Monitoring and Review. The Contractor shall establish a team which will create internal administrative mechanisms to manage the delivery of the Project and compliance with the Agreement. The Contractor will report to NICE (as defined within ANNEX 4) on the progress of the Project and the identification and management of risks (financial or otherwise) arising from or relating to the Project (including any sub-contracting arrangements). The Contractor shall attend formal, minuted review meetings (each such meeting being a "Review"), as required by the Authorised Officer, to discuss NICE's levels of satisfaction in respect of the Project provided under the Agreement, compliance with the Agreement (including for the avoidance of doubt the Annexes) and to agree any necessary action to address areas of dissatisfaction. Unless NICE indicates to the contrary, these Review meetings shall be chaired by NICE. The Contractor will not obstruct or withhold its agreement to any such necessary action and will take all agreed actions or steps within the timescales reasonably specified by NICE or, if no timescales are specified, within a reasonable time. Such Reviews shall take place at least quarterly (or more frequently if NICE requires). The Review shall take place at a venue to be agreed between NICE and the Contractor but the Parties acknowledge that such venue will alternate between venues convenient for NICE and venues convenient for the Contractor. The Parties will agree a standing agenda for such Reviews. NICE shall monitor the provision of the Project at its discretion. To assist in this, the Contractor shall prepare a report showing the Milestones and detailing when previous Milestones have been achieved and the Contractor’s progress towards the achievement of the remaining Milestones (the “Progress Report” as given in annex 4). The Progress Report will be updated and presented 10 working days prior to each quarterly Review meeting. The progress report shall follow the forms as set out in ANNEX 4 but in summary it shall include: a detailed report on the progress of the Review Project; a summary of the issues discussed review meetings and any related actions taken by the Contractor; the Contractor’s adherence to the timetable (if any) as set out in the Specification (or the Milestones); the finances of the Contractor in relation to the Project for the period covered by the report; the risk register (which must be maintained by the Contractor) detailing all risks identified by the Management Team and details of how these were, or are to be, handled; and a summary of any actions and decisions taken by the Contractor in relation to the Project which were not contemplated in the preparation of the Milestones. Details against all Key performance indicators Staff changes Work undertaken in last quarter Work to be undertaken in forthcoming quarter Project plans Continuous improvements made Man hours/resources and skills The Contractor acknowledges that the submission and acceptance of such reports shall not prejudice any other rights or remedies of NICE under the Agreement. Additional ad-hoc reports may from time to time be required by NICE, the production time for these will be agreed with the Contractor as they occur. The Contractor shall provide information in a format, medium and at times specified by NICE, relating to the performance of the Project as NICE may reasonably require.
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Monitoring and Review. The Contractor shall establish a team which Local Authority will create internal administrative mechanisms keep proper records in relation to manage the delivery of the Project and compliance Scheme in accordance with the arrangements referred to in this Agreement. The Contractor Local Authority will allow the CCG and/or its representatives to inspect all such records and will supply copies on request. The Local Authority will acknowledge such a request from the CCG within five (5) days of receiving the request and will allow the CCG to inspect all such records and/or shall provide copies within ten (10) days of receiving the request from the CCG. The Local Authority shall prepare monthly reports evidencing how its use of the Grant is achieving the objectives set out in clause 2 and its performance against the Service Specifications, including but not limited to reporting against each patient specified in clause 5.5 above. The Local Authority shall forward a copy of the report to NICE the CCG monthly from the Commencement Date. The Local Authority will prepare and submit to the CCG an annual schedule of outcomes against the objectives set out in Clause 2 for each Service area by each provider. The annual schedule shall be sent to the CCG within twenty eight (as defined within ANNEX 428) on the progress days of the Project and anniversary of the identification and management of risks (financial or otherwise) arising from or relating to the Project (including any sub-contracting arrangements)Commencement Date. The Contractor shall attend formal, minuted review Parties agree to hold meetings (each such meeting being a "Review"), as required by the Authorised Officer, to discuss NICE's levels of satisfaction matters arising in respect of the Project provided under the Agreement, compliance connection with the Agreement (including for the avoidance of doubt the Annexes) Grant and to agree any necessary action to address areas of dissatisfaction. Unless NICE indicates to the contrary, these Review such meetings shall be chaired by NICEconvened at the reasonable written request of either Party at a time and place to be agreed. The Contractor will not obstruct or withhold Local Authority shall complete and submit the Annual Voucher to its agreement external auditor by no later than 30th September following the end of the financial year in which the Grant is paid and arrange for these to any such necessary action be authenticated and will take all agreed actions or steps within certified by the timescales reasonably specified by NICE or, if no timescales are specified, within a reasonable time. Such Reviews shall take place at least quarterly director of finance (or more frequently if NICE requires). The Review shall take place at a venue responsible officer) of the Local Authority and submitted to be agreed between NICE and the Contractor but the Parties acknowledge CCG by no later than 31st December in that such venue will alternate between venues convenient for NICE and venues convenient for the Contractoryear. The Parties will agree a standing agenda for such Reviews. NICE shall monitor to hold an annual review to discuss the provision Local Authority’s performance of the Project at its discretion. To assist in this, the Contractor shall prepare a report showing the Milestones and detailing when previous Milestones have been achieved Services and the Contractor’s progress towards the achievement of the remaining Milestones (the “Progress Report” as given in annex 4). The Progress Report will be updated and presented 10 working days prior to each quarterly Review meeting. The progress report shall follow the forms as set out in ANNEX 4 but in summary it shall include: a detailed report on the progress of the Review Project; a summary of the issues discussed review meetings and any related actions taken by the Contractor; the Contractor’s adherence to the timetable (if any) as outcomes set out in the Specification (or Service Specifications and the Milestones); Local Authority shall provide such information as the finances CCG may reasonably require in connection with the review. As part of the Contractor annual review, the CCG will assess and analyse: whether or not the Grant money continues to meet the needs set out in relation Clause 2 above; whether or not the amount of Grant money set out in Clause 5 above is set at the appropriate level and/or whether or not any changes are required to the Project for the period covered Service Specifications. Adherence to this Agreement will be monitored and reviewed by the report; the risk register (which must Transforming Care Partnership and this Agreement will be maintained formally evaluated every 6 months and any proposed changes agreed by the Contractor) detailing all risks identified by the Management Team and details of how these were, or are to be, handled; and a summary of any actions and decisions taken by the Contractor in relation to the Project which were not contemplated in the preparation of the MilestonesTransforming Care Partnership. Details against all Key performance indicators Staff changes Work undertaken in last quarter Work to be undertaken in forthcoming quarter Project plans Continuous improvements made Man hours/resources and skills The Contractor acknowledges that the submission and acceptance of such reports shall not prejudice any other rights or remedies of NICE under the Agreement. Additional ad-hoc reports may from time to time be required by NICE, the production time for these will be agreed with the Contractor as they occur. The Contractor shall provide information in a format, medium and at times specified by NICE, relating to the performance of the Project as NICE may reasonably require.Partner Authorised official Address Email CCG Local Authority
Appears in 1 contract
Samples: Funding Transfer Agreement
Monitoring and Review. 8.1 The Contractor Council and the BID Company shall establish a team set up the Services Review Panel within 28 (twenty- eight) days from the date of this Agreement the purpose of which will create internal administrative mechanisms to manage shall be to:
(a) review and monitor the delivery carrying out of the Project and compliance with Standard Services
(b) make any recommendations required pursuant to clause 5 to the Agreement. The Contractor will report to NICE (as defined within ANNEX 4) on the progress of the Project Council and the identification BID Company
(c) where appropriate, review and management of risks (financial or otherwise) arising from or relating to the Project (including any sub-contracting arrangements). The Contractor shall attend formal, minuted review meetings (each such meeting being a "Review"), as required by the Authorised Officer, to discuss NICE's levels of satisfaction in respect of the Project provided under the Agreement, compliance with the Agreement (including for the avoidance of doubt the Annexes) and to agree any necessary action to address areas of dissatisfaction. Unless NICE indicates to the contrary, these Review meetings shall be chaired by NICE. The Contractor will not obstruct or withhold its agreement to any such necessary action and will take all agreed actions or steps within the timescales reasonably specified by NICE or, if no timescales are specified, within a reasonable time. Such Reviews shall take place at least quarterly (or more frequently if NICE requires). The Review shall take place at a venue to be agreed between NICE and the Contractor but the Parties acknowledge that such venue will alternate between venues convenient for NICE and venues convenient for the Contractor. The Parties will agree a standing agenda for such Reviews. NICE shall monitor the provision of the Project at its discretion. To assist in this, Complementary Services and make such recommendations to the Contractor shall prepare a report showing BID Company as are appropriate;
(d) review any Performance Notices served by the Milestones BID Company and detailing when previous Milestones have been achieved and steps which should be taken to secure the Contractor’s progress towards the achievement proper carrying out of the remaining Milestones Standard Services and to make recommendations to the Council including recommendations for an improvement in performance in the carrying out of the Standard Services and recommendations for the carrying out of the Standard Services in a manner that facilitates the carrying out of Complementary Services, and to identify the need for any alteration to the Standard Services. (point 19 – outstanding point for discussion) (e) unless otherwise impracticable the “Progress Report” Council to adopt such recommendations by the Services Review Panel, provided that none of the recommendations would prejudice or affect the rights discretions powers duties and obligations of the Council under all statute byelaws statutory instruments orders and regulations in the exercise of its functions as given in annex 4). The Progress Report a local authority.
8.2 Within 28 (twenty-eight) days from the date of this Agreement the parties shall agree the dates when there will be updated meetings of the Services Review Panel and presented 10 working there shall be at least two such meetings in each Financial Year (throughout the duration of the BID Term) and on all other occasions further meetings of the Services Review Panel shall be arranged by the service of written notice by either party on the other, such notice to be provided no less than 28 (twenty-eight) days prior to each quarterly the date of the proposed meeting (or less if otherwise agreed or in cases of emergency) and provided further that such meetings can be dispensed with altogether upon the written agreement of the parties.
8.3 The Services Review meetingPanel will identify the need for any improvement or alteration to the Standard Services. The progress report shall follow Council will in any case formally respond to recommendations from the forms as set out Service Review Panel within the standard response times, giving reasons for any decision not to implement recommendations in ANNEX 4 but part or in summary it shall include: a detailed report on the progress of the Review Project; a summary of the issues discussed review meetings and any related actions taken by the Contractor; the Contractor’s adherence to the timetable (if any) as set out in the Specification (or the Milestones); the finances of the Contractor in relation to the Project for the period covered by the report; the risk register (which must be maintained by the Contractor) detailing all risks identified by the Management Team and details of how these were, or are to be, handled; and a summary of any actions and decisions taken by the Contractor in relation to the Project which were not contemplated in the preparation of the Milestones. Details against all Key performance indicators Staff changes Work undertaken in last quarter Work to be undertaken in forthcoming quarter Project plans Continuous improvements made Man hours/resources and skills The Contractor acknowledges that the submission and acceptance of such reports shall not prejudice any other rights or remedies of NICE under the Agreement. Additional ad-hoc reports may from time to time be required by NICE, the production time for these will be agreed with the Contractor as they occur. The Contractor shall provide information in a format, medium and at times specified by NICE, relating to the performance of the Project as NICE may reasonably requirefull.
Appears in 1 contract
Samples: Operating Agreement
Monitoring and Review. 8.1 The Contractor Council and the BID Company shall establish a team set up the Services Review Panel within 28 (twentyeight) days from the date of this Agreement the purpose of which will create internal administrative mechanisms to manage shall be to:
(a) review and monitor the delivery carrying out of the Project and compliance with Standard Services
(b) make any reasonable recommendations required pursuant to clause 5 to the Agreement. The Contractor will report to NICE (as defined within ANNEX 4) on the progress of the Project Council and the identification BID Company
(c) where appropriate, review and management of risks (financial or otherwise) arising from or relating to the Project (including any sub-contracting arrangements). The Contractor shall attend formal, minuted review meetings (each such meeting being a "Review"), as required by the Authorised Officer, to discuss NICE's levels of satisfaction in respect of the Project provided under the Agreement, compliance with the Agreement (including for the avoidance of doubt the Annexes) and to agree any necessary action to address areas of dissatisfaction. Unless NICE indicates to the contrary, these Review meetings shall be chaired by NICE. The Contractor will not obstruct or withhold its agreement to any such necessary action and will take all agreed actions or steps within the timescales reasonably specified by NICE or, if no timescales are specified, within a reasonable time. Such Reviews shall take place at least quarterly (or more frequently if NICE requires). The Review shall take place at a venue to be agreed between NICE and the Contractor but the Parties acknowledge that such venue will alternate between venues convenient for NICE and venues convenient for the Contractor. The Parties will agree a standing agenda for such Reviews. NICE shall monitor the provision of the Project at Complementary Services and make such reasonable recommendations to the BID Company as are appropriate;
(d) review any Performance Notices served by the BID Company and steps which should be taken to secure the proper carrying out of the Standard Services and to make reasonable recommendations to the Council including recommendations for an improvement in performance in the carrying out of the Standard Services and recommendations for the carrying out of the Standard Services in a manner that facilitates the carrying out of Complementary Services, and to identify the need for any alteration to the Standard Services. (point 19 – outstanding point for discussion) and unless otherwise impracticable the Council shall adopt any recommendations by the Services Review Panel under sub-clauses b, c and d above, provided that none of the recommendations would prejudice or affect the rights discretions powers duties and obligations of the Council under all statutes, byelaws statutory instruments, orders and regulations in the exercise of its discretion. To assist functions as a local authority and provided it is in this, the Contractor shall prepare a report showing Council’s opinion otherwise reasonable to do so.
8.2 There will be meetings of the Milestones and detailing when previous Milestones have been achieved Services Review Panel (including the [Chief Executive Officer of the BID Company and the Contractor’s progress towards the achievement Chief Operating Officer of the remaining Milestones Council]) every three months of the BID Term the first meeting to take place on a date agreed on or around the first day of July 2017 and the parties shall keep detailed minutes of such meetings. Further meetings of the Services Review Panel may be arranged as may reasonably be required by the service of written notice by either party on the other, such notice to be provided no less than 28 (the “Progress Report” as given in annex 4). The Progress Report will be updated and presented 10 working twentyeight) days prior to each quarterly the date of the proposed meeting (or less if otherwise agreed or in cases of emergency) and provided further that the meetings referred to in this clause 28 can be dispensed with altogether upon the written agreement of the parties.
8.3 The Services Review meetingPanel will identify the need for any improvement or alteration to the Standard Services. The progress report shall follow Council will in any case formally respond to recommendations from the forms as set out Service Review Panel within the standard response times, giving reasons for any decision not to implement recommendations in ANNEX 4 but part or in summary it shall include: a detailed report on the progress of the Review Project; a summary of the issues discussed review meetings and any related actions taken by the Contractor; the Contractor’s adherence to the timetable (if any) as set out in the Specification (or the Milestones); the finances of the Contractor in relation to the Project for the period covered by the report; the risk register (which must be maintained by the Contractor) detailing all risks identified by the Management Team and details of how these were, or are to be, handled; and a summary of any actions and decisions taken by the Contractor in relation to the Project which were not contemplated in the preparation of the Milestones. Details against all Key performance indicators Staff changes Work undertaken in last quarter Work to be undertaken in forthcoming quarter Project plans Continuous improvements made Man hours/resources and skills The Contractor acknowledges that the submission and acceptance of such reports shall not prejudice any other rights or remedies of NICE under the Agreement. Additional ad-hoc reports may from time to time be required by NICE, the production time for these will be agreed with the Contractor as they occur. The Contractor shall provide information in a format, medium and at times specified by NICE, relating to the performance of the Project as NICE may reasonably requirefull.
Appears in 1 contract
Samples: Operating Agreement
Monitoring and Review. 8.1 The Contractor Council and the BID Company shall establish a team set up the Services Review Panel within 28 (twenty- eight) days from the date of this Agreement the purpose of which will create internal administrative mechanisms to manage shall be to:
(a) review and monitor the delivery carrying out of the Project and compliance with Standard Services
(b) make any reasonable recommendations required pursuant to clause 5 to the Agreement. The Contractor will report to NICE (as defined within ANNEX 4) on the progress of the Project Council and the identification BID Company
(c) where appropriate, review and management of risks (financial or otherwise) arising from or relating to the Project (including any sub-contracting arrangements). The Contractor shall attend formal, minuted review meetings (each such meeting being a "Review"), as required by the Authorised Officer, to discuss NICE's levels of satisfaction in respect of the Project provided under the Agreement, compliance with the Agreement (including for the avoidance of doubt the Annexes) and to agree any necessary action to address areas of dissatisfaction. Unless NICE indicates to the contrary, these Review meetings shall be chaired by NICE. The Contractor will not obstruct or withhold its agreement to any such necessary action and will take all agreed actions or steps within the timescales reasonably specified by NICE or, if no timescales are specified, within a reasonable time. Such Reviews shall take place at least quarterly (or more frequently if NICE requires). The Review shall take place at a venue to be agreed between NICE and the Contractor but the Parties acknowledge that such venue will alternate between venues convenient for NICE and venues convenient for the Contractor. The Parties will agree a standing agenda for such Reviews. NICE shall monitor the provision of the Project at Complementary Services and make such reasonable recommendations to the BID Company as are appropriate;
(d) review any Performance Notices served by the BID Company and steps which should be taken to secure the proper carrying out of the Standard Services and to make reasonable recommendations to the Council including recommendations for an improvement in performance in the carrying out of the Standard Services and recommendations for the carrying out of the Standard Services in a manner that facilitates the carrying out of Complementary Services, and to identify the need for any alteration to the Standard Services. (point 19 – outstanding point for discussion) and unless otherwise impracticable the Council shall adopt any recommendations by the Services Review Panel under sub-clauses b, c and d above, provided that none of the recommendations would prejudice or affect the rights discretions powers duties and obligations of the Council under all statutes, byelaws statutory instruments, orders and regulations in the exercise of its discretion. To assist functions as a local authority and provided it is in this, the Contractor shall prepare a report showing Council’s opinion otherwise reasonable to do so.
8.2 There will be meetings of the Milestones and detailing when previous Milestones have been achieved Services Review Panel (including the [Chief Executive Officer of the BID Company and the Contractor’s progress towards the achievement Chief Operating Officer of the remaining Milestones Council]) every three months of the BID Term the first meeting to take place on a date agreed on or around the first day of July 2017 and the parties shall keep detailed minutes of such meetings. Further meetings of the Services Review Panel may be arranged as may reasonably be required by the service of written notice by either party on the other, such notice to be provided no less than 28 (the “Progress Report” as given in annex 4). The Progress Report will be updated and presented 10 working twenty- eight) days prior to each quarterly the date of the proposed meeting (or less if otherwise agreed or in cases of emergency) and provided further that the meetings referred to in this clause 28 can be dispensed with altogether upon the written agreement of the parties.
8.3 The Services Review meetingPanel will identify the need for any improvement or alteration to the Standard Services. The progress report shall follow Council will in any case formally respond to recommendations from the forms Service Review Panel within the standard response times, giving reasons for any decision not to implement recommendations in part or in full. 9 Joint Obligations 9.1 Both the Council and the BID Company agree:
(a) for the purposes only of monitoring the Standard Services and the Complementary Services to review and take account of any representations or recommendations made to them by the Services Review Panel and take such action as set may be appropriate; (b) to agree appropriate Protocols as may be required in order to assist the carrying out in ANNEX 4 but in summary it shall include: a detailed report on the progress or provision of the Review ProjectStandard Services (and thereafter to review them annually); a summary (c) to operate the Standard Services in accordance with such agreed Protocols. 10 Termination 10.1 The Council may terminate this Agreement: (a) in the same circumstances in which it may terminate the BID Arrangements under Regulation 18 of the issues discussed review meetings and any related actions taken by the ContractorRegulations; the Contractor’s adherence to the timetable (if anyb) as set out in the Specification event that the BID Company commits a serious and/or irremediable breach of this Agreement; or (or the Milestones); the finances of the Contractor in relation to the Project for the period covered by the report; the risk register (which must be maintained by the Contractorc) detailing all risks identified by the Management Team and details of how these were, or are to be, handled; and a summary of any actions and decisions taken by the Contractor in relation to the Project which were not contemplated in the preparation of the Milestones. Details against all Key performance indicators Staff changes Work undertaken in last quarter Work to be undertaken in forthcoming quarter Project plans Continuous improvements made Man hours/resources and skills The Contractor acknowledges event that the submission and acceptance of such reports shall not prejudice any other rights or remedies of NICE under Council terminates the Operating Agreement. Additional ad-hoc reports may from time to time be required by NICE, the production time for these will be agreed with the Contractor as they occur. The Contractor shall provide information in a format, medium and at times specified by NICE, relating to the performance of the Project as NICE may reasonably require.11
Appears in 1 contract
Samples: Baseline Agreement for the Provision of Standard Services
Monitoring and Review. The Contractor shall establish a team which will create internal administrative mechanisms to manage the delivery of the Project and compliance with the Agreement. The Contractor will report to NICE (as defined within ANNEX 4) on the progress of the Project and the identification and management of risks (financial or otherwise) arising from or relating to the Project (including any sub-contracting arrangements). The Contractor shall attend formal, minuted review joint protect meetings (each such meeting being a "Review" joint protect "), as required by the Authorised Officer, to discuss NICE's levels of satisfaction in respect of the Project provided under the Agreement, compliance with the Agreement (including for the avoidance of doubt the Annexes) and to agree any necessary action to address areas of dissatisfaction. Unless NICE indicates to the contrary, these Review joint protect meetings shall be chaired by NICE. The Contractor will not obstruct or withhold its agreement to any such necessary action and will take all agreed actions or steps within the timescales reasonably specified by NICE or, if no timescales are specified, within a reasonable time. Such Reviews joint protect shall take place at least quarterly approximately every 2-4 weeks (or more frequently if NICE requires). The Review joint protect shall take place at a venue to be agreed between NICE and the Contractor but the Parties acknowledge that such venue will alternate between venues convenient for NICE and venues convenient for the ContractorNICE’s Offices. The Parties will agree a standing agenda for such Reviews. NICE shall monitor the provision of the Project at its discretion. To assist in this, the Contractor shall prepare a report showing the Milestones and detailing when previous Milestones have been achieved and the Contractor’s progress towards the achievement of the remaining Milestones (the “Progress Report” as given in annex 4). The Progress Report will be updated and presented 10 working days prior to each quarterly Review meeting. The progress report shall follow the forms as set out in ANNEX 4 but in summary it shall includeinclude as a minimum: all dependencies on NICE and other parties in order to deliver to each project plan significant milestones and associated products, activities, dates and named leads and also a detailed report on resource profile identifying how and when resources will be deployed over the progress lifecycle of the Review Project; project identification and assessment of risk and management of risk a summary description of each of the issues discussed review meetings key products, assurance points and any related actions taken by milestones within the Contractor; plan the Contractor’s adherence quality assurance processes required to verify the timetable (if any) as set out in the Specification (or the Milestones); the finances integrity of the Contractor in relation outcome of each task a plan for evaluation and feedback post publication any activities required to the Project for the period covered by the report; the risk register (which must be maintained by the Contractor) detailing all risks identified by the Management Team and finalise any details of how these were, or are to be, handled; and a summary of any actions and decisions taken by the Contractor in relation to the Project which were not contemplated in the preparation plan through further iterations of the Milestonesplan. Details against all Key performance indicators Staff changes Work undertaken in last quarter Work to be undertaken in forthcoming quarter Project plans Continuous improvements made Man hours/resources and skills The Contractor acknowledges that the submission and acceptance of such reports shall not prejudice any other rights or remedies of NICE under the Agreement. Additional ad-hoc reports may from time to time be required by NICE, the production time for these will be agreed with the Contractor as they occur. The Contractor shall provide information in a format, medium and at times specified by NICE, relating to the performance of the Project as NICE may reasonably require.
Appears in 1 contract
Samples: Agreement for the Supply of Services
Monitoring and Review. 8.1 The Contractor Council and the BID Company shall establish a team set up the Services Review Panel within 28 (twenty-eight) days from the date of this Agreement the purpose of which will create internal administrative mechanisms to manage shall be to:
(a) review and monitor the delivery carrying out of the Project and compliance with Standard Services
(b) make any recommendations required pursuant to clause 5 to the Agreement. The Contractor will report to NICE (as defined within ANNEX 4) on the progress of the Project Council and the identification BID Company
(c) where appropriate, review and management of risks (financial or otherwise) arising from or relating to the Project (including any sub-contracting arrangements). The Contractor shall attend formal, minuted review meetings (each such meeting being a "Review"), as required by the Authorised Officer, to discuss NICE's levels of satisfaction in respect of the Project provided under the Agreement, compliance with the Agreement (including for the avoidance of doubt the Annexes) and to agree any necessary action to address areas of dissatisfaction. Unless NICE indicates to the contrary, these Review meetings shall be chaired by NICE. The Contractor will not obstruct or withhold its agreement to any such necessary action and will take all agreed actions or steps within the timescales reasonably specified by NICE or, if no timescales are specified, within a reasonable time. Such Reviews shall take place at least quarterly (or more frequently if NICE requires). The Review shall take place at a venue to be agreed between NICE and the Contractor but the Parties acknowledge that such venue will alternate between venues convenient for NICE and venues convenient for the Contractor. The Parties will agree a standing agenda for such Reviews. NICE shall monitor the provision of the Project at its discretion. To assist in this, Complementary Services and make such recommendations to the Contractor shall prepare a report showing BID Company as are appropriate;
(d) review any Performance Notices served by the Milestones BID Company and detailing when previous Milestones have been achieved and steps which should be taken to secure the Contractor’s progress towards the achievement proper carrying out of the remaining Milestones Standard Services and to make recommendations to the Council including recommendations for an improvement in performance in the carrying out of the Standard Services and recommendations for the carrying out of the Standard Services in a manner that facilitates the carrying out of Complementary Services
8.2 Within 28 (twenty-eight) days from the “Progress Report” as given in annex 4). The Progress Report date of this Agreement the parties shall agree the dates when there will be updated meetings of the Services Review Panel and presented 10 working there shall be at least two such meetings in each Financial Year (throughout the duration of the BID Term) and on all other occasions further meetings of the Services Review Panel shall be arranged by the service of written notice by either party on the other, such notice to be provided no less than 28 (twenty-eight) days prior to each quarterly the date of the proposed meeting (or less if otherwise agreed or in cases of emergency) and provided further that such meetings can be dispensed with altogether upon the written agreement of the parties.
8.3 The Services Review meetingPanel will identify the need for any improvement or alteration to the Standard Services. The progress report shall follow Council will in any case formally respond to recommendations from the forms Service Review Panel within the standard response times, giving reasons for any decision not to implement recommendations in part or in full. 9 Joint Obligations
9.1 Both the Council and the BID Company agree:
(a) for the purposes only of monitoring the Standard Services and the Complementary Services to review and take account of any representations or recommendations made to them by the Services Review Panel and take such action as set may be appropriate; (b) to agree appropriate Protocols as may be required in order to assist the carrying out in ANNEX 4 but in summary it shall include: a detailed report on the progress or provision of the Review ProjectStandard Services (and thereafter to review them annually); a summary (c) to operate the Standard Services in accordance with such agreed Protocols. 10 Termination 10.1 The Council may terminate this Agreement: (a) in the same circumstances in which it may terminate the BID Arrangements under Regulation 18 of the issues discussed review meetings and any related actions taken by the ContractorRegulations; the Contractor’s adherence to the timetable (if anyb) as set out in the Specification event that the BID Company commits a serious and irremediable breach of this Agreement; or (or the Milestones); the finances of the Contractor in relation to the Project for the period covered by the report; the risk register (which must be maintained by the Contractorc) detailing all risks identified by the Management Team and details of how these were, or are to be, handled; and a summary of any actions and decisions taken by the Contractor in relation to the Project which were not contemplated in the preparation of the Milestones. Details against all Key performance indicators Staff changes Work undertaken in last quarter Work to be undertaken in forthcoming quarter Project plans Continuous improvements made Man hours/resources and skills The Contractor acknowledges event that the submission and acceptance of such reports shall not prejudice any other rights or remedies of NICE under Council terminates the Operating Agreement. Additional ad-hoc reports may from time to time be required by NICE, the production time for these will be agreed with the Contractor as they occur. The Contractor shall provide information in a format, medium and at times specified by NICE, relating to the performance of the Project as NICE may reasonably require.11
Appears in 1 contract
Samples: Baseline Agreement for the Provision of Standard Services
Monitoring and Review. 8.1 The Contractor Council and the BID Company shall establish a team set up the Services Review Panel within 28 (twenty- eight) days from the date of this Agreement the purpose of which will create internal administrative mechanisms to manage shall be to:
(a) review and monitor the delivery carrying out of the Project and compliance with Standard Services
(b) make any recommendations required pursuant to clause 5 to the Agreement. The Contractor will report to NICE (as defined within ANNEX 4) on the progress of the Project Council and the identification BID Company
(c) where appropriate, review and management of risks (financial or otherwise) arising from or relating to the Project (including any sub-contracting arrangements). The Contractor shall attend formal, minuted review meetings (each such meeting being a "Review"), as required by the Authorised Officer, to discuss NICE's levels of satisfaction in respect of the Project provided under the Agreement, compliance with the Agreement (including for the avoidance of doubt the Annexes) and to agree any necessary action to address areas of dissatisfaction. Unless NICE indicates to the contrary, these Review meetings shall be chaired by NICE. The Contractor will not obstruct or withhold its agreement to any such necessary action and will take all agreed actions or steps within the timescales reasonably specified by NICE or, if no timescales are specified, within a reasonable time. Such Reviews shall take place at least quarterly (or more frequently if NICE requires). The Review shall take place at a venue to be agreed between NICE and the Contractor but the Parties acknowledge that such venue will alternate between venues convenient for NICE and venues convenient for the Contractor. The Parties will agree a standing agenda for such Reviews. NICE shall monitor the provision of the Project at its discretion. To assist in this, Complementary Services and make such recommendations to the Contractor shall prepare a report showing BID Company as are appropriate;
(d) review any Performance Notices served by the Milestones BID Company and detailing when previous Milestones have been achieved and steps which should be taken to secure the Contractor’s progress towards the achievement proper carrying out of the remaining Milestones Standard Services and to make recommendations to the Council including recommendations for an improvement in performance in the carrying out of the Standard Services and recommendations for the carrying out of the Standard Services in a manner that facilitates the carrying out of Complementary Services, and to identify the need for any alteration to the Standard Services. (point 19 – outstanding point for discussion) (e) unless otherwise impracticable the “Progress Report” Council to adopt such recommendations by the Services Review Panel, provided that none of the recommendations would prejudice or affect the rights discretions powers duties and obligations of the Council under all statute byelaws statutory instruments orders and regulations in the exercise of its functions as given in annex 4). The Progress Report a local authority.
8.2 Within 28 (twenty-eight) days from the date of this Agreement the parties shall agree the dates when there will be updated meetings of the Services Review Panel and presented 10 working there shall be at least two such meetings in each Financial Year (throughout the duration of the BID Term) and on all other occasions further meetings of the Services Review Panel shall be arranged by the service of written notice by either party on the other, such notice to be provided no less than 28 (twenty- eight) days prior to each quarterly the date of the proposed meeting (or less if otherwise agreed or in cases of emergency) and provided further that such meetings can be dispensed with altogether upon the written agreement of the parties.
8.3 The Services Review meetingPanel will identify the need for any improvement or alteration to the Standard Services. The progress report shall follow Council will in any case formally respond to recommendations from the forms as set out Service Review Panel within the standard response times, giving reasons for any decision not to implement recommendations in ANNEX 4 but part or in summary it shall include: a detailed report on the progress of the Review Project; a summary of the issues discussed review meetings and any related actions taken by the Contractor; the Contractor’s adherence to the timetable (if any) as set out in the Specification (or the Milestones); the finances of the Contractor in relation to the Project for the period covered by the report; the risk register (which must be maintained by the Contractor) detailing all risks identified by the Management Team and details of how these were, or are to be, handled; and a summary of any actions and decisions taken by the Contractor in relation to the Project which were not contemplated in the preparation of the Milestones. Details against all Key performance indicators Staff changes Work undertaken in last quarter Work to be undertaken in forthcoming quarter Project plans Continuous improvements made Man hours/resources and skills The Contractor acknowledges that the submission and acceptance of such reports shall not prejudice any other rights or remedies of NICE under the Agreement. Additional ad-hoc reports may from time to time be required by NICE, the production time for these will be agreed with the Contractor as they occur. The Contractor shall provide information in a format, medium and at times specified by NICE, relating to the performance of the Project as NICE may reasonably requirefull.
Appears in 1 contract
Samples: Baseline Agreement for the Provision of Standard Services
Monitoring and Review. 10.1 The Contractor shall establish a team which Partnership Steering Group will create internal administrative mechanisms regularly monitor implementation of the Collaboration Agreement on an ongoing basis and as set out below:
10.1.1 The Partnership Steering Group will monitor delivery of the approved Programme of Investment and the annual financial statements provided by the Delivery Body to manage ensure the timely payment of SAMM Contributions and delivery of the Project Deliverables
10.1.2 The Partnership Steering Group will commission visitor interviews, ecological impact surveys and compliance monitoring of veteran trees (as per the programme of works). The first visitor interviews will be undertaken within 12 (twelve) months of the date of this Collaboration Agreement, and then every five years after that date.
10.1.3 The Partnership Steering Group may commission additional monitoring to include ecological surveys and visitor surveys (the cost of which will be borne equally between the Partners) but shall not be paid for out of the SAMM Contributions.
10.1.4 Where monitoring identifies that changes may be needed to the geographic extent of the Zone of Influence the Partnership Steering Group shall share the relevant monitoring data with Natural England
10.2 The Partnership Steering Group may, on the basis of the relevant findings of ongoing monitoring of implementation of the Collaboration Agreement:
10.2.1 propose amendments to the Collaboration Agreement
10.2.2 propose that the partners adopt a new Collaboration Agreement
10.2.3 propose a review of the SAMM Contributions to be paid by each partner and such proposals shall be provided to the Parties.
10.3 Until such time as a new Collaboration Agreement is agreed unanimously between the Parties in writing, the then current Collaboration Agreement shall continue in force until terminated in accordance with Clause 15.1.
10.4 If as a result of monitoring the Partnership Steering Group identifies that SAMM Contributions are not being spent by the Delivery Body in line with the Agreementagreed Project Deliverables the same shall be notified to the Delivery Body and the Dispute Resolution Clause under clause 16 may be followed where necessary.
10.4.1 In this case, XXXX Contributions will be held by the Lead Competent Authority, and no further money will be transferred to the Delivery Body; and
10.4.2 The Delivery Body shall not be required to further deliver the Project Deliverables save to the extent that it has already received SAMM Contributions in order for it to do so until any issues have been resolved. Delivery Body
10.5 The Contractor will report Delivery Body shall share data gathered through the monitoring to NICE (be undertaken as defined within ANNEX 4) on the progress part of the Project and Deliverables (funded as part of the identification and management of risks (financial or otherwiseSAMM Contributions) arising from or relating to with the Project (including any sub-contracting arrangements)Partnership Steering Group. The Contractor shall attend formal, minuted review meetings (each such meeting being a "Review"), as required by the Authorised Officer, to discuss NICE's levels of satisfaction in respect of the Project provided under the Agreement, compliance with the Agreement (including for the avoidance of doubt the Annexes) and to agree any necessary action to address areas of dissatisfaction. Unless NICE indicates to the contrary, these Review meetings shall be chaired by NICE. The Contractor will not obstruct or withhold its agreement to any such necessary action and will take all agreed actions or steps within the timescales reasonably specified by NICE or, if no timescales are specified, within a reasonable time. Such Reviews shall take place at least quarterly (or more frequently if NICE requires). The Review shall take place at a venue to be agreed between NICE and the Contractor but the Parties acknowledge that such venue will alternate between venues convenient for NICE and venues convenient for the Contractor. The Parties will agree a standing agenda for such Reviews. NICE shall monitor the provision of the Project at its discretion. To assist in this, the Contractor shall prepare a report showing the Milestones and detailing when previous Milestones have been achieved and the Contractor’s progress towards the achievement of the remaining Milestones (the “Progress Report” as given in annex 4). The Progress Report will be updated and presented 10 working days prior to each quarterly Review meeting. The progress report shall follow the forms as set out in ANNEX 4 but in summary it shall include: a detailed report on the progress of the Review Project; a summary of the issues discussed review meetings and any related actions taken by the Contractor; the Contractor’s adherence to the timetable (if any) as set out in the Specification (or the Milestones); the finances of the Contractor in relation to the Project for the period covered by the report; the risk register (which must be maintained by the Contractor) detailing all risks identified by the Management Team and details of how these were, or are to be, handled; and a summary of any actions and decisions taken by the Contractor in relation to the Project which were not contemplated in the preparation of the Milestones. Details against all Key performance indicators Staff changes Work undertaken in last quarter Work to be undertaken in forthcoming quarter Project plans Continuous improvements made Man hours/resources and skills The Contractor acknowledges that the submission and acceptance of such reports shall not prejudice any other rights or remedies of NICE under the Agreement. Additional ad-hoc reports may from time to time be required by NICE, the production time methodology for these surveys will be agreed with by the Contractor as they occur. Partnership Steering Group in advance of them being undertaken.
10.6 The Contractor shall provide information in a formatDelivery Body agrees to grant the Parties and their respective Personnel access to the Chilterns Beechwoods SAC across the lifetime of the Collaboration Agreement, medium upon reasonable notice and at reasonable times specified by NICE, relating to undertake surveying and monitoring for the performance purposes of the Project this Collaboration Agreement and as NICE may reasonably requirerequired in order to fulfil their legal duties and agrees that it will facilitate such access.
Appears in 1 contract
Monitoring and Review. 8.1 The Contractor Council and the BID Company shall establish a team set up the Services Review Panel within 28 (twenty- eight) days from the date of this Agreement the purpose of which will create internal administrative mechanisms to manage shall be to:
(a) review and monitor the delivery carrying out of the Project and compliance with Standard Services
(b) make any recommendations required pursuant to clause 5 to the Agreement. The Contractor will report to NICE (as defined within ANNEX 4) on the progress of the Project Council and the identification BID Company
(c) where appropriate, review and management of risks (financial or otherwise) arising from or relating to the Project (including any sub-contracting arrangements). The Contractor shall attend formal, minuted review meetings (each such meeting being a "Review"), as required by the Authorised Officer, to discuss NICE's levels of satisfaction in respect of the Project provided under the Agreement, compliance with the Agreement (including for the avoidance of doubt the Annexes) and to agree any necessary action to address areas of dissatisfaction. Unless NICE indicates to the contrary, these Review meetings shall be chaired by NICE. The Contractor will not obstruct or withhold its agreement to any such necessary action and will take all agreed actions or steps within the timescales reasonably specified by NICE or, if no timescales are specified, within a reasonable time. Such Reviews shall take place at least quarterly (or more frequently if NICE requires). The Review shall take place at a venue to be agreed between NICE and the Contractor but the Parties acknowledge that such venue will alternate between venues convenient for NICE and venues convenient for the Contractor. The Parties will agree a standing agenda for such Reviews. NICE shall monitor the provision of the Project at its discretion. To assist in this, Complementary Services and make such recommendations to the Contractor shall prepare a report showing BID Company as are appropriate;
(d) review any Performance Notices served by the Milestones BID Company and detailing when previous Milestones have been achieved and steps which should be taken to secure the Contractor’s progress towards the achievement proper carrying out of the remaining Milestones Standard Services and to make recommendations to the Council including recommendations for an improvement in performance in the carrying out of the Standard Services and recommendations for the carrying out of the Standard Services in a manner that facilitates the carrying out of Complementary Services, and to identify the need for any alteration to the Standard Services.
8.2 Within 28 (twenty-eight) days from the “Progress Report” as given in annex 4). The Progress Report date of this Agreement the parties shall agree the dates when there will be updated meetings of the Services Review Panel and presented 10 working there shall be at least two such meetings in each Financial Year (throughout the duration of the BID Term) and on all other occasions further meetings of the Services Review Panel shall be arranged by the service of written notice by either party on the other, such notice to be provided no less than 28 (twenty- eight) days prior to each quarterly the date of the proposed meeting (or less if otherwise agreed or in cases of emergency) and provided further that such meetings can be dispensed with altogether upon the written agreement of the parties.
8.3 The Services Review meetingPanel will identify the need for any improvement or alteration to the Standard Services. The progress report shall follow Council will in any case formally respond to recommendations from the forms Service Review Panel within the standard response times, giving reasons for any decision not to implement recommendations in part or in full. 9 Joint Obligations 9.1 Both the Council and the BID Company agree:
(a) for the purposes only of monitoring the Standard Services and the Complementary Services to review and take account of any representations or recommendations made to them by the Services Review Panel and take such action as set may be appropriate; (b) to agree appropriate Protocols as may be required in order to assist the carrying out in ANNEX 4 but in summary it shall include: a detailed report on the progress or provision of the Review ProjectStandard Services (and thereafter to review them annually); a summary (c) to operate the Standard Services in accordance with such agreed Protocols. 10 Termination 10.1 The Council may terminate this Agreement: (a) in the same circumstances in which it may terminate the BID Arrangements under Regulation 18 of the issues discussed review meetings and any related actions taken by the ContractorRegulations; the Contractor’s adherence to the timetable (if anyb) as set out in the Specification event that the BID Company commits a serious and irremediable breach of this Agreement; or (or the Milestones); the finances of the Contractor in relation to the Project for the period covered by the report; the risk register (which must be maintained by the Contractorc) detailing all risks identified by the Management Team and details of how these were, or are to be, handled; and a summary of any actions and decisions taken by the Contractor in relation to the Project which were not contemplated in the preparation of the Milestones. Details against all Key performance indicators Staff changes Work undertaken in last quarter Work to be undertaken in forthcoming quarter Project plans Continuous improvements made Man hours/resources and skills The Contractor acknowledges event that the submission and acceptance of such reports shall not prejudice any other rights or remedies of NICE under Council terminates the Operating Agreement. Additional ad-hoc reports may from time to time be required by NICE, the production time for these will be agreed with the Contractor as they occur. The Contractor shall provide information in a format, medium and at times specified by NICE, relating to the performance of the Project as NICE may reasonably require.11
Appears in 1 contract
Samples: Baseline Agreement for the Provision of Standard Services