately. If purchased, the Initial Maintenance Period for SNWL Maintenance begins on the date that SNWL Maintenance is initiated in Customer’s MySonicWall account (as such account may be renamed by Quest in its sole discretion).

Maintenance Period. For On-Premise Software, the first period for which Customer is entitled to receive Maintenance Services begins on the date of the initial delivery of the Software following an Order and ends twelve (12) months thereafter unless otherwise set forth below or in the applicable Signed Order or Governing Quotation (the “Initial Maintenance Period”). Following the Initial Maintenance Period, and subject to availability, Maintenance Services for On-Premise Software shall only be provided pursuant to a separate Order automatically renew for additional terms of twelve (12) months (each, a “Renewal Maintenance Period”)) at the prices stated on the Maintenance renewal Quotation unless the renewal has been cancelled by either party giving written notice, by email or otherwise, to the other at least sixty (60) days prior to the first day of the applicable Renewal Maintenance Period. Unless otherwise agreed in writing, Customer must purchase Maintenance Services for all copies of each licensed Product or none at all for that Product. Customer may not cancel Maintenance Services on a subset of licenses of a Product to reduce Maintenance fees. For purposes of this Agreement, the Initial Maintenance Period and each Renewal Maintenance Period shall be considered a “Maintenance Period.” For the avoidance of doubt, this Agreement shall apply to each Renewal Maintenance Period. Cancellation of Maintenance Services for perpetual Licenses for On-Premise Software will not terminate Customer’s rights to continue to use the On-Premise Software. Maintenance fees shall be due in advance of each Renewal Maintenance Period and shall be subject to the payment requirements set forth in this Agreement. The procedure for reinstating Maintenance Services for On-Premise Software after it has lapsed is posted at xxxxx://xxxxxxx.xxxxx.xxx/essentials/Reinstate-Maintenance- Services. Any payment of fees in excess of the amount of past fees for the lapsed period is prohibited. The rate of any past fees shall be at the current GSA Schedule ratexxxxx://xxxxxxx.xxxxx.xxx/essentials/Reinstate-Maintenance-Services. For SaaS Software, the Maintenance Period is equal to the duration of the applicable SaaS Term. For non-perpetual Licenses for On-Premises Software or for non-perpetual MSP Licenses, the Maintenance Period is equal to the duration of the License. Maintenance Services for the SNWL Software and SNWL Appliances (collectively, “SNWL Maintenance”) are optional and only provided if purchased separately. If purchased, the Initial Maintenance Period for SNWL Maintenance begins on the date that SNWL Maintenance is initiated in Customer’s MySonicWall account (as such account may be renamed by Quest in its sole discretion).

Maintenance Period. For Except as otherwise stated below, for On-Premise Software, the first period for which Customer is entitled to receive Maintenance Services begins on the date of the initial delivery of the Software sixty (60) days following an Order and ends twelve (12) months thereafter unless otherwise set forth below or in the applicable Signed Order or Governing Quotation (the “Initial Maintenance Period”). Maintenance Services will be allowed during the period from the Order date through the beginning of the first Maintenance Period. Following the Initial Maintenance Period, and subject to availability, Maintenance Services for On-Premise Software shall only be provided pursuant to a separate Order automatically renew for additional terms of twelve (12) months (each, a “Renewal Maintenance Period”), at the prices stated on the Provider’s maintenance renewal quotation unless the renewal has been cancelled by either party giving written notice, by email or otherwise, to the other at least sixty (60) days prior to the first day of the applicable Renewal Maintenance Period. For purposes of this Agreement, the Initial Maintenance Period and each Renewal Maintenance Period shall be considered a “Maintenance Period.” For the avoidance of doubt, this Agreement shall apply to each Renewal Maintenance Period. Cancellation of Maintenance Services for perpetual Licenses for On-Premise Software License will not terminate Customer’s rights to continue to use the On-Premise Software. Maintenance fees shall be due in advance of each Renewal Maintenance Period and shall be subject to the payment requirements set forth in this Agreement. The procedure for reinstating Maintenance Services for On-Premise Software after it has lapsed is posted at xxxxx://xxxxxxx.xxxxx.xxx/essentials/Reinstate-Maintenance- xxxxx://xxxxxxx.xxxxx.xxx/essentials/Reinstate- Maintenance-Services. Any payment of fees in excess of the amount of past fees for the lapsed period is prohibited. The rate of any past fees shall be at the current GSA Schedule rate. For SaaS Software, the Maintenance Period is equal to the duration of the applicable SaaS Term. For non-perpetual Licenses for On-Premises perpetual, On- Premise or MSP Software or for non-perpetual MSP Licenses, the Maintenance Period is equal to the duration of the License. Maintenance Services for 4. Governing Law and Venue Section - the SNWL Software and SNWL Appliances (collectively, phrase “SNWL Maintenancethe laws of Singapore” is replaced with “the laws of Japan”) are optional and only provided if purchased separately. If purchased, And the Initial Maintenance Period for SNWL Maintenance begins on phrase “exclusively in the date that SNWL Maintenance courts in the state or the country whose laws apply to this Agreement” is initiated replaced with “exclusively in Customer’s MySonicWall account (as such account may be renamed by Quest in its sole discretion)the Tokyo District Court”.

Maintenance Period. For On-Premise Software, the first period for which Customer is entitled to receive Maintenance Services begins on the date of the initial delivery of the Software following an Approved Order and ends twelve (12) months thereafter unless otherwise set forth below or in the applicable Order (the “Initial Maintenance Period”). Following the Initial Maintenance Period, and subject to availability, Maintenance Services for On-Premise Software shall only be provided pursuant to a separate Order automatically renew for additional terms of twelve (12) months (each, a “Renewal Maintenance Period”)) at the prices stated on the Maintenance renewal Quotation unless the renewal has been cancelled by either party giving written notice, by email or otherwise, to the other at least sixty (60) days prior to the first day of the applicable Renewal Maintenance Period. Unless otherwise agreed in writing, Customer must purchase Maintenance Services for all copies of each licensed Product or none at all for that Product. Customer may not cancel Maintenance Services on a subset of licenses of a Product to reduce Maintenance fees. For purposes of this Agreement, the Initial Maintenance Period and each Renewal Maintenance Period shall be considered a “Maintenance Period.” For the avoidance of doubt, this Agreement shall apply to each Renewal Maintenance Period. Cancellation of Maintenance Services for perpetual Licenses for On-Premise Software will not terminate Customer’s rights to continue to use the On-Premise Software. Maintenance fees shall be due in advance of each Renewal Maintenance Period and shall be subject to the payment requirements set forth in this Agreement. The procedure for reinstating Maintenance Services for On-Premise Software after it has lapsed is posted at xxxxx://xxxxxxx.xxxxx.xxx/essentials/Reinstate-Maintenance- Services. Any payment of fees in excess of the amount of past fees for the lapsed period is prohibited. The rate of any past fees shall be at the current GSA Schedule ratexxxxx://xxxxxxx.xxxxx.xxx/essentials/Reinstate-Maintenance-Services. For SaaS Software, the Maintenance Period is equal to the duration of the applicable SaaS Term. For non-perpetual Licenses for On-Premises Software or for non-perpetual MSP Licenses, the Maintenance Period is equal to the duration of the License. Maintenance Services for the SNWL Software and SNWL Appliances (collectively, “SNWL Maintenance”) are optional and only provided if purchased separately. If purchased, the Initial Maintenance Period for SNWL Maintenance begins on the date that SNWL Maintenance is initiated in Customer’s MySonicWall account (as such account may be renamed by Quest in its sole discretion).

Maintenance Period. For On-Premise Software, the first period for which Customer is entitled to receive Maintenance Services begins on the date of the initial delivery of the Software following an Order and ends twelve (12) months thereafter unless otherwise set forth below or in the applicable Order (the “Initial Maintenance Period”). Following the Initial Maintenance Period, and subject to availability, Maintenance Services shall only be provided pursuant to a separate Order (each, a “Renewal Maintenance Period”). For purposes of this Agreement, the Initial Maintenance Period and each Renewal Maintenance Period shall be considered a “Maintenance Period.” For the avoidance of doubt, this Agreement shall apply to each Renewal Maintenance Period. Cancellation of Maintenance Services for perpetual Licenses for On-Premise Software will not terminate Customer’s rights to continue to use the On-Premise Software. Maintenance fees shall be due in advance of each Renewal Maintenance Period and shall be subject to the payment requirements set forth in this Agreement. The procedure for reinstating Maintenance Services for On-Premise Software after it has lapsed is posted at xxxxx://xxxxxxx.xxxxx.xxx/essentials/Reinstate-Maintenance- xxxxx://xxxxxxx.Xxx Xxxxxxxx.xxx/xxxxxxxxxx/Xxxxxxxxx-Xxxxxxxxxxx- Services. Any payment of fees in excess of the amount of past fees for the lapsed period is prohibited. The rate of any past fees shall be at the current GSA Schedule rate. For SaaS Software, the Maintenance Period is equal to the duration of the applicable SaaS Term. For non-perpetual Licenses for On-Premises Software or for non-perpetual MSP Licenses, the Maintenance Period is equal to the duration of the License. Maintenance Services for the SNWL Software and SNWL Appliances (collectively, “SNWL Maintenance”) are optional and only provided if purchased separately. If purchased, the Initial Maintenance Period for SNWL Maintenance begins on the date that SNWL Maintenance is initiated in Customer’s MySonicWall account (as such account may be renamed by Quest One Identity in its sole discretion).