Maintenance Period. If Customer elects to purchase Maintenance with the Software, the Maintenance period shall commence upon the initial delivery of the Software and continue for a period of one year thereafter, unless otherwise stated in an Order Instrument. The Maintenance period may, at Customer’s option, be renewed pursuant to a subsequent Order Instrument and, upon Serena’s acceptance of the Order Instrument, shall be non-cancelable. Prior to such renewal, Serena may, upon ten (10) business days written notice, require Customer to provide a report on Customer’s use and deployment of the Software. Such report shall be certified by an officer of Customer and shall specify, with respect to the Software: (a) the type and amount of Licensed Capacity; (b) the version; and
Appears in 4 contracts
Samples: License and Support Agreement, License and Support Agreement, License and Support Agreement
Maintenance Period. If Customer elects to purchase Maintenance with the Software, the Maintenance period shall commence upon the initial delivery of the Software and continue for a period of one year thereafter, unless otherwise stated in an Order Instrument. The Maintenance period may, at Customer’s option, be renewed pursuant to a subsequent Order Instrument and, upon Serena’s acceptance of the Order Instrument, shall be non-cancelable. Prior to such renewal, Serena may, upon ten (10) business days written notice, require Customer to provide a report on Customer’s use and deployment of the Software. Such report shall be certified by an officer of Customer and shall specify, with respect to the Software: (a) the type and amount of Licensed Capacity; (b) the version; and:
Appears in 2 contracts
Samples: Master License and Suport Agreement, Master License and Suport Agreement