– MARKET PARTNER RETURNS. The following procedures apply to all returns by a Market Partner, whether the return is of products returned by a Customer pursuant to Section 7.2, a return of products by a Market Partner pursuant to Section 7.1, or a return of products and/or sales aids upon the cancellation of the Market Partner’s MONAT business pursuant to Section 7.3. a) All merchandise must be returned by the Market Partner who purchased it directly from MONAT. b) The return must be accompanied by the original invoice and a completed and signed Product Return Form. c) Proper shipping cartons and packing materials are to be used in packaging the products being returned for replacement, and the best and most economical means of shipping is suggested. All returns must be shipped to MONAT shipping pre-paid. MONAT does not accept shipping-collect packages. The risk of loss in shipping for returned product shall be on the Market Partner. If returned product is not received by the Company’s Distribution Centre, it is the responsibility of the Market Partner to trace the shipment. d) If a Market Partner is returning merchandise to MONAT that was returned to him or her by a personal Customer, the product must be received by MONAT within ten (10) days from the date on which the Customer returned the merchandise to the Market Partner. No refund or credit will be issued, or exchanged of the product will be made if the conditions of these rules are not met.
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Samples: Policies and Procedures, Policies and Procedures, Policies and Procedures
