Offshore Services. No offshore services are provided for under the Contract. State data shall not be used or accessed internationally for troubleshooting or any other use not specifically provided for herein without the prior written permission, which may be withheld in the State’s sole discretion, from the appropriate authorized representative of the State. Notwithstanding the above, back office administrative functions of the Supplier may be located offshore and the follow-the-sun support model may be used by the Supplier to the extent allowed by law applicable to any Customer data being accessed or used.
Appears in 16 contracts
Samples: Naspo Valuepoint Master Agreement, Contract, Naspo Valuepoint Master Agreement
Offshore Services. No offshore services are provided for under the Contract. State data shall not be used or accessed internationally for troubleshooting or any other use not specifically provided for herein without the prior written permission, which may be withheld in the State’s sole discretion, from the appropriate authorized representative of the State. Notwithstanding the above, back office administrative functions of the Supplier may be located offshore and the follow-the-sun support model may be used by the Supplier to the extent allowed by law applicable to any Customer data being accessed or used.
Appears in 5 contracts
Samples: Procurement Master Agreement, Procurement Master Agreement, Procurement Master Agreement
Offshore Services. No offshore services are provided for under the Contract. State data shall not be used or accessed internationally internationally, for troubleshooting or any other use not specifically provided for herein without the prior written permission, which may be withheld in the State’s sole discretion, from the appropriate authorized representative of the State. Notwithstanding the above, back office administrative functions of the Supplier may be located offshore and the follow-the-sun support model may be used by the Supplier to the extent allowed by law applicable to any Customer data being accessed or used.
Appears in 4 contracts
Samples: Naspo Valuepoint Master Agreement, Naspo Valuepoint Master Agreement for Public Safety Video and Vehicle Mounted Equipment, Master Agreement
Offshore Services. No offshore services are provided for under the Contract. State data shall not be used or accessed internationally for troubleshooting or any other use not specifically provided for herein without the prior written permission, which may be withheld in the State’s sole discretion, from the appropriate authorized representative of the State. Notwithstanding the above, back office administrative functions functions, including customer service, of the Supplier may be located offshore and the follow-the-the- sun support model may be used by the Supplier to the extent allowed by law applicable to any Customer data Data being accessed or used.
Appears in 1 contract
Samples: State Contract
Offshore Services. No offshore services are provided for under the Contract. State data shall not be used or accessed internationally for troubleshooting or any other use not specifically provided for herein without the prior written permission, which may be withheld in the State’s sole discretion, from the appropriate authorized representative of the State. Notwithstanding the above, back office administrative functions of the Supplier may be located offshore and the follow-the-sun support model may be used by the Supplier to the extent allowed by law applicable to any Customer data being accessed or used. The following number will direct Purchasing Entity to onshore customer services Phone: (000) 000-0000.
Appears in 1 contract
Samples: Participating Addendum