PROBLEM-SOLVING PROCESSES. This Agreement contains two different problem-solving processes, each with a different purpose. The first is the Issue Resolution process. Issue Resolution is used in conjunction with Corrective Action, and to problem solve any department issue in an interest- based, rather than in a more traditional, adversarial manner. For most practical purposes, this is the problem-solving process that will be used most by the parties on a local level. The second problem-solving process is the Dispute Resolution Process found in Section 3.D. of this Agreement.
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Samples: National Agreement, National Agreement, National Agreement