Maximum Yearly Service Credit. In no event will the cumulative total of service credits issued to a customer during a Contract Year exceed 20% of such customer’s total MRCs for all Sites.
Maximum Yearly Service Credit. In no event will the combined cumulative total of Service Credits issued to a Customer during a Contract Year exceed 20% of such Customer’s total MRCs for all Port(s), Access and MNS charges invoiced during the Contract Year. APPENDIX A Table 1: CARRIER ETHERNET SERVICE REGIONS (for Network Performance Commitments) Region Countries Asia China, Hong Kong, India, Japan, Korea, Malaysia, Philippines, Singapore, Taiwan Europe Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Norway, Russia, , Sweden, Switzerland, The Netherlands, United Kingdom, Poland No.: Date: Latin America Argentina, Brazil, Chile, Colombia North America Canada, Continental United States, Mexico, South Pacific Australia, New Zealand Table 2: Country Service Class (for Availibility and MTTR Service Level Commitment) Service Class Countries A Australia, Austria, Belgium, Denmark, France, Germany, Hong Kong, Ireland, Italy Japan, Xxxxxxxxxxx.Xxx Zealand, Norway, Singapore, Sweden, Switzerland, United Kingdom, United States B Canada, Chile, Colombia, Finland, Iceland, Israel, Luxemburg, Macedonia, Portugal, Puerto Rico, Spain, Taiwan, Venezuela C Argentina, Bahamas, Bahrain, Belize, Bermuda, Bosnia Herzegovina, Brazil, Brunei Darussalam, Bulgaria, Central African Republic, China, Costa Rica, Croatia, Czech Republic, Dominican Republic, Ecuador, El Salvador, Estonia, Gibraltar, Greece, Guadeloupe, Guam, Guatemala, Honduras, Hungary, Jordan, Kyrgyzstan, Latvia, Lebanon, Lithuania, Hungary, Malta, Martinique, Mauritania (Islamic Rep. Of), Mexico, Moldova, Monaco, Mongolia, Netherland Antilles, Nicaragua, Oman, Panama, Paraguay, Peru, Poland, Romania, Russian FD, Saudi Arabia, Slovakia, Slovenia, South Africa, South Korea, Turkey, Ukraine, United Arab Emirates, Uruguay, Uzbekistan, Virgin Islands(US) D Egypt, India, Indonesia, Malaysia, Philippines, Thailand, Vietnam
Maximum Yearly Service Credit. In no event will the combined cumulative total of Service Credits issued to a customer during a Contract Year exceed 20% of such customer’s total MRCs for the SD WAN service invoiced during the Contract Year.
