Service Credits definition

Service Credits means the service credits payable to the Purchaser by the Service Provider in the event that the Service Levels are not met and identified as service credits in the Pricing Schedule.

Service Credits means any service credits specified in Annex 1 to Part A of Call Off Schedule 6 (Service Levels, Service Credits and Performance Monitoring) being payable by the Supplier to the Customer in respect of any failure by the Supplier to meet one or more Service Levels;

Service Credits means the service credits specified in Schedule 2-2 which shall be payable to the CUSTOMER by the CONTRACTOR in the event that the Service Levels are not met in respect of Ordered IT Products.

Examples of Service Credits in a sentence

• The County hereby purchases two Learning and Service Credits bundles of 100 credits at a price of $62,200 per bundle, for a total of 200 credits totaling $124,400.

• Customer acknowledges and accepts that payment of the Service Credits set forth above in Section 4.1 shall constitute Service Provider’s sole liability, and Customer’s sole recourse, for any Access Disruption or other disruption or error in the Services.

• The Parties intend that the Service Credits constitute compensation to Customer, and not a penalty.

• Service Provider shall, for each invoice period under the Agreement, issue to Customer, together with Service Provider’s invoice for such period, a written acknowledgment setting forth all Service Credits to which Customer has become entitled during that invoice period.

• The Parties acknowledge and agree that Customer’s harm caused by Service Provider’s delayed delivery of the Support Services would be impossible or very difficult to accurately estimate as of the Effective Date, and that the Service Credits are a reasonable estimate of the anticipated or actual harm that might arise from Service Provider’s breach of its obligations under this SLA.

More Definitions of Service Credits

Service Credits means the sums referred to in paragraph 4.2 of the Order Form as being payable by the Supplier in respect of any failure by the Supplier to meet one or more Service Levels;

Service Credits means the sums referred to in paragraph 5.3 of the Order Form as being payable by the Supplier in respect of any failure by the Supplier to meet one or more Service Levels;

Service Credits means the sums referred to in paragraph 13 (Service Levels) of the completed Part 1A/Part 2A Order Form (Relationship Agreement) as being payable by the Supplier in respect of any failure by the Supplier to meet one or more Service Levels;

Service Credits are credits given to customers if bookinglab fails to achieve the guaranteed Service Levels. The method of calculating Service Credits is set out below.

Service Credits means any service credits payable by the Contractor for failure to meet the Service Levels, as referenced in the Contract Letter and Schedule G (the Specification). "Service Levels" means the service levels to be met by the Services as referenced in the Contract Letter and set out in Schedule G (the Specification).

Service Credits means the sums attributable to a Service Failure as specified in the Specification

Service Credits means the sums payable by the Service Provider to the Client in the event the Service fails to meet the Service Availability Target, as specified in Appendix A;