Common use of Prompt Resolution Clause in Contracts

Prompt Resolution. In the event DIR initiates a dispute in accordance with the Service Management Manual related to a Monthly Invoice (a "DIR-Initiated Financial Dispute"), Service Provider will promptly respond to the issue raised in such dispute, which response will include a written explanation of the charges that are the subject of the DIR-Initiated Financial Dispute, as well as any supporting documentation necessary to support Service Provider's position. If within one hundred eighty (180) days of the date on which DIR notifies Service Provider of the DIR- Initiated Financial Dispute Service Provider has either (i) failed to respond to DIR, or (ii) failed to substantiate that the disputed charges are valid, then such dispute will be deemed resolved in favor of DIR and the appropriate credits will be processed and the matter will be closed.

Prompt Resolution. In the event DIR initiates a dispute in accordance with the Service Management Manual related to a Monthly Invoice (a "DIR-Initiated Financial Dispute"), Service Provider will promptly respond to the issue raised in such dispute, which response will include a written explanation of the charges that are the subject of the DIR-Initiated Financial Dispute, as well as any supporting documentation necessary to support Service Provider's position. If within one hundred eighty (180) days of the date on which DIR notifies Service Provider of the DIR- DIR-Initiated Financial Dispute Service Provider has either (i) failed to respond to DIR, or (ii) failed to substantiate that the disputed charges are valid, then such dispute will be deemed resolved in favor of DIR and the appropriate credits will be processed and the matter will be closed.

Prompt Resolution. In the event DIR initiates a dispute in accordance with the Service Management Manual related to a Monthly Invoice (a "DIR-Initiated Financial Dispute"), Service Provider will promptly respond to the issue raised in such dispute, which response will include a written explanation of the charges that are the subject of the DIR-Initiated Financial Dispute, as well as any supporting documentation necessary to support Service Provider's position. If within one hundred eighty (180) days of the date on which DIR notifies Service Provider of the DIR- DIR-Initiated Financial Dispute Service Provider has either (i) failed to respond to DIR, DIR or (ii) failed to substantiate that provide documentation or other evidence as to the validity of the disputed charges are valid, then such dispute will be deemed resolved in favor of DIR and the appropriate credits will be processed and the matter will be closed.