NA Service Summary Sample Clauses

NA Service Summary. Verizon will provide automated performance reports for the previous month of usage/network performance for presentation to Customer each month. • Verizon will provide written and verbal report of an analysis of the Customer Network via conference call each month for the previous month that is based, in part on the performance reports and includes performance, utilization, and analysis of errors occurring in Managed WAN. • Verizon will notify Customer and other Verizon resources of Managed WAN performance anomalies (e.g., latency, WAN link utilization issues, discard and error issues, and CPU utilization issues). • Verizon will assist the Verizon design engineers with architecture and capacity planning. • Verizon will provide quarterly written Customer Network performance reviews and conduct a conference call to discuss the review. • Verizon will provide reports in English.
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Related to NA Service Summary

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