Project Organisation. 6.1 If requested by the Customer or specified in the Statement of Work, the Customer Representatives and Ultima Representative will have regular meetings to monitor and review the performance of this Agreement, to discuss any changes proposed in accordance with Clause 14 (Change Requests) and to discuss the Service Level Arrangements (where applicable). 6.2 Before each meeting, the Customer Representatives will notify Ultima Representative, and vice versa, of any problems relating to the provision of the Services for discussion at the meeting. At each meeting the Parties will agree a plan to address any problems. In the event of any problem being unresolved or a failure to agree on the plan, the matter will be resolved in accordance with the Dispute Resolution Procedure. Progress in implementing the plan shall be included in the agenda for the next meeting.
Appears in 4 contracts
Samples: Services Agreement, Services Agreement, Services Agreement
Project Organisation. 6.1 If requested in writing by the Customer or specified in the Statement of Work, the Customer Representatives and Ultima the Supplier Representative will shall have regular meetings to monitor and review the performance of this Agreement, to discuss any changes proposed in accordance with Clause 14 (Change Requests) and to discuss the Service Level Arrangements (where applicable)Arrangements.
6.2 Before each meeting, the Customer Representatives will shall notify Ultima the Supplier Representative, and vice versa, of any problems relating to the provision of the Services for discussion at the meeting. At each meeting such meeting, the Parties will shall agree a plan to address any such problems. In the event of any problem being unresolved or a failure to agree on the plan, the matter will shall be resolved in accordance with the Dispute Resolution Procedure. Progress in implementing the plan shall be included in the agenda for the next meeting.
Appears in 3 contracts
Samples: Master Services Agreement, Master Services Agreement, Master Services Agreement
Project Organisation. 6.1 If requested in writing by the Customer or specified in the Statement of Work, the Customer Representatives Representative and Ultima the Supplier Representative will shall have regular meetings to monitor and review the performance of this Agreement, to discuss any changes proposed in accordance with Clause 14 (Change Requests) 16 and to discuss the Service Level Arrangements (where applicable)Arrangements.
6.2 Before each meeting, the Customer Representatives will shall notify Ultima the Supplier Representative, and vice versa, of any problems relating to the provision of the Services for discussion at the meeting. At each meeting such meeting, the Parties will shall agree a plan to address any such problems. In the event of any problem being unresolved or a failure to agree on the plan, the matter will shall be resolved in accordance with the Dispute Resolution Procedure. Progress in implementing the plan shall be included in the agenda for the next meeting.
Appears in 3 contracts
Samples: Master Services Agreement, Master Services Agreement, Master Services Agreement
Project Organisation. 6.1 If requested in writing by the Customer or specified in the Statement of Work, the Customer Representatives Representative and Ultima the Supplier Representative will shall have regular meetings to monitor and review the performance of this Agreement, to discuss any changes proposed in accordance with Clause 14 (Change Requests) and to discuss the Service Level Arrangements (where applicable)Agreements.
6.2 Before each meeting, the Customer Representatives will Representative shall notify Ultima the Supplier Representative, and vice versa, of any problems relating to the provision of the Services for discussion at the meeting. At each meeting such meeting, the Parties will shall agree a plan to address any such problems. In the event of any problem being unresolved or a failure to agree on the plan, the matter will shall be resolved in accordance with the Dispute Resolution Procedure. Progress in implementing the plan shall be included in the agenda for the next meeting.
Appears in 2 contracts
Samples: Acceptable Use Policy, Service Agreement
Project Organisation. 6.1 5.1 If requested in writing by the Customer Client or specified in the Statement of Work, the Customer Client Representatives and Ultima the Supplier Representative will shall have regular meetings to monitor and review the performance of this Agreement, to discuss any changes proposed in accordance with Clause 14 (Change Requests) and to discuss the Service Level Arrangements (where applicable)Arrangements.
6.2 5.2 Before each meeting, the Customer Client Representatives will shall notify Ultima the Supplier Representative, and vice versa, of any problems relating to the provision of the Services for discussion at the meeting. At each meeting such meeting, the Parties will shall agree a plan to address any such problems. In the event of any problem being unresolved or a failure to agree on the plan, the matter will shall be resolved in accordance with the Dispute Resolution Procedure. Progress in implementing the plan shall be included in the agenda for the next meeting.
Appears in 2 contracts
Samples: Master Services Agreement, Master Services Agreement