Common use of Prompt Resolution Clause in Contracts

Prompt Resolution. In the event AOC initiates a dispute related to an invoice, Contractor shall promptly (but not more than two (2) Business Days from the time AOC initiated such dispute) respond to the issue raised in such dispute, which response shall include a written explanation of the charges that are the subject of such dispute, as well as any supporting documentation necessary to support Contractor’s position. If, within ten (10) days of the date on which AOC notifies Contractor of the dispute, Contractor has either (i) failed to respond to AOC with sufficient details or (ii) failed to provide documentation or other evidence as to the validity of the charges, then such dispute will be deemed resolved in favor of AOC, the appropriate credits against the unpaid invoice will be withheld and the matter closed.

Prompt Resolution. In the event AOC OCA initiates a dispute related to an invoice, Contractor shall promptly (but not more than two (2) Business Days from the time AOC OCA initiated such dispute) respond to the issue raised in such dispute, which response shall include a written explanation of the charges that are the subject of such dispute, as well as any supporting documentation necessary to support Contractor’s position. If, within ten (10) days of the date on which AOC OCA notifies Contractor of the dispute, Contractor has either (i) failed to respond to AOC OCA with sufficient details or (ii) failed to provide documentation or other evidence as to the validity of the charges, then such dispute will be deemed resolved in favor of AOCOCA, the appropriate credits against the unpaid invoice will be withheld and the matter closed.