PEPPOL Access Point Provider and PEPPOL Sample Clauses

PEPPOL Access Point Provider and PEPPOL. SMP Provider  Provides support to all PEPPOL participants using the services offered.  Performs logging of sending and receiving business document for support and trace purposes.  Engages with other PEPPOL AP provides and PEPPOL SMP providers to resolve issues related to transfer of business documents between them.  Reports service level compliance and significant operation disruptions to the PEPPOL Authority issuing the Service Provider contract.  Escalates support issues the service provider cannot resolve to PEPPOL Authority. The Service provider can escalate issues to the PEPPOL Coordinating Authority if the issue cannot be resolved with the PEPPOL Authority.  Performs the necessary testing required to insure compliance with the relevant technical standards and specifications defined by PEPPOL Back to index
Sample 1
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