Common use of Ongoing Services Clause in Contracts

Ongoing Services. The SOC will deliver the following services on an ongoing basis during the Term: A. Install all Software Updates for deployed Corero products in accordance with the Change Management Process. B. Implement actions described in Threat Update Security Advisories in accordance with the Change Management Process. C. Initiate the Advanced Hardware Replacement (AHR) process, if subscribed to by the Customer, in the event of a failure in Corero supplied hardware. D. Deliver reports of the standard weekly configuration, performance, fault and security such as: • Device status • Software Upgrade availability • Uptime summary • Analysis of base line DDoS rates • Service request(s) status • Malicious Activity Summary • Top Sources of Attack • Top Destinations of Attack • Volumetric Security Events • Top 25 Rules Blocked • Detailed Threat View • Security in the news E. Ongoing collaboration and communication between the SOC and Customer to ensure up-to-date defenses in the face of evolving threats and a dynamic end-user environment.

Ongoing Services. The SOC will deliver the following services on an ongoing basis during the Term: A. Install all Software Updates for deployed Corero products in accordance with the Change Management Process. B. Implement actions described in Threat Update Security Advisories in accordance with the Change Management Process. C. Initiate the Advanced Hardware Replacement (AHR) process, if subscribed to by the Customer, in the event of a failure in Corero supplied hardware. D. Deliver X. Xxxxxxx reports of the standard weekly configuration, performance, fault and security such as: • Device status • Software Upgrade availability • Uptime summary • Analysis of base line DDoS rates • Service request(s) status • Malicious Activity Summary • Top Sources of Attack • Top Destinations of Attack • Volumetric Security Events • Top 25 Rules Blocked • Detailed Threat View • Security in the news E. Ongoing X. Xxxxxxx collaboration and communication between the SOC and Customer to ensure up-to-date defenses in the face of evolving threats and a dynamic end-user environment.

Ongoing Services. The SOC will deliver the following services on an ongoing basis during the Term: A. Install all Software Updates for deployed Corero products in accordance with the Change Management Process. B. Implement actions described in Threat Update Security Advisories in accordance with the Change Management Process. C. Initiate the Advanced Hardware Replacement (AHR) process, if subscribed to by the Customer, in the event of a failure in Corero supplied hardware. D. Deliver reports of the standard weekly configuration, performance, fault and security activity such as: • Device status • Software Upgrade availability • Uptime summary • Analysis of base line DDoS rates • Service request(s) status • Malicious Activity Summary • Top Sources of Attack • Top Destinations of Attack • Volumetric Security Events • Top 25 Rules Blocked • Detailed Threat View • Security in the news E. Ongoing collaboration and communication between the SOC and Customer to ensure up-to-date defenses in the face of evolving threats and a dynamic end-user environment.

Ongoing Services. The SOC will deliver the following services on an ongoing basis during the Term: A. Install all Software Updates for deployed Corero products in accordance with the Change Management Process. B. Implement actions described in Threat Update Security Advisories in accordance with the Change Management Process. C. Initiate the Advanced Hardware Replacement (AHR) process, if subscribed to by the Customer, in the event of a failure in Corero supplied hardware. D. Deliver X. Xxxxxxx reports of the standard weekly configuration, performance, fault and security activity such as: • Device status • Software Upgrade availability • Uptime summary • Analysis of base line DDoS rates • Service request(s) status • Malicious Activity Summary • Top Sources of Attack • Top Destinations of Attack • Volumetric Security Events • Top 25 Rules Blocked • Detailed Threat View • Security in the news E. Ongoing X. Xxxxxxx collaboration and communication between the SOC and Customer to ensure up-to-date defenses in the face of evolving threats and a dynamic end-user environment.