Common use of Processing of Complaints Clause in Contracts

Processing of Complaints. When a complaint about an employee is received, the following procedure shall be followed: 1. Complaints, other than those investigated by the Superintendent, shall be investigated by the appropriate administrator who shall acknowledge, accept the complaint, and inform the complainant that the matter will be looked into. 2. The appropriate administrator shall confer with the employee, inform the employee of the complaint, receive the employee's explanation, and, if necessary, request the complainant to come in for a conference with the employee at a time mutually agreed upon by all parties. 3. The use of tape recorders or other mechanical/electronic/video devices is expressly forbidden unless all parties present agree to such use. 4. Twenty-four (24) hours' notice of any meeting to discuss a complaint from a non- supervisory person shall be given employees, and a statement of the reason for the meeting. 5. No administrative action, other than an investigation, shall be warranted or taken on the basis of an anonymous complaint. 6. Employees shall be informed of their right of Union representation. When Union representation is requested, and the employee is to be represented by the Union, the conference must be scheduled at a time when union representation can be present.

Appears in 12 contracts

Samples: Collective Bargaining Agreement, Collective Bargaining Agreement, Collective Bargaining Agreement

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Processing of Complaints. When a complaint about an employee is received, the following procedure shall be followed: 1. Complaints, other than those investigated by the Superintendent, shall be investigated by the appropriate administrator who shall acknowledge, accept the complaint, and inform the complainant that the matter will be looked into. 2. The appropriate administrator shall confer with the employee, inform the employee of the complaint, receive the employee's explanation, and, if necessary, request the complainant to come in for a conference with the employee at a time mutually agreed upon by all parties.parties.β€Œ 3. The use of tape recorders or other mechanical/electronic/video devices is expressly forbidden unless all parties present agree to such use. 4. Twenty-four (24) hours' notice of any meeting to discuss a complaint from a non- supervisory person shall be given employees, and a statement of the reason for the meeting. 5. No administrative action, other than an investigation, shall be warranted or taken on the basis of an anonymous complaint. 6. Employees shall be informed of their right of Union representation. When Union representation is requested, and the employee is to be represented by the Union, the conference must be scheduled at a time when union representation can be present.

Appears in 1 contract

Samples: Collective Bargaining Agreement

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Processing of Complaints. When a complaint about an employee is received, the following procedure shall be followed: 1. Complaints, other than those investigated by the Superintendent, shall be investigated by the appropriate administrator who shall acknowledge, accept the complaint, and inform the complainant that the matter will be looked into. 2. The appropriate administrator shall confer with the employee, inform the employee of the complaint, receive the employee's explanation, and, if necessary, request the complainant to come in for a conference with the employee at a time mutually agreed upon by all parties. 3. The use of tape recorders or other mechanical/electronic/video devices is expressly forbidden unless all parties present agree to such use. 4. Twenty-four (24) hours' notice of any meeting to discuss a complaint from a non- supervisory person shall be given employees, employees and a statement of the reason for the meeting. 5. No administrative action, other than an investigation, shall be warranted or taken on the basis of an anonymous complaint. 6. Employees shall be informed of their right of Union representation. When Union representation is requested, and the employee is to be represented by the Union, the conference must be scheduled at a time when union representation can be present.

Appears in 1 contract

Samples: Collective Bargaining Agreement

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