Network Normal Maintenance. “Network Normal Maintenance” means scheduled maintenance, including but not limited to upgrades of hardware or software or upgrades to increase capacity. Normal Maintenance may temporarily degrade the quality of the Service, including possible Network Downtime. Such effects related to Network Normal Maintenance will not entitle Customer to service credits. "Local Time” means the local time in the time zone in which an Affected Service is located. Company may change the maintenance window times upon posting to the website or other notice to Customer.
Appears in 5 contracts
Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement
Network Normal Maintenance. “Network Normal Maintenance” means scheduled maintenance, including but not limited to upgrades of hardware or software or upgrades to increase capacity. Normal Maintenance may temporarily degrade the quality of the Service, including possible Network Downtime. Such effects related to Network Normal Maintenance will not entitle Customer to service creditsoutages. "Local Time” means the local time in the time zone in which an Affected Service is located. Company CenturyLink may change the maintenance window times upon posting to the website or other notice to Customer.. CenturyLink will undertake Normal Maintenance during the hours and upon the prior notice time period stated below. International Maintenance hours are located in Attachment 1 to this SLA. Region Normal Maintenance Hours Prior Notice
Appears in 2 contracts
Samples: Telecommunications, Service Level Agreement
Network Normal Maintenance. “Network Normal Maintenance” means scheduled maintenance, including but not limited to upgrades of hardware or software or upgrades to increase capacity. Normal Maintenance may temporarily degrade the quality of the Service, including possible Network Downtimenetwork downtime or Unavailability. Such effects related to Network Normal Maintenance will not entitle Customer to service credits. "Local Time” means the local time in the time zone in which an Affected Service is located. Company may change the maintenance window times upon posting to the website or other notice to Customer.
Appears in 2 contracts
Network Normal Maintenance. “Network Normal Maintenance” means scheduled maintenance, including but not limited to upgrades of hardware or software or upgrades to increase capacity. Normal Maintenance may temporarily degrade the quality of the Service, including possible Network Downtime. Such effects related to Network Normal Maintenance will not entitle Customer to service credits. "Local Time” means the local time in the time zone in which an Affected Service is located. Company may change the maintenance window times upon posting to the website or other notice to Customer.local
Appears in 1 contract
Samples: Service Level Agreement