Common use of Provision of Personnel & Customer Service Clause in Contracts

Provision of Personnel & Customer Service. Caterer will provide a staff of properly trained and experienced personnel to ensure satisfactory performance of the Services. Caterer will assign to the project a designated representative who will be responsible for the administration and coordination of the Services. All staff assigned by Caterer to perform the Services will maintain the highest standards of courtesy, service, and professionalism in the performance and completion of the Services. Caterer will train its employees in appropriate handling of any customer requests and complaints. Caterer will (i) treat all customers with respect and fairness; (ii) work diligently to resolve all customer complaints or concerns to the customer’s satisfaction. Any unresolved customer service complaint will be referred to the University’s Assistant Vice President of Campus Services or his or her designee (“University Representative”). Caterer and the University Representative will in good faith discuss possible resolutions for such a complaint.

Provision of Personnel & Customer Service. Caterer will provide a staff of properly trained and experienced personnel to ensure satisfactory performance of the Services. Caterer Xxxxxxx will assign to the project a designated representative who will be responsible for the administration and coordination of the Services. All staff assigned by Caterer Xxxxxxx to perform the Services will maintain the highest standards of courtesy, service, and professionalism in the performance and completion of the Services. Caterer will train its employees in appropriate handling of any customer requests and complaints. Caterer will (i) treat all customers with respect and fairness; (ii) work diligently to resolve all customer complaints or concerns to the customer’s satisfaction. Any unresolved customer service complaint will be referred to the University’s Assistant Vice President of Campus Services for Business Affairs or his or her designee (“University Representative”). Caterer Xxxxxxx and the University Representative will in good faith discuss possible resolutions for such a complaint.

Provision of Personnel & Customer Service. Caterer will provide a staff of properly trained and experienced personnel to ensure satisfactory performance of the Services. Caterer will assign to the project a designated representative who will be responsible for the administration and coordination of the Services. All staff assigned by Caterer to perform the Services will maintain the highest standards of courtesy, service, and professionalism in the performance and completion of the Services. Caterer will train its employees in appropriate handling of any customer requests and complaints. Caterer will (i) treat all customers with respect and fairness; (ii) work diligently to resolve all customer complaints or concerns to the customer’s satisfaction. Any unresolved customer service complaint will be referred to the University’s Assistant Vice President of Campus Services for Business Affairs or his or her designee (“University Representative”). Caterer and the University Representative will in good faith discuss possible resolutions for such a complaint.