Common use of Obtaining Warranty Service Clause in Contracts

Obtaining Warranty Service. a) In the event of a warranty claim, the Customer should promptly contact the seller from which they purchased the Modules, who will provide instructions for filing the claim. b) In the event that the original seller no longer exists or cannot be reached, or if Modules were purchased originally from Mission Solar, the Customer should notify Mission Solar by email, letter, or phone call to the below address, specifying each claim including evidence of claims and the serial number of the affected Modules. Customer may be asked to provide items, not limited to, receipt of purchase, pictures of the affected Modules, and power output data. Mission Solar Energy LLC 0000 Xxxxx Xxx Xxxxxxxxx Xxxxxx Xxx Xxxxxxx, XX 00000 T: +0 (000) 000-0000 E: xxxx@xxxxxxxxxxxx.xxx c) Mission Solar Energy will not accept the return of allegedly non-conforming Modules unless prior written authorization has been provided by Mission Solar. d) In the event that a claim is rejected by Mission Solar, the Customer is entitled to challenge the results by appealing to an accredited, first class testing laboratory that is approved by both parties. e) Any claim for breach of this Limited Warranty must be brought within two (2) months after discovery of the non-conformance.

Appears in 2 contracts

Samples: Limited Product Warranty, Limited Product Warranty

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Obtaining Warranty Service. a) In the event of a warranty claim, the Customer should promptly contact the seller from which they purchased the Modules, who will provide instructions for filing the claim. b) In the event that the original seller no longer exists or cannot be reached, or if Modules were purchased originally from Mission Solar, the Customer should notify Mission Solar by email, letter, or phone call to the below address, specifying each claim including evidence of claims and the serial number of the affected Modules. Customer may be asked to provide items, not limited to, receipt of purchase, pictures of the affected Modules, and power output data. Mission Solar Energy LLC 0000 Xxxxx Xxx Xxxxxxxxx Xxxxxx Xxx Xxxxxxx, XX 00000 T: +0 (000) 000-0000 F: +0 (000) 000-0000 E: xxxx@xxxxxxxxxxxx.xxx c) Mission Solar Energy will not accept the return of allegedly non-conforming Modules unless prior written authorization has been provided by Mission Solar. d) In the event that a claim is rejected by Mission Solar, the Customer is entitled to challenge the results by appealing to an accredited, first class testing laboratory that is approved by both parties. e) Any claim for breach of this Limited Warranty must be brought within two (2) months after discovery of the non-conformance.

Appears in 2 contracts

Samples: Limited Product Warranty, Limited Warranty

Obtaining Warranty Service. a) In the event of a warranty claim, the Customer should promptly contact the seller from which they purchased the Modules, who will provide instructions for filing the claim. b) In the event that the original seller no longer exists or cannot be reached, or if Modules were purchased originally from Mission Solar, the Customer should notify Mission Solar by email, letter, or phone call to the below address, specifying each claim including evidence of claims and the serial number of the affected Modules. Customer may be asked to provide items, not limited to, receipt of purchase, pictures of the affected Modules, and power output data. Mission Solar Energy LLC 0000 Xxxxx Xxx Xxxxxxxxx Xxxxxx Xxx Xxxxxxx, XX 00000 T: +0 (000) 000-0000 E: xxxx@xxxxxxxxxxxx.xxx c) Mission Solar Energy will not accept the return of allegedly non-conforming Modules unless prior written authorization has been provided by Mission Solar. d) In the event that a claim is rejected by Mission Solar, the Customer is entitled to challenge the results by appealing to an accredited, first class testing laboratory that is approved by both parties. e) Any claim for breach of this Limited Warranty must be brought within two (2) months after discovery of the non-conformance.

Appears in 1 contract

Samples: Limited Warranty

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Obtaining Warranty Service. a) In the event of a warranty claim, the Customer should promptly contact the seller from which they purchased the Modules, who will provide instructions for filing the claim. b) In the event that the original seller no longer exists or cannot be reached, or if Modules were purchased originally from Mission Solar, the Customer should notify Mission Solar by email, letter, or phone call to the below address, specifying each claim including evidence of claims and the serial number of the affected Modules. Customer may be asked to provide items, not limited to, receipt of purchase, pictures of the affected Modules, and power output data. Mission Solar Energy LLC 0000 Xxxxx Xxx Xxxxxxxxx Xxxxxx Xxx Xxxxxxx, XX 00000 T: +0 (000) 000-0000 E: xxxx@xxxxxxxxxxxx.xxxxxxxxxxx@xxxxxxxxxxxx.xxx c) Mission Solar Energy will not accept the return of allegedly non-conforming Modules unless prior written authorization has been provided by Mission Solar. d) In the event that a claim is rejected by Mission Solar, the Customer is entitled to challenge the results by appealing to an accredited, first class testing laboratory that is approved by both parties. e) Any claim for breach of this Limited Warranty must be brought within two (2) months after discovery of the non-conformance.

Appears in 1 contract

Samples: Limited Product Warranty

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