Common use of Production Support Clause in Contracts

Production Support. Software Subscriptions described above come with Standard or Premium Production Support. Red Hat only provides Production Support for the Red Hat Products and does not provide any Production Support for any underlying infrastructure or for any third party products that may be running on any servers or virtual machines. APPENDIX 2 TRAINING, TRAINING UNITS AND CONSULTING UNITS Red Hat sells Training, Training Units and Consulting Units. Whether you purchase Training, Training Units or Consulting Units from us or though one of our authorized Business Partners, we agree to provide you with the Training, Training Units or Consulting Units on the terms described in this Appendix. In exchange, you agree to comply with the requirements and terms of this Appendix. When we use a capitalized term in this Appendix without defining it, the term has the meaning defined in the base agreement.