Nonconformance. If Check Point determines the problem is due to nonconformance to published specifications of a Software version, or another substantial Check Point related problem, then under Check Point’s Support plan, Check Point shall provide any Software fix for the reported nonconformance that may be available at the time the problem is reported. If no such fix is available, Check Point will use commercially reasonable efforts to remedy such nonconformance, which may include a Workaround or other temporary fix to the Software.
Appears in 5 contracts
Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement
Nonconformance. If Check Point determines the problem is due to nonconformance to published specifications of a Software version, or another substantial Check Point related problem, then under Check Point’s Support plan, Check Point shall will provide any Software fix for the reported nonconformance that may be available at the time the problem is reported. If there no such fix is available, Check Point will use commercially reasonable efforts to remedy such nonconformance, which may include a Workaround or other temporary fix to the Software. If a Workaround or other temporary fix to the Software is provided, Check Point shall make reasonable commercial efforts to include it in a subsequent Software updates.
Appears in 1 contract
Samples: Service Level Agreement