Common use of Problem Response Clause in Contracts

Problem Response. Fidelity shall respond to each reported problem promptly based on the severity of the problem and its effect on Customer’s operations and the provision of Services hereunder. Fidelity shall use reasonable commercial efforts to either resolve each problem or provide Customer with information to allow Customer’s personnel to address the problem. In the event the resolution of a reported problem which materially impacts Customer’s operations or the provision of Services hereunder will carry-over to the next business day, Fidelity will provide Customer with a status report for the problem and an estimate of the resolution time and course, if possible.

Problem Response. Fidelity shall respond to each reported problem promptly based on the severity of the problem and its effect on Customer’s 's operations and the provision of Services hereunder. Fidelity shall use commercially reasonable commercial efforts to either resolve each problem or provide Customer with information to allow Customer’s 's personnel to address the problem. In the event the resolution of a reported problem which materially impacts Customer’s 's operations or the provision of Services hereunder will carry-carries over to the next business day, Fidelity will provide Customer with a status report for the problem and an estimate of the resolution time and course, if possible.

Problem Response. Fidelity shall respond to each reported problem promptly based on the severity of the problem and its effect on Customer’s operations and the provision of Services hereunder's operations. Fidelity shall use reasonable commercial efforts to either resolve each problem or provide Customer with information to allow Customer’s 's personnel to address the problem. In the event the resolution of a reported problem which materially impacts Customer’s 's operations or the provision of Services hereunder will carry-over to the next business day, Fidelity will provide Customer with a status report for the problem and an estimate of the resolution time and course, if possible.