Common use of Network Latency Clause in Contracts

Network Latency. Network Latency is defined as the average time taken for an IP packet to traverse a pair of backbone Company POPs on the Company Network. The Company Network Latency Guarantee means that the average monthly network latency between North American Company POPs shall not to exceed eighty five (85) ms. In the event that guaranteed network latency metrics are not met during any one calendar-month period, Company will provide a credit equivalent to one (1) day of Service Charge.