Public services delivery Sample Clauses

Public services delivery. The insufficient administrative and financial capacity at the central and local government to meet the increasingly diversified needs of beneficiaries, especially in ensuring high quality public services, is caused by the following factors: • Inconsistent regulation of public services through separate normative acts; • Cost and quality standards have not been defined for all public services; • The transfer of competences in the decentralization process (in education, health, population registry, basic public services) was done without a proper assessment of the administrative capacity of the local authorities that should have underpinned the options for allocation of competences. Decentralization has been often incomplete or unclear/diffuse, decentralized public services/public services delivered by local authorities being underfunded in most of the cases; • Insufficient concern for the long‐term implementation of management, monitoring and evaluation systems and tools for public services delivery; • Insufficient concern for the design and delivery of public services in partnerships with the other stakeholder entities (central and local authorities, NGOs); • Access to public services is limited in some cases, at the level of territorial administrative units, both due to technical issues, such as the low level of interconnection of information systems, and to socio‐economic factors, budget constraints and limited administrative capacity of territorial administrative units; • The necessity to operationalize one stop shop system and e‐government systems in order to reduce bureaucracy, operating costs of the public administration system and expanding citizens' access to public information by local and national interest.