Member Services Staffing. (5 pages, plus 1 additional page per additional MCO Program bid if the Respondent’s response differs by MCO Program; excluding organizational chart(s)) The MCO must maintain a Member Services Department to assist Members and Members’ representatives in obtaining Covered Services as described in Section 8.1.5.
Appears in 14 contracts
Samples: Centene Corp, Centene Corp, Centene Corp
