No Transition Issues or Risks, and a History of Proven Value and Commitment. A change of professional advisors can bring about a lot of challenges to be considered, with many possible risks or unexpected pitfalls along the way. We have worked with you on a significant portion of the requested services, and staying with Mercer means: Avoiding the risk of substantial consulting fee increases with a new advisor that could occur through charges for a “new or out-of-scope” project that Mercer has done before; uncertain ultimate fees independent of quoted hourly rates with unknown efficiency, billing strictness, unwillingness to invest / partner, lack of staff resources to leverage, transition time and costs, and additional costs from conducting engagements without the benefit of previous strategy and project background and materials plus, you already know the typical fees produced by our hourly rates. No loss of continuity with vendors, history, claim audit commitments and follow-up, data used in various audit and reform initiatives, existing confidentiality and consultant / vendor authorization, HIPAA and online data access and agreements. Very importantly, elimination of transition time for your staff at a time when your business operations may not have the extra benefit resources required to engage, monitor and manage a new consulting service provider. Your partnership with Mercer ensures continued access to the highest level of expertise in the business. While you can trust Xxxxxx’x commitment to help you minimize risks during any transition, by retaining Mercer you will continue to receive access to responsive urgent service timing, updates to prior analysis, and confidence that we will deliver what we promise. Additional Capabilities Mercer has numerous specialty areas that play a pivotal role in supporting major, complex clients like the State of Florida. Each of these specialty areas has a unique set of capabilities. Below, as an example of one of these areas, we highlight and expand upon the capabilities of our pharmacy practice (Audit and Actuarial are expanded upon in those separate Attachment D Technical Proposals). There are many more specialty areas within Mercer besides this highlighted area with similar dedication, focus, and experience in all of them. Managed Pharmacy Practice (MPP) Xxxxxx’x senior leadership recognizes the critical importance for having the right pharmacy resources to address client needs with the growing importance of Pharmacy in the healthcare benefit plans. As a result, the Pharmacy practice has expanded from 17 people to 62 people (including 20 pharmacists) in the last 10 years. The new staff that joined brings a wealth of experience from their previous employment, which includes other benefits advisory firms, PBMs, pharmaceutical companies, health systems, and medical carriers. As a result of this diverse staff, MPP has the resources and expertise to assist on any project or question regarding the pharmacy space. In addition, Mercer always adds financial and pharmacy actuary talent to increase rigor and expertise in our financial modeling. Mercer focuses on providing the highest quality in our consulting services. Quality consulting relates to the content of our work – ensuring that we diagnose our clients’ problems correctly and develop practical recommendations. Mercer has an organization-wide commitment to quality assurance through training, peer review, and professional standards. We ensure quality in our operations – and differentiate ourselves from our competitors – in the following ways:
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Samples: www.dms.myflorida.com
No Transition Issues or Risks, and a History of Proven Value and Commitment. A change of professional advisors can bring about a lot of challenges to be considered, with many possible risks or unexpected pitfalls along the way. We have worked with you on a significant portion of the requested services, and staying with Mercer means: • Avoiding the risk of substantial consulting fee increases with a new advisor that could occur through charges for a “new or out-of-scope” project that Mercer has done before; uncertain ultimate fees independent of quoted hourly rates with unknown efficiency, billing strictness, unwillingness to invest / partner, lack of staff resources to leverage, transition time and costs, and additional costs from conducting engagements without the benefit of previous strategy and project background and materials plus, you already know the typical fees produced by our hourly rates. • No loss of continuity with vendors, history, claim audit commitments and follow-up, data used in various audit and reform initiatives, existing confidentiality and consultant / vendor authorization, HIPAA and online data access and agreements. • Very importantly, elimination of transition time for your staff at a time when your business operations may not have the extra benefit resources required to engage, monitor and manage a new consulting service provider. Your partnership with Mercer ensures continued access to the highest level of expertise in the business. While you can trust Xxxxxx’x commitment to help you minimize risks during any transition, by retaining Mercer you will continue to receive access to responsive urgent service timing, updates to prior analysis, and confidence that we will deliver what we promise. Additional Capabilities Mercer has numerous specialty areas that play a pivotal role in supporting major, complex clients like the State of Florida. Each of these specialty areas has a unique set of capabilities. Below, as an example of one of these areas, we highlight and expand upon the capabilities of our pharmacy practice (Audit and Actuarial are expanded upon in those separate Attachment D Technical Proposals). There are many more specialty areas within Mercer besides this highlighted area with similar dedication, focus, and experience in all of them. Managed Pharmacy Practice (MPP) Xxxxxx’x senior leadership recognizes the critical importance for having the right pharmacy resources to address client needs with the growing importance of Pharmacy in the healthcare benefit plans. As a result, the Pharmacy practice has expanded from 17 people to 62 people (including 20 pharmacists) in the last 10 years. The new staff that joined brings a wealth of experience from their previous employment, which includes other benefits advisory firms, PBMs, pharmaceutical companies, health systems, and medical carriers. As a result of this diverse staff, MPP has the resources and expertise to assist on any project or question regarding the pharmacy space. In addition, Mercer always adds financial and pharmacy actuary talent to increase rigor and expertise in our financial modeling. Mercer focuses on providing the highest quality in our consulting services. Quality consulting relates to the content of our work – ensuring that we diagnose our clients’ problems correctly and develop practical recommendations. Mercer has an organization-wide commitment to quality assurance through training, peer review, and professional standards. We ensure quality in our operations – and differentiate ourselves from our competitors – in the following ways:
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Samples: dms-media.ccplatform.net
No Transition Issues or Risks, and a History of Proven Value and Commitment. A change of professional advisors can bring about a lot of challenges to be considered, with many possible risks or unexpected pitfalls along the way. We have worked with you on a significant portion of the requested services, and staying with Mercer means: • Avoiding the risk of substantial consulting fee increases with a new advisor that could occur through charges for a “new or out-of-scope” project that Mercer has done before; uncertain ultimate fees independent of quoted hourly rates with unknown efficiency, billing strictness, unwillingness to invest / partner, lack of staff resources to leverage, transition time and costs, and additional costs from conducting engagements without the benefit of previous strategy and project background and materials plus, you already know the typical fees produced by our hourly rates. • No loss of continuity with vendors, vendors history, claim audit commitments and follow-up, data used in various audit and reform initiatives, existing confidentiality and consultant / vendor authorization, HIPAA and online data access and agreements. • Very importantly, elimination of transition time for your staff at a time when your business operations may not have the extra benefit resources required to engage, monitor and manage a new consulting service provider. Your partnership with Mercer ensures continued access to the highest level of expertise in the business. While you can trust Xxxxxx’x commitment to help you minimize risks during any transition, by retaining Mercer you will continue to receive access to responsive urgent service timing, updates to prior analysis, and confidence that we will deliver what we promise. Additional Capabilities Your Mercer has numerous specialty areas that play Team Xxxxxx’x size and scope allows us to bring the Customer a pivotal role combination of personal service tailored to your needs supported by the power of national intellectual capital and resources. Your core Mercer team members are able to respond swiftly to your day-to-day needs and to meet with you in supporting major, complex clients like the State of Florida. Each of these specialty areas has a unique set of capabilities. Belowperson on short notice, as an example of one of these areasneeded. The proposed team for the Customer comprises carefully chosen professionals with the experience (including government clients), we highlight technical expertise and expand upon the capabilities tactical management skills needed to meet your goals and requirements. Most of our pharmacy practice (Audit and Actuarial are expanded upon in those separate Attachment D Technical Proposals). There are many proposed team members noted have more specialty areas within Mercer besides this highlighted area than twenty years of experience, direct experience working with similar dedication, focusthe Department, and experience understand the Department’s benefit programs as well as the need for flexibility and responsiveness. Most proposed team members reside in our Atlanta (region specialty hub) or our Florida offices. The team will be supported by appropriate supporting technical and consulting staff from our national, regional and local specialty and general staff, as needed. With this depth of expertise, the Customer can be confident that Mercer will meet your dynamic and multi-faceted needs — both today and tomorrow. Xxxxx Xxxxxx, your Client Relationship Manager and Strategic Advisor, and as a senior member of our healthcare practice, has the authority and ability to structure the team to meet your individual needs in all areas of themthe engagement, without organizational constraints. Managed Pharmacy Practice (MPP) Xxxxxx’x senior leadership recognizes He will work hard to ensure your full satisfaction with our services and will be a central, overarching point of contact for any significant and/or escalated issues or questions that arise. He has experience working with organizations of the critical importance for having Customer’s size and in your industry and will be sure to deploy the right pharmacy resources at the right time. He will work closely with our core team members and specialists who will help you meet your needs and requirements in key areas. A summary of proposed team members and their associated roles and experience are provided in the table that follows. Full biographies for all team members are available upon request. T E A M M E M B E R R O L E / R E S P O N S I B I L I T Y Xxxxx Xxxxxx, CEBS Principal Client Relationship Manager and Strategic Advisor Responsible for Xxxxxx’x overall relationship with the Customer, ensuring seamless service delivery, monitoring team performance, providing problem resolution and ensuring overall quality control Xxxxx Xxxxxxx, FSA, MAAA Partner Executive Sponsor Atlanta Health Practice Office Business Leader who ensures team members have access to the full breadth and depth of Xxxxxx’x resources to address client meet the Customer’s needs T E A M M E M B E R R O L E / R E S P O N S I B I L I T Y Xxxxxxx Xxxxx Partner Florida Health Plans Advisor Senior leader in our Florida market healthcare practice and can provide state and local insights on legislative, employer, vendor and market activity Xxx Xxxxxxx, FSA, MAAA Principal Health Lead Actuary Senior resource responsible for managing all actuarial requirements for Customer’s projects Xxxxxx Xxxxxxxx, ASA, MAAA Senior Associate Health Actuary Provides financial modeling, reporting, and project management Xxxx Xxxxxx, FSA, MAAA Senior Associate Health Actuary Provides financial modeling, reporting and project managment Xxxxxxxxx Xxxxxxx Analyst Financial Analyst Assists with financial modeling and reporting Xxx Xxxxxxxxxxx, FSA Partner Health Consultant Senior leader responsible for the growing importance delivery of Pharmacy health and benefits consulting services Xxxxxxxx Xxxxx Principal Health Consultant Senior leader responsible for the delivery of health and benefits consulting services Xxxxxxx Xxxxxxxx Analyst Health Analyst Under the guidance of lead and supporting consultants, executes all strategic decisions and serves as a day-to-day resource As described in the healthcare benefit plans. As a resultExperience section, Mercer is well-suited to provide the Pharmacy practice has expanded from 17 people to 62 people (including 20 pharmacists) services requested in the last 10 yearsActuarial Service Categories. The new staff that joined brings a wealth proposed team members for the Customer have the requisite skills and experience to deliver all items listed in the Scope of experience from their previous employmentWork, which includes other benefits advisory firms, PBMs, pharmaceutical companies, health systems, and medical carriersincluding the Tasks outlined in Section 2.5.1 of the RFP. P AR T 2 : P R O P O S E D S O L U T I O N As a result described earlier (please refer to the “your Mercer team” section in the Experience part of this diverse staffdocument), MPP has Xxx Xxxxxxx will lead Mercer actuarial services projects for the resources Customer. Working together, Xxx and expertise Xxxxx will develop strategy and determine the appropriate resources, including additional qualified team members to assist on any project or question regarding the pharmacy space. In addition, Mercer always adds financial and pharmacy actuary talent to increase rigor and expertise in our financial modeling. Mercer focuses on providing the highest quality in our consulting services. Quality consulting relates to the content of our work – ensuring that we diagnose our clients’ problems correctly and develop practical recommendations. Mercer has an organization-wide commitment to quality assurance through training, peer review, and professional standards. We ensure quality in our operations – and differentiate ourselves from our competitors – in the following ways:meet/exceed Customer’s needs for each specific project.
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Samples: dms-media.ccplatform.net
No Transition Issues or Risks, and a History of Proven Value and Commitment. A change of professional advisors can bring about a lot of challenges to be considered, with many possible risks or unexpected pitfalls along the way. We have worked with you on a significant portion of the requested services, and staying with Mercer means: Avoiding the risk of substantial consulting fee increases with a new advisor that could occur through charges for a “new or out-of-scope” project that Mercer has done before; uncertain ultimate fees independent of quoted hourly rates with unknown efficiency, billing strictness, unwillingness to invest / partner, lack of staff resources to leverage, transition time and costs, and additional costs from conducting engagements without the benefit of previous strategy and project background and materials plus, you already know the typical fees produced by our hourly rates. No loss of continuity with vendors, vendors history, claim audit commitments and follow-up, data used in various audit and reform initiatives, existing confidentiality and consultant / vendor authorization, HIPAA and online data access and agreements. Very importantly, elimination of transition time for your staff at a time when your business operations may not have the extra benefit resources required to engage, monitor and manage a new consulting service provider. Your partnership with Mercer ensures continued access to the highest level of expertise in the business. While you can trust Xxxxxx’x commitment to help you minimize risks during any transition, by retaining Mercer you will continue to receive access to responsive urgent service timing, updates to prior analysis, and confidence that we will deliver what we promise. Additional Capabilities Your Mercer has numerous specialty areas that play Team Xxxxxx’x size and scope allows us to bring the Customer a pivotal role combination of personal service tailored to your needs supported by the power of national intellectual capital and resources. Your core Mercer team members are able to respond swiftly to your day-to-day needs and to meet with you in supporting major, complex clients like the State of Florida. Each of these specialty areas has a unique set of capabilities. Belowperson on short notice, as an example of one of these areasneeded. The proposed team for the Customer comprises carefully chosen professionals with the experience (including government clients), we highlight technical expertise and expand upon the capabilities tactical management skills needed to meet your goals and requirements. Most of our pharmacy practice (Audit and Actuarial are expanded upon in those separate Attachment D Technical Proposals). There are many proposed team members noted have more specialty areas within Mercer besides this highlighted area than twenty years of experience, direct experience working with similar dedication, focusthe Department, and experience understand the Department’s benefit programs as well as the need for flexibility and responsiveness. Most proposed team members reside in our Atlanta (region specialty hub) or our Florida offices. The team will be supported by appropriate supporting technical and consulting staff from our national, regional and local specialty and general staff, as needed. With this depth of expertise, the Customer can be confident that Mercer will meet your dynamic and multi-faceted needs — both today and tomorrow. Xxxxx Xxxxxx, your Client Relationship Manager and Strategic Advisor, and as a senior member of our healthcare practice, has the authority and ability to structure the team to meet your individual needs in all areas of themthe engagement, without organizational constraints. Managed Pharmacy Practice (MPP) Xxxxxx’x senior leadership recognizes He will work hard to ensure your full satisfaction with our services and will be a central, overarching point of contact for any significant and/or escalated issues or questions that arise. He has experience working with organizations of the critical importance for having Customer’s size and in your industry and will be sure to deploy the right pharmacy resources at the right time. He will work closely with our core team members and specialists who will help you meet your needs and requirements in key areas. A summary of proposed team members and their associated roles and experience are provided in the table that follows. Full biographies for all team members are available upon request. T E A M M E M B E R R O L E / R E S P O N S I B I L I T Y Xxxxx Xxxxxx, CEBS Principal Client Relationship Manager and Strategic Advisor Responsible for Xxxxxx’x overall relationship with the Customer, ensuring seamless service delivery, monitoring team performance, providing problem resolution and ensuring overall quality control Xxxxx Xxxxxxx, FSA, MAAA Partner Executive Sponsor Atlanta Health Practice Office Business Leader who ensures team members have access to the full breadth and depth of Xxxxxx’x resources to address client meet the Customer’s needs T E A M M E M B E R R O L E / R E S P O N S I B I L I T Y Xxxxxxx Xxxxx Partner Florida Health Plans Advisor Senior leader in our Florida market healthcare practice and can provide state and local insights on legislative, employer, vendor and market activity Xxx Xxxxxxx, FSA, MAAA Principal Health Lead Actuary Senior resource responsible for managing all actuarial requirements for Customer’s projects Xxxxxx Xxxxxxxx, ASA, MAAA Senior Associate Health Actuary Provides financial modeling, reporting, and project management Xxxx Xxxxxx, FSA, MAAA Senior Associate Health Actuary Provides financial modeling, reporting and project managment Xxxxxxxxx Xxxxxxx Analyst Financial Analyst Assists with financial modeling and reporting Xxx Xxxxxxxxxxx, FSA Partner Health Consultant Senior leader responsible for the growing importance delivery of Pharmacy health and benefits consulting services Xxxxxxxx Xxxxx Principal Health Consultant Senior leader responsible for the delivery of health and benefits consulting services Xxxxxxx Xxxxxxxx Analyst Health Analyst Under the guidance of lead and supporting consultants, executes all strategic decisions and serves as a day-to-day resource As described in the healthcare benefit plans. As a resultExperience section, Mercer is well-suited to provide the Pharmacy practice has expanded from 17 people to 62 people (including 20 pharmacists) services requested in the last 10 yearsActuarial Service Categories. The new staff that joined brings a wealth proposed team members for the Customer have the requisite skills and experience to deliver all items listed in the Scope of experience from their previous employmentWork, which includes other benefits advisory firms, PBMs, pharmaceutical companies, health systems, and medical carriersincluding the Tasks outlined in Section 2.5.1 of the RFP. P AR T 2 : P R O P O S E D S O L U T I O N As a result described earlier (please refer to the “your Mercer team” section in the Experience part of this diverse staffdocument), MPP has Xxx Xxxxxxx will lead Mercer actuarial services projects for the resources Customer. Working together, Xxx and expertise Xxxxx will develop strategy and determine the appropriate resources, including additional qualified team members to assist on any project or question regarding the pharmacy space. In addition, Mercer always adds financial and pharmacy actuary talent to increase rigor and expertise in our financial modeling. Mercer focuses on providing the highest quality in our consulting services. Quality consulting relates to the content of our work – ensuring that we diagnose our clients’ problems correctly and develop practical recommendations. Mercer has an organization-wide commitment to quality assurance through training, peer review, and professional standards. We ensure quality in our operations – and differentiate ourselves from our competitors – in the following ways:meet/exceed Customer’s needs for each specific project.
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Samples: www.dms.myflorida.com
