Pet Policy. All Properties are deemed as “No Pets Allowed”, unless stated otherwise. If you are found to have/had a pet on the property the full Bond will be forfeited and your booking may be cancelled immediately without refund. For any properties designated as “Pet Friendly”, the following conditions apply: - Pets must be toileted outside, and all droppings must be removed from the premises. A fee will be charged if there are any droppings left in the yard or signs of toileting in the house. Your dog must not be inside the house unless the property rules state otherwise, and it is your responsibility to restrain your dog as we can not guarantee the property is fully secured/enclosed. If the property allows pets inside, only small “house dogs” are allowed, and they are only allowed on timber floors or tiled areas – pets are not permitted on carpet or rugs, on furniture, in bedrooms, on beds, on bedding or towels. You are also required to remove all pet hair and any traces of your pet being inside the property prior to departure. You are liable for any damage caused to the property including the cost of cleaning and repairs. A noisy, barking, or aggressive dog may result in your eviction without refund – it is your responsibility to control your dog at all times. Some properties charge a $50 fee for pets. Service-dogs / guide-dogs allowed (prior notice is greatly appreciated). Identification A copy of your passport or drivers licence may be requested. Force majeure We don’t expect to have to cancel or amend your booking, but if problems occur and we do have to due to unforeseen circumstances (ie. power outage, damage, fire, etc), we will contact you as soon as possible to inform you, and if it is necessary to cancel your booking we will refund the balance of any money you have paid us. We reserve the right to cancel any booking & refund payments at any time in the event of inability to comply with any of the provisions of the contract by virtue of any cessation of electric, gas or telecommunications supplies, industrial disputes, plant or equipment failure, order of government, unavailability of supplies, or any other inevitable accident or unforeseen contingency. In this event, all reasonable endeavours will be made to help find you alternative holiday accommodation but without guarantee or liability.
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Samples: relaxholidayrentals.com.au, relaxholidayrentals.com.au, relaxholidayrentals.com.au
Pet Policy. All If you plan to travel with your pet(s), you must ask when booking whether the property allows pets. For properties that are "pet-friendly", a $200.00 (plus tax) NON-REFUNDABLE PET FEE will be collected (this is NOT a deposit), which covers up to two adult, small-breed dogs, each up to 25 lbs. Even in pet-friendly homes, PETS ARE NOT PERMITTED ON BEDS OR FURNITURE. Properties are deemed as “No Pets Allowed”, unless stated otherwiseinspected thoroughly following guest departures. Damage caused by a pet is not covered by the Damage Protection Fee. If you are found to have/had damage from a pet including but not limited to animal fur, dander, urine, etc. is detected on beds or furniture, the cost of dry-cleaning comforters, upholstery, etc. will be charged to the credit card on file. We regularly monitor all properties on behalf of owners, and a $400.00 PET PENALTY (plus tax) will be imposed when a previously undisclosed pet is discovered to be staying in a pet-friendly property. If a pet is discovered to be staying in a non-pet-friendly property, a $500.00 PET PENALTY (plus tax) will be charged to the credit card on file and may result in eviction from the property. If evidence of a pet is discovered following check-out, the same fine will be imposed. Pets are not allowed in the community pool or in private pools. NOTE: DUE TO COUNTY ORDINANCES, VISITORS’ PETS ARE NOT ALLOWED ON THE BEACH. SERVICE ANIMALS - A service animal is allowed to accompany a guest into a property that is not usually pet-friendly. (Note: Emotional support, therapy, comfort, and/or companion animals are not considered service animals under ADA guidelines.) To verify that the animal in question is a service animal, the ADA allows places of public accommodations to document answers to two questions: 1) Is the animal required because of a disability? 2) What work or task has the animal been trained to perform? If you plan to travel with your service animal, please be prepared to answer these two questions so that we may document this for the property owner. A service animal may not stay on the property without its handler; it must be always under the full Bond handler’s control. The service animal is not allowed in the community pool or a private pool. GOOD NEIGHBOR POLICY - Quiet time for all properties is from 10:00 P.M. until 7:00 A.M., in conjunction with county ordinances. PLEASE be considerate of your neighbors. Radios, stereos, and all other musical or entertainment devices must be played in compliance with the allowable decibel level. Outdoors, the decibel levels cannot exceed fifty (50) decibels between the hours of 10:00 P.M. and 7:00 A.M. Music played indoors must not be able to be heard outside of the property with all doors and windows closed. At 10:00 P.M., all guests not registered at the property must leave the premises. IF OUR STAFF IS REQUIRED TO RESPOND TO THE PROPERTY, AT ANY HOUR, DUE TO NOISE OR NUISANCE COMPLAINTS, A CHARGE OF $150.00 PER INCIDENT WILL BE CHARGED TO THE CREDIT CARD ON FILE. IF THE INCIDENT SHOULD RESULT IN EVICTION, THIS SIGNED AGREEMENT AUTHORIZES JET COASTAL TO CHARGE $1,000.00 TO THE CREDIT CARD OR CARDS ON FILE. INTERFERENCE WITH STAY - JET Coastal is not liable for any disturbance or interruption that may occur during your stay that is outside our reasonable control, including noises, disturbances, or facility closures due to construction, events, or other circumstances beyond our reasonable control. Refunds will not be forfeited issued in any circumstance. COMMUNITY POOL POLICY – All community pools are controlled and maintained by that property's homeowners association. You and your booking may be cancelled immediately without refundguests must abide by all rules for use of the pool and the pool area. For JET Coastal is not responsible for any properties designated as “Pet Friendly”inconvenience or liability related to or resulting from the use of the community pool. PRIVATE POOL POLICY - If the Property has a private pool, the following conditions policies apply: - Pets You and your guests use the pool at your own risk. Neither JET Coastal nor the property owner assumes any responsibility in the event of damage or bodily harm to you or your guests. You assume all responsibility for any charges incurred by misuse or negligence in use of the pool equipment, the pool itself, pool furniture, and/or any pool accessories on the property which may occur during your stay. - You and your guests are only permitted in the pool or pool area. All policies applying to the Property include the pool and pool area, as well. - The maximum number of people in the pool or pool area should not exceed the maximum sleeping capacity of the Property at any time. - Children under the age of ten (10) regardless of swimming ability should be supervised at ALL times by an adult when IN or NEAR the pool area. NO Diving is allowed – always enter the pool feet first. - No glass containers are permitted in the pool or pool area. Impaired individuals should not enter the pool or the pool area. - No riding equipment of any kind, including bicycles, skateboards, skates, rollerblades, or scooters, are permitted in the pool or pool area. - Only single-person flotation devices are permitted in the pool except for devices used to aid individuals with handicaps. - Roughhousing is NOT permitted in the pool or pool area. Running, pushing and dunking are prohibited. - No pets are permitted in the pool or pool area. - Acceptable swimming attire must be toileted outside, and all droppings must be removed from the premises. A fee will be charged if there are any droppings left worn in the yard pool. All children, not toilet trained must use swim diapers. - Pool hours are from 7:00 a.m. until 10:00 p.m. - If your rental home has a pool with a pool heater, for an additional fee the pool temperature can be set to 86 degrees. Do not tamper with any pool equipment, including the heating equipment. Use of pool heat or signs tampering with pool heaters will subject guests to the loss of toileting in the housetheir deposit. Your dog must not be inside the house unless the property rules state otherwise, and it is your responsibility to restrain your dog as we can not guarantee the property is fully secured/enclosed. If the property allows pets inside, only small “house dogs” Many pool heaters are allowedremotely monitored by owners, and they are only allowed on timber floors notified if the heater changes temperature or tiled areas – pets are not permitted on carpet or rugsis turned on. In addition, on furniture, in bedrooms, on beds, on bedding or towelsthe pool heaters may be ineffective once outdoor temperatures drop below 50 degrees. You are also required to remove all pet hair Pool heating must be requested and any traces of your pet being inside the property paid for at least one (1) week prior to arrival. Initials OWNER AREAS - The property may have certain areas that are off-limits to you and your guests, including owners' closets and garages. Do not attempt to access these areas during your stay. SMOKING POLICY - All properties, both interior, and exterior, are designated as NON-SMOKING. There are no exceptions; this includes balconies, decks, patios, lawns, and driveways. If any evidence of smoking is discovered by JET Coastal during your stay or upon departure. You are liable for , a SMOKING PENALTY FEE of $350.00 (plus tax), plus any damage caused additional cleaning and/or odor removal fees incurred, will be added to the property including the cost of cleaning and repairs. A noisy, barking, or aggressive dog may result in your eviction without refund – it is your responsibility to control your dog at all times. Some properties charge a $50 fee for pets. Service-dogs / guide-dogs allowed (prior notice is greatly appreciated). Identification A copy of your passport or drivers licence may be requested. Force majeure We don’t expect to have to cancel or amend your booking, but if problems occur and the payment for such will be processed using credit card or e-Check information on file. BEACH RULES – Please make every effort to help keep our beaches beautiful. Local law requires that you remove everything from the beach before sunset. Most properties require Key Cards, Pool Bands, or Key Fobs. There is a charge for any of these items that are not returned. Please see your Arrival Letter for details regarding your selected property. BEACH FLAGS -- Please observe the beach warning flags posted for your safety: - DOUBLE RED – WATER CLOSED TO PUBLIC USE (SWIMMERS WILL BE FINED) - RED – HIGH HAZARD (ROUGH CONDITIONS, STRONG SURF, AND/OR CURRENTS) - YELLOW – MEDIUM HAZARD (LIGHT SURF AND/OR CURRENTS) - GREEN – LOW HAZARD (CALM CONDITIONS, BUT EXERCISE CAUTION) - PURPLE – MARINE PEST (JELLYFISH, STINGRAYS, DANGEROUS FISH) ENTRY - JET Coastal staff may enter the property in case of an emergency, or to make repairs, alterations, or improvements; to supply necessary or agreed-upon services; or to show the property to prospective purchasers, renters, or contractors. STAFF MAY ALSO ENTER THE PROPERTY IF THERE IS GOOD REASON TO BELIEVE THAT YOU AND/OR YOUR GUESTS MAY HAVE VIOLATED ANY POLICIES SET FORTH IN THIS AGREEMENT. Local law enforcement agencies may become involved, depending on the severity of the infractions. In the event, eviction results from these actions, ABSOLUTELY NO REFUNDS OF ANY KIND WILL BE ISSUED. PROPERTY FOR SALE POLICY – In the event, the property is listed for sale, we may need to show the property during your stay. We will make every effort to schedule the showing to give you a 24-hour notice before showing. HOUSEKEEPING AND MAINTENANCE ISSUES - Please report any housekeeping or maintenance issues you may discover WITHIN 24 HOURS OF CHECK-IN, and we do have will address these issues as quickly as possible. However, NO REFUNDS, rate adjustments, or other compensation will be given for housekeeping or maintenance issues, including any disruptions or failures related to the supply of electricity, water, pool filtration systems, air conditioning or heating systems, telephone, television, and/or cable services, appliances, etc., regardless of whether such issues were reported to staff. LINENS AND TOWELS - All necessary linens and towels are provided. Please DO NOT use these to remove makeup, sunscreen, or bronzers, as this causes permanent staining, requiring the replacement of the item. In addition, DO NOT use towels to clean the property or the grill (if applicable). Linens and towels are not to be taken from the property to be used at the pool or on the beach. Missing or excessively damaged linens or towels will be charged back to the guest’s security damage deposit. AMENITIES - An initial complimentary supply of paper towels, garbage bags, bath tissue, soaps, etc. are provided. Guest is responsible for the purchase of any additional supplies they may require during their stay. Laundry detergent is not part of the starter set due to unforeseen circumstances (ie. power outage, damage, fire, etc), we will contact you as soon as possible to inform you, and if it is necessary to cancel your booking we will refund the balance various allergies of any money you have paid us. We reserve the right to cancel any booking & refund payments at any time in the event of inability to comply with any of the provisions of the contract by virtue of any cessation of electric, gas or telecommunications supplies, industrial disputes, plant or equipment failure, order of government, unavailability of supplies, or any other inevitable accident or unforeseen contingency. In this event, all reasonable endeavours will be made to help find you alternative holiday accommodation but without guarantee or liabilityour guests.
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