Common use of Operations Support Systems for Resold Services and Unbundled Elements Clause in Contracts

Operations Support Systems for Resold Services and Unbundled Elements. 1.2.1 ACI will also be able to order services for resale and unbundled network elements, as well as interim number portability, directly from GTE through an electronic interface. To initiate an order for these services or elements, ACI will submit a Local Service Request ("LSR") from its data center to GTE's Data Center using the same electronic NDM interface used for trunk-side interconnection. If no NDM interface exists or if ACI chooses to establish a separate NDM interface, ACI must request an NDM facility. For new entrants that elect not to interface electronically, GTE will accommodate submission of LSR orders by facsimile, E-mail, Internet or a dial NDM arrangement. An LSR is very similar to an ASR, except that it will be used exclusively for line-side interconnection requests. GTE will transfer LSRs to GTE's NOMC centralized service order processing center electronically. 1.2.2 Most LSRs will be used either to transfer an existing GTE customer to ACI or to request service for a new customer who is not an existing GTE customer. Depending on the situation, different information will be required on the LSR. LSRs for a conversion of a GTE local customer to ACI must include information relating to all existing, new and disconnected services for that customer, including the customer's name, type of service desired, location of service and features or options the customer desires. ACI will be able to obtain this customer information after GTE has received the customer's written consent as specified in Article VI.?. For service to a new customer who is not an existing GTE customer, the LSR must contain the customer's name, service address, service type, services, options, features and ALEC data. If known, the LSR should include the telephone number and due date/desired due date. 1.2.3 While ACI would have its own customer information and may have the SAG/GTE products on tape from GTE, ACI would not have the due date or new telephone number for new customers since that information is contained in GTE's systems. Therefore, a process is required to provide this information to ACI. GTE itself does not have uniform access to this information electronically. Until GTE and ACI have agreed and established electronic interfaces, ACI agrees that an 800 number is the method that will be used. The 800 telephone number will connect ACI directly to GTE's NOMC service representatives. When ACI receives a request for basic services from a new local service customer, ACI will call GTE's NOMC through the 800 number, and, while the new customer is on hold, GTE will provide the due date for service and the new telephone number for that customer. At the same time, ACI will give GTE the new customer's name, service address and type of requested service (i.e., X0, X0). GTE will enter that information into its SORCES or SOLAR service ordering systems to be held in suspense until ACI sends the confirming LSR. ACI will then return to its customer holding on the line and provide the due date and new telephone number. 1.2.4 After concluding the telephone call with the new customer, ACI will complete a confirming LSR for the new service and send it electronically to GTE's data center for processing. Upon receipt, GTE will match the LSR with the service order suspended in GTE's system, and if there is a match, GTE will process the LSR. After the LSR is processed, GTE will transmit confirmation electronically to ACI through the NDM that the LSR has been processed, providing a record of the telephone number and due date. ACI will be required to submit the confirming LSR by 12:00 p.m. each day local time, as defined by the location of the service address. If ACI fails to submit the LSR in a timely manner, the suspended LSR will be considered in jeopardy, at which time GTE will assign a new due date upon receipt of the delayed LSR for such customer requests and notify ACI of the change. 1.2.5 Number assignments and due date schedules for services other than single line service and xxxx groups up to 12 lines will be assigned within approximately twenty-four (24) hours after GTE's receipt of the LSR using the standard Local Service Confirmation ("LSC") report sent electronically to ACI over the NDM, thereby providing a record of the newly established due date. An exception would be a multi-line xxxx group for 12 lines or fewer. The other numbers then will be provided through the normal electronic confirmation process. 1.2.6 The processing of specifically requested telephone numbers (called "vanity numbers") is as follows. GTE will work with ACI on a real time interface to process vanity numbers while ACI's customer is still on the line. If a number solution can be established expeditiously, it will be done while the customer is still on the line. If extensive time will be required to find a solution, GTE service representatives will work with ACI representatives off line as GTE would for its own customers. For all of this, the basic tariff guidelines for providing telephone numbers will be followed. 1.2.7 Once the order for line-side interconnection service is established, it is moved for provisioning to the next system level. Here, GTE will validate and process the LSR to establish an account for ACI and, if GTE continues to provide some residual services to the customer, GTE will maintain a GTE account. In GTE's system, GTE's account is called the Residual Account and ACI's account is referred to as the ACI Account. If any engineering for the service is necessary, the account would be distributed to the SSCC. Otherwise, it will be distributed for facility assignment. 1.2.8 With the account established and any engineering and facility assignment complete, GTE then will transmit electronically a record to GTE's CZT field personnel if physical interconnection or similar activity is required. The CZTs will provision the service and then electronically confirm such provision in the SOLAR/SORCES system when completed. The accounts then will be transmitted to GTE's Customer Billing Services System ("CBSS"). GTE shall provide to ACI a service completion report. Call records for actual service provided to ACI's customers on GTE facilities will be transmitted from GTE's switches through some usage rating systems (BIP, UMS), screened and eventually delivered to CBSS for the generation of bills. 1.2.9 CBSS is a different system than CABS, and it is the one that GTE will utilize to produce the required bills for resold services, unbundled elements and local number portability. CBSS will create a xxxx to ACI for resold services and unbundled elements along with a summary xxxx master. Daily unrated records for intraLATA toll usage and local usage (incollect usage data will be provided on rated basis) on ACI's accounts will be generated and transmitted electronically to ACI. 1.2.10 On resold accounts, GTE will provide usage in EMR format per existing file exchange schedules. The usage billing will be in agreed upon level of detail for ACI to issue a xxxx to its end users. 1.2.11 GTE will provide ACI with detailed monthly billing information in a paper format until an agreed upon Electronic Data Interchange 811 electronic xxxx format is operational. 1.2.12 State or sub-state level billing will include up to ten (10) summary xxxx accounts. 1.2.13 GTE accepts ACI's control reports and agrees to utilize industry standard return codes for unbillable messages. Transmission will occur via the NDM. Tape data will conform to Attachment "A" of the LRDTR. Data will be delivered Monday through Friday except for Holidays as agreed. Data packages will be tracked by invoice sequencing criteria. GTE contacts will be provided for sending/receiving usage files. 1.2.14 GTE will retain data backup for 45 Business Days. To the extent this retention is exclusively for ACI, ACI shall reimburse GTE for all expenses related to this retention. 1.2.15 In addition to the LSR delivery process, ACI will distribute directory assistance and directory listing information (together sometimes referred to hereafter as "DA/DL information") to GTE via the LSR ordering process over the NDM. GTE will provide listings service via its "listing continuity" offering. 1.2.16 Charges and credits for PIC changes ordered via an LSR will appear on the wholesale xxxx. As ACI places a request for a PIC change via LSR, the billing will be made on ACI account associated with each individual end user. GTE will process all PIC changes from IXCs that are received for ACI end users by rejecting back to the IXC with the ACI OCN. Detail is provided so that ACI can identify the specific charges for rebilling to their end user.

Operations Support Systems for Resold Services and Unbundled Elements. 1.2.1 ACI NT will also be able to order services for resale and unbundled network elementsUNEs, as well as interim number portability, directly from GTE through an electronic interface. To initiate an order for these services or elements, ACI NT will submit a Local Service Request ("LSR") an LSR from its data center to GTE's Data Center using the same electronic NDM interface used for trunk-side interconnection. If no NDM interface exists or if ACI NT chooses to establish a separate NDM interface, ACI NT must request an NDM facility. For new entrants that elect not to interface electronically, GTE will accommodate submission of LSR orders by facsimile, E-mail, Internet or a dial NDM arrangement. An LSR is very similar to an ASR, except that it will be used exclusively for line-side interconnection requests. GTE will transfer LSRs to GTE's NOMC centralized service order processing center electronically. 1.2.2 Most LSRs will be used either to transfer an existing GTE customer to ACI NT or to request service for a new customer who is not an existing GTE customer. Depending on the situation, different information will be required on the LSR. LSRs for a conversion of a GTE local customer to ACI NT must include information relating to all existing, new and disconnected services for that customer, including the customer's name, type of service desired, location of service and features or options the customer desires. ACI NT will be able to obtain this customer information after GTE has received the customer's written consent as specified in Article VI.?IV, Section 8. For service to a new customer who is not an existing GTE customer, the LSR must contain the customer's name, service address, service type, services, options, features and ALEC CLEC data. If known, the LSR should include the telephone number and due date/desired due date. 1.2.3 While ACI NT would have its own customer information and may have the SAG/GTE products on tape from GTE, ACI NT would not have the due date or new telephone number for new customers since that information is contained in GTE's systems. Therefore, a process is required to provide this information to ACINT. GTE itself does not have uniform access to this information electronically. Until GTE and ACI NT have agreed and established electronic interfaces, ACI NT agrees that an 800 number is the method that will be used. The 800 telephone number will connect ACI NT directly to GTE's NOMC service representatives. When ACI NT receives a request for basic services from a new local service customer, ACI NT will call GTE's NOMC through the 800 number, and, while the new customer is on hold, GTE will provide the due date for service and the new telephone number for that customer. At the same time, ACI NT will give GTE the new customer's name, service address and type of requested service (i.e., X0, X0). GTE will enter that information into its SORCES or SOLAR service ordering systems to be held in suspense until ACI NT sends the confirming LSR. ACI NT will then return to its customer holding on the line and provide the due date and new telephone number. 1.2.4 After concluding the telephone call with the new customer, ACI NT will complete a confirming LSR for the new service and send it electronically to GTE's data center for processing. Upon receipt, GTE will match the LSR with the service order suspended in GTE's system, and if there is a match, GTE will process the LSR. After the LSR is processed, GTE will transmit confirmation electronically to ACI NT through the NDM that the LSR has been processed, providing a record of the telephone number and due date. ACI NT will be required to submit the confirming LSR by 12:00 p.m. each day local time, as defined by the location of the service address. If ACI NT fails to submit the LSR in a timely manner, the suspended LSR will be considered in jeopardy, at which time GTE will assign a new due date upon receipt of the delayed LSR for such customer requests and notify ACI NT of the change. 1.2.5 Number assignments and due date schedules for services other than single line service and xxxx groups up to 12 lines will be assigned within approximately twenty-four (24) hours after GTE's receipt of the LSR using the standard Local Service Confirmation ("LSC") report sent electronically to ACI NT over the NDM, thereby providing a record of the newly established due date. An exception would be a multi-line xxxx group for 12 lines or fewer. The other numbers then will be provided through the normal electronic confirmation process. 1.2.6 The processing of specifically requested telephone numbers (called "vanity numbers") is as follows. GTE will work with ACI NT on a real time interface to process vanity numbers while ACINT's customer is still on the line. If a number solution can be established expeditiously, it will be done while the customer is still on the line. If extensive time will be required to find a solution, GTE service representatives will work with ACI NT representatives off line as GTE would for its own customers. For all of this, the basic tariff guidelines for providing telephone numbers will be followed. 1.2.7 Once the order for line-side interconnection service is established, it is moved for provisioning to the next system level. Here, GTE will validate and process the LSR to establish an account for ACI NT and, if GTE continues to provide some residual services to the customer, GTE will maintain a GTE account. In GTE's system, GTE's account is called the Residual Account and ACINT's account is referred to as the ACI NT Account. If any engineering for the service is necessary, the account would be distributed to the SSCC. Otherwise, it will be distributed for facility assignment. 1.2.8 With the account established and any engineering and facility assignment complete, GTE then will transmit electronically a record to GTE's CZT field personnel if physical interconnection or similar activity is required. The CZTs will provision the service and then electronically confirm such provision in the SOLAR/SORCES system when completed. The accounts then will be transmitted to GTE's Customer Billing Services System ("CBSS"). GTE shall provide to ACI NT a service completion report. Call records for actual service provided to ACINT's customers on GTE facilities will be transmitted from GTE's switches through some usage rating systems (BIP, UMS), screened and eventually delivered to CBSS for the generation of bills. 1.2.9 CBSS is a different system than CABS, and it is the one that GTE will utilize to produce the required bills for resold services, unbundled elements and local number portability. CBSS will create a xxxx bill to ACI NT for resold services and unbundled elements along with a summary xxxx bill master. Daily unrated records for intraLATA toll usage and local usage (incollect in collect usage data will be provided on rated basis) on ACINT's accounts will be generated and transmitted electronically to ACINT. 1.2.10 On resold resale and UNE port accounts, GTE will provide usage in EMR format per existing file exchange schedules. The usage billing will be in agreed upon level of detail for ACI NT to issue a xxxx bill to its end users. 1.2.11 GTE will provide ACI NT with detailed monthly billing information in a paper format until an agreed upon Electronic Data Interchange 811 electronic xxxx bill format is operational. 1.2.12 State or sub-state level billing will include up to ten (10) summary xxxx bill accounts. 1.2.13 GTE accepts ACINT's control reports and agrees to utilize industry standard return codes for unbillable messages. Transmission will occur via the NDM. Tape data will conform to Attachment "A" of the LRDTR. Data will be delivered Monday through Friday except for Holidays as agreed. Data packages will be tracked by invoice sequencing criteria. GTE contacts will be provided for sending/receiving usage files. 1.2.14 GTE will retain data backup for 45 Business Days. To the extent this retention is exclusively for ACINT, ACI NT shall reimburse GTE for all expenses related to this retention. 1.2.15 In addition to the LSR delivery process, ACI NT will distribute directory assistance and directory listing information (together sometimes referred to hereafter as "DA/DL information") to GTE via the LSR ordering process over the NDM. GTE will provide listings service via its "listing continuity" offering. 1.2.16 Charges and credits for PIC changes ordered via an LSR will appear on the wholesale xxxxresale bill. As ACI NT places a request for a PIC change via LSR, the billing will be made on ACI NT account associated with each individual end user. GTE will process all PIC changes from IXCs that are received for ACI NT end users by rejecting back to the IXC with the ACI NT OCN. Detail is provided so that ACI NT can identify the specific charges for rebilling to their its end user.

Operations Support Systems for Resold Services and Unbundled Elements. 1.2.1 ACI QTC will also be able to order services for resale and unbundled network elementsUnbundled Network Elements, as well as interim number portability, directly from GTE through an electronic interface. To initiate an order for these services or elements, ACI QTC will submit a Local Service Request ("LSR") from its data center to GTE's Data Center using the same electronic NDM interface used for trunk-side interconnection. If no NDM interface exists or if ACI QTC chooses to establish a separate NDM interface, ACI QTC must request an NDM facility. For new entrants that elect not to interface electronically, GTE will accommodate submission of LSR orders by facsimile, E-mail, Internet or a dial NDM arrangement. An LSR is very similar to an ASR, except that it will be used exclusively for line-side interconnection requests. GTE will transfer LSRs to GTE's NOMC centralized service order processing center electronically. 1.2.2 Most LSRs will be used either to transfer an existing GTE customer to ACI QTC or to request service for a new customer who is not an existing GTE customer. Depending on the situation, different information will be required on the LSR. LSRs for a conversion of a GTE local customer to ACI QTC must include information relating to all existing, new and disconnected services for that customer, including the customer's name, type of service desired, location of service and features or options the customer desires. ACI QTC will be able to obtain this customer information after GTE has received the customer's written consent as specified in Article VI.?IV, Section 8. For service to a new customer who is not an existing GTE customer, the LSR must contain the customer's name, service address, service type, services, options, features and ALEC CLEC data. If known, the LSR should include the telephone number and due date/desired due date. 1.2.3 While ACI QTC would have its own customer information and may have the SAG/GTE products on tape from GTE, ACI QTC would not have the due date or new telephone number for new customers since that information is contained in GTE's systems. Therefore, a process is required to provide this information to ACIQTC. GTE itself does not have uniform access to this information electronically. Until GTE and ACI QTC have agreed and established electronic interfaces, ACI QTC agrees that an 800 number is the method that will be used. The 800 telephone number will connect ACI QTC directly to GTE's NOMC service representatives. When ACI QTC receives a request for basic services from a new local service customer, ACI QTC will call GTE's NOMC through the 800 number, and, while the new customer is on hold, GTE will provide the due date for service and the new telephone number for that customer. At the same time, ACI QTC will give GTE the new customer's name, service address and type of requested service (i.e., X0, X0). GTE will enter that information into its SORCES or SOLAR service ordering systems to be held in suspense until ACI QTC sends the confirming LSR. ACI QTC will then return to its customer holding on the line and provide the due date and new telephone number. 1.2.4 After concluding the telephone call with the new customer, ACI QTC will complete a confirming LSR for the new service and send it electronically to GTE's data center for processing. Upon receipt, GTE will match the LSR with the service order suspended in GTE's system, and if there is a match, GTE will process the LSR. After the LSR is processed, GTE will transmit confirmation electronically to ACI QTC through the NDM that the LSR has been processed, providing a record of the telephone number and due date. ACI QTC will be required to submit the confirming LSR by 12:00 p.m. each day local time, as defined by the location of the service address. If ACI QTC fails to submit the LSR in a timely manner, the suspended LSR will be considered in jeopardy, at which time GTE will assign a new due date upon receipt of the delayed LSR for such customer requests and notify ACI QTC of the change. 1.2.5 Number assignments and due date schedules for services other than single line service and xxxx groups up to 12 lines will be assigned within approximately twenty-four (24) hours after GTE's receipt of the LSR using the standard Local Service Confirmation ("LSC") report sent electronically to ACI QTC over the NDM, thereby providing a record of the newly established due date. An exception would be a multi-line xxxx group for 12 lines or fewer. The other numbers then will be provided through the normal electronic confirmation process. 1.2.6 The processing of specifically requested telephone numbers (called "vanity numbers") is as follows. GTE will work with ACI QTC on a real time interface to process vanity numbers while ACIQTC's customer is still on the line. If a number solution can be established expeditiously, it will be done while the customer is still on the line. If extensive time will be required to find a solution, GTE service representatives will work with ACI QTC representatives off line as GTE would for its own customers. For all of this, the basic tariff guidelines for providing telephone numbers will be followed. 1.2.7 Once the order for line-side interconnection service is established, it is moved for provisioning to the next system level. Here, GTE will validate and process the LSR to establish an account for ACI QTC and, if GTE continues to provide some residual services to the customer, GTE will maintain a GTE account. In GTE's system, GTE's account is called the Residual Account and ACIQTC's account is referred to as the ACI QTC Account. If any engineering for the service is necessary, the account would be distributed to the SSCC. Otherwise, it will be distributed for facility assignment. 1.2.8 With the account established and any engineering and facility assignment complete, GTE then will transmit electronically a record to GTE's CZT field personnel if physical interconnection or similar activity is required. The CZTs will provision the service and then electronically confirm such provision in the SOLAR/SORCES system when completed. The accounts then will be transmitted to GTE's Customer Billing Services System ("CBSS"). GTE shall provide to ACI QTC a service completion report. Call records for actual service provided to ACIQTC's customers on GTE facilities will be transmitted from GTE's switches through some usage rating systems (BIP, UMS), screened and eventually delivered to CBSS for the generation of bills. 1.2.9 CBSS is a different system than CABS, and it is the one that GTE will utilize to produce the required bills for resold services, unbundled elements and local number portability. CBSS will create a xxxx to ACI QTC for resold services and unbundled elements along with a summary xxxx master. Daily unrated records for intraLATA toll usage and local usage (incollect in collect usage data will be provided on rated basis) on ACIQTC's accounts will be generated and transmitted electronically to ACIQTC. 1.2.10 On resold resale and UNE port accounts, GTE will provide usage in EMR format per existing file exchange schedules. The usage billing will be in agreed upon level of detail for ACI QTC to issue a xxxx to its end users. 1.2.11 GTE will provide ACI QTC with detailed monthly billing information in a paper format until an agreed upon Electronic Data Interchange 811 electronic xxxx format is operational. 1.2.12 State or sub-state level billing will include up to ten (10) summary xxxx accounts. 1.2.13 GTE accepts ACIQTC's control reports and agrees to utilize industry standard return codes for unbillable messages. Transmission will occur via the NDM. Tape data will conform to Attachment "A" of the LRDTR. Data will be delivered Monday through Friday except for Holidays as agreed. Data packages will be tracked by invoice sequencing criteria. GTE contacts will be provided for sending/receiving usage files. 1.2.14 GTE will retain data backup for 45 Business Days. To the extent this retention is exclusively for ACIQTC, ACI QTC shall reimburse GTE for all expenses related to this retention. 1.2.15 In addition to the LSR delivery process, ACI QTC will distribute directory assistance and directory listing information (together sometimes referred to hereafter as "DA/DL information") to GTE via the LSR ordering process over the NDM. GTE will provide listings service via its "listing continuity" offering. 1.2.16 Charges and credits for PIC changes ordered via an LSR will appear on the wholesale xxxx. As ACI QTC places a request for a PIC change via LSR, the billing will be made on ACI QTC account associated with each individual end user. GTE will process all PIC changes from IXCs that are received for ACI QTC end users by rejecting back to the IXC with the ACI QTC OCN. Detail is provided so that ACI QTC can identify the specific charges for rebilling to their end user.

Operations Support Systems for Resold Services and Unbundled Elements. 1.2.1 ACI ICG will also be able to order services for resale and unbundled network elements, as well as interim number portability, directly from GTE through an electronic interface. To initiate an order for these services or elements, ACI ICG will submit a Local Service Request ("LSR") from its data center to GTE's Data Center using the same electronic NDM interface used for trunk-side interconnection. If no NDM interface exists or if ACI chooses to establish a separate NDM interface, ACI must request an NDM facility. For new entrants that elect not to interface electronically, GTE will accommodate submission of LSR orders by facsimile, E-mail, Internet internet or a dial NDM arrangement. An LSR is very similar to an ASR, except that it will be used exclusively for line-side interconnection requests. GTE will transfer LSRs to GTE's NOMC centralized service order processing center electronically. 1.2.2 Most LSRs will be used either to transfer an existing GTE customer to ACI ICG or to request service for a new customer who is not an existing GTE customer. Depending on the situation, different information will be required on the LSR. LSRs for a conversion of a GTE local customer to ACI ICG must include information relating to all existing, new and disconnected services for that customer, including the customer's name, type of service desired, location of service and features or options the customer desires. ACI will be able to obtain this customer information after GTE has received the customer's written consent as specified in Article VI.?. For service to a new customer who is not an existing GTE customer, the LSR must contain the customer's name, service address, service type, services, options, features and ALEC data. If known, the LSR should include the telephone number and due date/desired due date. 1.2.3 While ACI ICG would have its own customer information and may have the SAG/GTE products on tape from GTE, ACI ICG would not have the due date or new telephone number for new customers since that information is contained in GTE's systems. Therefore, a process is required to provide this information to ACIICG. GTE itself does not have uniform access to this information electronically. Until GTE and ACI have agreed and established there is agreement on electronic interfaces, ACI agrees ICG has agreed that an 800 number is the method that will be used. The 800 telephone number will connect ACI ICG directly to GTE's NOMC service representatives. When ACI ICG receives a request for basic services from a new local service customer, ACI ICG will call GTE's NOMC through the 800 number, and, while the new customer is on hold, GTE will provide the due date for service and the new telephone number for that customer. At the same time, ACI ICG will give GTE the new customer's name, service address and type of requested service (( i.e., X0R1, X0B1). GTE will enter that information into its SORCES or SOLAR service ordering systems to be held in suspense until ACI ICG sends the confirming LSR. ACI ICG will then return to its customer holding on the line and provide the due date and new telephone number. 1.2.4 After concluding the telephone call with the new customer, ACI ICG will complete a confirming LSR for the new service and send it electronically to GTE's data center for processing. Upon receipt, GTE will match the LSR with the service order suspended in GTE's system, and if there is a match, GTE will process the LSR. After the LSR is processed, GTE will transmit confirmation electronically to ACI ICG through the NDM that the LSR has been processed, providing a record of the telephone number and due date. ACI ICG will be required to submit the confirming LSR by 12:00 p.m. each day local time, as defined by the location of the service address. If ACI ICG fails to submit the LSR in a timely manner, the suspended LSR will be considered in jeopardy, at which time GTE will assign a new due date upon receipt of the delayed LSR for such customer requests and notify ACI ICG of the change. 1.2.5 Number assignments and due date schedules for services other than single line service and xxxx groups up to 12 lines will be assigned within approximately twenty-four (24) hours after GTE's ’s receipt of the LSR using the standard Local Service Firm Order Confirmation ("LSCFOC") report sent electronically to ACI ICG over the NDM, thereby providing a record of the newly established due date. An exception would be a multi-line xxxx group group, for 12 lines or fewerwhich the pilot number will be provided via the 800 number process. The other numbers then will be provided through the normal electronic confirmation process. 1.2.6 The processing of specifically requested telephone numbers (called "vanity numbers") is as follows. GTE will work with ACI ICG on a real time interface to process vanity numbers while ACIICG's customer is still on the line. If a number solution can be established expeditiously, it will be done while the customer is still on the line. If extensive time will be required to find a solution, GTE service representatives will work with ACI ICG representatives off line as GTE would for its own customers. For all of this, the basic tariff guidelines for providing telephone numbers will be followed. 1.2.7 Once the order for line-side interconnection service is established, it is moved for provisioning to the next system level. Here, GTE will validate and process the LSR to establish an account for ACI ICG and, if GTE continues to provide some residual services to the customer, GTE will maintain a GTE account. In GTE's system, GTE's account is called the Residual Account and ACIICG's account is referred to as the ACI ALEC Account. If any engineering for the service is necessary, the account would be distributed to the SSCC. Otherwise, it will be distributed for facility assignment. 1.2.8 With the account established and any engineering and facility assignment complete, GTE then will transmit electronically a record to GTE's CZT field personnel if physical interconnection or similar activity is required. The CZTs will provision the service and then electronically confirm such provision in the SOLAR/SORCES system when completed. The accounts then will be transmitted to GTE's Customer Billing Services System ("CBSS"). GTE shall provide to ACI ICG a service completion report. Call records for actual service provided to ACIICG's customers on GTE facilities will be transmitted from GTE's switches through some usage rating systems (BIP, UMS), screened and eventually delivered to CBSS for the generation of bills. 1.2.9 CBSS is a different system than CABS, and it is the one that GTE will utilize to produce the required bills for resold services, unbundled elements and local number portability. CBSS will create a xxxx to ACI ICG for resold services and unbundled elements along with a summary xxxx master. Daily unrated records for intraLATA toll usage and local usage (incollect usage data will be provided on rated basis) on ACIICG's accounts will be generated and transmitted electronically to ACIICG. CBSS is the same system that generates GTE's own end user xxxx for GTE local and residual services. GTE will provide mechanized bills in EDI format, using industry standard EMR. Appropriate detailed edits and error correction, as required, will be performed. 1.2.10 On resold accounts, GTE will provide usage in EMR format per existing file exchange schedules. The usage billing will be in agreed upon level of detail for ACI to issue a xxxx to its end users. 1.2.11 GTE will provide ACI with detailed monthly billing information in a paper format until an agreed upon Electronic Data Interchange 811 electronic xxxx format is operational. 1.2.12 State or sub-state level billing will include up to ten (10) summary xxxx accounts. 1.2.13 1.2.11 GTE accepts ACIICG's control reports and agrees to utilize industry standard return codes for unbillable messages. Transmission will occur via the NDM. Tape data will conform to Attachment "A" of the LRDTR. Data will be delivered Monday through Friday except for Holidays as agreed. Data packages will be tracked by invoice sequencing criteria. GTE contacts will be provided for sending/receiving usage files. 1.2.14 1.2.12 Usage interface testing will be used between GTE and ICG. GTE agrees to transmit test files via CONNECT: Direct. Periodic review of control procedures will be performed. 1.2.13 GTE will retain data backup for 45 Business Daysdays. To the extent this retention is exclusively for ACI, ACI ICG shall reimburse GTE for all expenses related to this retention. 1.2.14 GTE and ICG will establish a team to develop a mutually agreeable level of xxxx certification for local resale. GTE will work to facilitate that accurate bills will be rendered. Contingent on a mutually agreeable level of Xxxx Certification for local resale, GTE will participate in an annual supplier quality certification review. 1.2.15 In addition to the LSR delivery process, ACI ICG will distribute directory assistance and directory listing information (together sometimes referred to hereafter as "DA/DL information") to GTE via the LSR ordering process GTE's Data Center over the NDM. GTE will provide listings service via sort the data containing this information and process it to GTE's directory publication company and its "listing continuity" offeringdirectory assistance bureaus. 1.2.16 Charges and credits for PIC changes ordered via an LSR will appear on the wholesale xxxx. As ACI ICG places a request for a PIC change via LSR, the billing will be made on ACI ICG account associated with each individual end user. GTE will process all PIC changes from IXCs that are received for ACI end users by rejecting back to the IXC with the ACI OCN. Detail is provided so that ACI ICG can identify the specific charges for rebilling to their end user. 1.2.17 GTE will provide a displacement/out service report to ICG whenever an end user leaves ICG and procures service from another Local Service Provider (“LSP”). GTE will provide notification to ICG of ICG end user changes in long distance carriers through the normal outPIC process.

Operations Support Systems for Resold Services and Unbundled Elements. 1.2.1 ACI SETI will also be able to order services for resale and unbundled network elementsUNEs, as well as interim number portability, directly from GTE through an electronic interface. To initiate an order for these services or elements, ACI SETI will submit a Local Service Request ("LSR") an LSR from its data center to GTE's Data Center using the same electronic NDM interface used for trunk-side interconnection. If no NDM interface exists or if ACI SETI chooses to establish a separate NDM interface, ACI SETI must request an NDM facility. For new entrants that elect not to interface electronically, GTE will accommodate submission of LSR orders by facsimile, E-mail, Internet or a dial NDM arrangement. An LSR is very similar to an ASR, except that it will be used exclusively for line-side interconnection requests. GTE will transfer LSRs to GTE's NOMC centralized service order processing center electronically. 1.2.2 Most LSRs will be used either to transfer an existing GTE customer to ACI SETI or to request service for a new customer who is not an existing GTE customer. Depending on the situation, different information will be required on the LSR. LSRs for a conversion of a GTE local customer to ACI SETI must include information relating to all existing, new and disconnected services for that customer, including the customer's name, type of service desired, location of service and features or options the customer desires. ACI SETI will be able to obtain this customer information after GTE has received the customer's written consent as specified in Article VI.?IV, Section 8. For service to a new customer who is not an existing GTE customer, the LSR must contain the customer's name, service address, service type, services, options, features and ALEC CLEC data. If known, the LSR should include the telephone number and due date/desired due date. 1.2.3 While ACI SETI would have its own customer information and may have the SAG/GTE products on tape from GTE, ACI SETI would not have the due date or new telephone number for new customers customer since that information is contained in GTE's systems. Therefore, a process is required to provide this information to ACISETI. GTE itself does not have uniform access to this information electronically. Until GTE and ACI SETI have agreed and established electronic interfaces, ACI SETI agrees that an 800 number is the method that will be used. The 800 telephone number will connect ACI SETI directly to GTE's NOMC service representatives. When ACI SETI receives a request for basic services from a new local service customer, ACI SETI will call GTE's NOMC through the 800 number, and, while the new customer is on hold, GTE will provide the due date for service and the new telephone number for that customer. At the same time, ACI SETI will give GTE the new customer's name, service address and type of requested service (i.e., X0, X0). GTE will enter that information into its SORCES or SOLAR service ordering systems to be held in suspense until ACI SETI sends the confirming LSR. ACI SETI will then return to its customer holding on the line and provide the due date and new telephone number. 1.2.4 After concluding the telephone call with the new customer, ACI SETI will complete a confirming LSR for the new service and send it electronically to GTE's data center for processing. Upon receipt, GTE will match the LSR with the service order suspended in GTE's system, and if there is a match, GTE will process the LSR. After the LSR is processed, GTE will transmit confirmation electronically to ACI SETI through the NDM that the LSR has been processed, providing a record of the telephone number and due date. ACI SETI will be required to submit the confirming LSR by 12:00 p.m. each day local time, as defined by the location of the service address. If ACI SETI fails to submit the LSR in a timely manner, the suspended LSR will be considered in jeopardy, at which time GTE will assign a new due date upon receipt of the delayed LSR for such customer requests and notify ACI SETI of the change. 1.2.5 Number assignments and due date schedules for services other than single line service and xxxx groups up to 12 lines will be assigned within approximately twenty-four (24) hours after GTE's receipt of the LSR using the standard Local Service Confirmation ("LSC") report sent electronically to ACI SETI over the NDM, thereby providing a record of the newly established due date. An exception would be a multi-line xxxx group for 12 lines or fewer. The other numbers then will be provided through the normal electronic confirmation process. 1.2.6 The processing of specifically requested telephone numbers (called "vanity numbers") is as follows. GTE will work with ACI SETI on a real time interface to process vanity numbers while ACISETI's customer is still on the line. If a number solution can be established expeditiously, it will be done while the customer is still on the line. If extensive time will be required to find a solution, GTE service representatives will work with ACI SETI representatives off line as GTE would for its own customers. For all of this, the basic tariff guidelines for providing telephone numbers will be followed. 1.2.7 Once the order for line-side interconnection service is established, it is moved for provisioning to the next system level. Here, GTE will validate and process the LSR to establish an account for ACI SETI and, if GTE continues to provide some residual services to the customer, GTE will maintain a GTE account. In GTE's system, GTE's account is called the Residual Account and ACISETI's account is referred to as the ACI SETI Account. If any engineering for the service is necessary, the account would be distributed to the SSCC. Otherwise, it will be distributed for facility assignment. 1.2.8 With the account established and any engineering and facility assignment complete, GTE then will transmit electronically a record to GTE's CZT field personnel if physical interconnection or similar activity is required. The CZTs will provision the service and then electronically confirm such provision in the SOLAR/SORCES system when completed. The accounts then will be transmitted to GTE's Customer Billing Services System ("CBSS"). GTE shall provide to ACI SETI a service completion report. Call records for actual service provided to ACISETI's customers on GTE facilities will be transmitted from GTE's switches through some usage rating systems (BIP, UMS), screened and eventually delivered to CBSS for the generation of bills. 1.2.9 CBSS is a different system than CABS, and it is the one that GTE will utilize to produce the required bills for resold services, unbundled elements and local number portability. CBSS will create a xxxx to ACI SETI for resold services and unbundled elements along with a summary xxxx master. Daily unrated records for intraLATA toll usage and local usage (incollect in collect usage data will be provided on rated basis) on ACISETI's accounts will be generated and transmitted electronically to ACISETI. 1.2.10 On resold resale and UNE port accounts, GTE will provide usage in EMR format per existing file exchange schedules. The usage billing will be in agreed upon level of detail for ACI SETI to issue a xxxx to its end users. 1.2.11 GTE will provide ACI SETI with detailed monthly billing information in a paper format until an agreed upon Electronic Data Interchange 811 electronic xxxx format is operational. 1.2.12 State or sub-state level billing will include up to ten (10) summary xxxx accounts. 1.2.13 GTE accepts ACISETI's control reports and agrees to utilize industry standard return codes for unbillable messages. Transmission will occur via the NDM. Tape data will conform to Attachment "A" of the LRDTR. Data will be delivered Monday through Friday except for Holidays as agreed. Data packages will be tracked by invoice sequencing criteria. GTE contacts will be provided for sending/receiving usage files. 1.2.14 GTE will retain data backup for 45 Business Days. To the extent this retention is exclusively for ACISETI, ACI SETI shall reimburse GTE for all expenses related to this retention. 1.2.15 In addition to the LSR delivery process, ACI SETI will distribute directory assistance and directory listing information (together sometimes referred to hereafter as "DA/DL information") to GTE via the LSR ordering process over the NDM. GTE will provide listings service via its "listing continuity" offering. 1.2.16 Charges and credits for PIC changes ordered via an LSR will appear on the wholesale resale xxxx. As ACI SETI places a request for a PIC change via LSR, the billing will be made on ACI SETI account associated with each individual end user. GTE will process all PIC changes from IXCs that are received for ACI SETI end users by rejecting back to the IXC with the ACI SETI OCN. Detail is provided so that ACI SETI can identify the specific charges for rebilling to their its end user.