Member Education and Related Enrollment Materials. a. The Contractor shall provide to EOHHS, for review and approval, any changes to the information specified below. For such changes, the Contractor shall make revisions or amendments to Enrollee materials and/or CSC training materials previously submitted to EOHHS and shall include such revised or amended materials in its submission to EOHHS in a manner that allows EOHHS to easily identify the Contractor’s revisions or amendments: 1) Changes, including additions and deletions, to the Contractor’s Provider Network from the Contractor’s most recently printed Provider directory (or directories), described in Section 2.7.E; 2) Changes in the Contractor’s Non-Medical Programs and Services offered to Enrollees, including but not limited to, fitness and educational programs in accordance with Section 2.6.A.9. and 10; 3) Changes in the Contractor’s procedures and policies which affect the process by which Enrollees receive care; 4) Changes in the Contractor’s orientation and educational materials in compliance with Section 2.4.F; 5) Changes requested in EOHHS’s enrollment materials as a result of the changes described in paragraphs a.-d. above; and 6) Any other significant change that impacts Enrollees. b. The Contractor shall provide EOHHS with additional updates and materials that, at its discretion, EOHHS may reasonably request for purposes of providing information to assist Members in selecting a health plan, or to assist EOHHS in assigning a Member who does not make a selection.
Appears in 3 contracts
Samples: Accountable Care Partnership Plan Contract, Contract, Masshealth Managed Care Organization Contract
Member Education and Related Enrollment Materials. a. The Contractor shall provide to EOHHS, for review and approval, any changes to the information specified below. For such changes, the Contractor shall make revisions or amendments to Enrollee materials and/or CSC training materials previously submitted to EOHHS and shall include such revised or amended materials in its submission to EOHHS in a manner that allows EOHHS to easily identify the Contractor’s revisions or amendments:
1) Changes, including additions and deletions, to the Contractor’s Provider Network from the Contractor’s most recently printed Provider directory (or directories), described in Section 2.7.E;
2) Changes in the Contractor’s Non-Medical Programs and Services offered to Enrollees, including but not limited to, fitness and educational programs in accordance with Section 2.6.A.9. 2.6.A.9 and 10;
3) Changes in the Contractor’s procedures and policies which affect the process by which Enrollees receive care;
4) Changes in the Contractor’s orientation and educational materials in compliance with Section 2.4.F;
5) Changes requested in EOHHS’s enrollment materials as a result of the changes described in paragraphs a.-d. above; and
6) Any other significant change that impacts Enrollees.
b. The Contractor shall provide EOHHS with additional updates and materials that, at its discretion, EOHHS may reasonably request for purposes of providing information to assist Members in selecting a health plan, or to assist EOHHS in assigning a Member who does not make a selection.
Appears in 3 contracts
Samples: Masshealth Managed Care Organization Contract, Managed Care Organization Contract, Managed Care Organization Contract
Member Education and Related Enrollment Materials. a. The Contractor shall provide to EOHHS, for review and approval, any changes to the information specified below. For such changes, the Contractor shall make revisions or amendments to Enrollee materials and/or CSC training materials previously submitted to EOHHS and shall include such revised or amended materials in its submission to EOHHS in a manner that allows EOHHS to easily identify the Contractor’s revisions or amendments:
1) Changes, including additions and deletions, to the Contractor’s Provider Network from the Contractor’s most recently printed Provider directory (or directories), described in Section 2.7.E;
2) Changes in the Contractor’s Non-Medical Programs and Services offered to Enrollees, including but not limited to, fitness and educational programs in accordance with Section 2.6.A.9. 2.6.A.9 and 10;
3) Changes in the Contractor’s procedures and policies which affect the process by which Enrollees receive care;
4) Changes in the Contractor’s orientation and educational materials in compliance with Section 2.4.F;
5) Changes requested in EOHHS’s enrollment materials as a result of the changes described in paragraphs a.-d. a-d above; and
6) Any other significant change that impacts Enrollees.
b. The Contractor shall provide EOHHS with additional updates and materials that, at its discretion, EOHHS may reasonably request for purposes of providing information to assist Members in selecting a health plan, or to assist EOHHS in assigning a Member who does not make a selection.
Appears in 2 contracts
Samples: Accountable Care Partnership Plan Contract, Accountable Care Partnership Plan Contract
Member Education and Related Enrollment Materials. a. The Contractor shall provide to EOHHS, for review and approval, any changes to the information specified below. For such changes, the Contractor shall make revisions or amendments to Enrollee materials and/or CSC training materials previously submitted to EOHHS and shall include such revised or amended materials in its submission to EOHHS in a manner that allows EOHHS to easily identify the Contractor’s revisions or amendments:
1) Changes, including additions and deletions, to the Contractor’s Provider Network from the Contractor’s most recently printed Provider directory (or directories), described in Section 2.7.E;
2) Changes in the Contractor’s Non-Medical Programs and Services offered to Enrollees, including but not limited to, fitness and educational programs in accordance with Section 2.6.A.9. 2.6.A.9 and 10;
3) Changes in the Contractor’s procedures and policies which affect the process by which Enrollees receive care;the
4) Changes in the Contractor’s orientation and educational materials in compliance with Section 2.4.F;in
5) Changes requested in EOHHS’s enrollment materials as a result of the changes described in paragraphs a.-d. a-d above; and
6) Any other significant change that impacts Enrollees.
b. The Contractor shall provide EOHHS with additional updates and materials that, at its discretion, EOHHS may reasonably request for purposes of providing information to assist Members in selecting a health plan, or to assist EOHHS in assigning a Member who does not make a selection.
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