Quality Control Plan (QCP). Contractor shall establish and maintain a Quality Control Plan to ensure that the requirements of the Contract are met. An updated copy must be provided to the County’s Project Director on the Contract’s start date and as changes occur. The original plan and any future amendments are subject to County review and approval and shall include, but shall not be limited to: 1. A functional performance test and evaluation of the continuous electronic monitoring equipment, with documented results, each time the equipment is issued to and returned by a Participant; Contractor will provide a written plan describing how its systems will be tested and how performance standards will be met. 2. An inspection system assuring ongoing delivery of services; it must specify the activities to be audited/inspected on either a scheduled or unscheduled basis, how often audits/inspections will be accomplished, the title of the individual(s) who will perform and record the audits/inspections and the methods for identifying and preventing deficiencies in the quality of the system. All audit/inspection results must be documented and available for review by County during normal business hours. 3. A computerized method of tracking equipment inventory, maintenance, battery life, and service records specific to each piece of equipment in accordance with suggested manufacturers' maintenance specifications. 4. A method for ensuring uninterrupted services to Probation in the event of a strike of Contractor’s employees. 5. A method for ensuring that Offender record confidentiality is maintained. 6. Contractor’s responsibility for safeguarding all County information provided for use by Contractor. I. Quality Assurance 1. If Contractor's Equipment does not meet the specifications for the failure rate specified in section B.1.4 of this Attachment A, County may consider such deficiency as sufficient cause to terminate this Contract, pursuant to Penal Code Section 1203.016(j)(3)(E). Further, upon discovery of such non-compliance by Contractor, County may terminate the Contract pursuant to paragraph K of the Contract. 2. At Administrator’s discretion, the County’s Project Director shall chair a steering committee consisting of designated Probation staff and Contractor’s Project Manager, and other primary or additional support staff that may be designated by Contractor. The committee shall meet on a monthly basis to discuss operational procedures. A mutual effort will be made to resolve any problems that may be identified or any improvements that may be needed. Wherever meetings are held, written minutes shall be taken by Probation staff and made available to Contractor. Contractor shall ensure that Contractor’s Project Manager and other primary or additional support staff that may be designated by Contractor, or any of Contractor’s subcontractors, attend the monthly steering committee meetings, as needed or as requested by Probation. J. Work Outside of Scope of Contract Contractor agrees that any work performed outside the scope of this Contract, without the prior written approval of the County in accordance with paragraph C, entitled “Amendments,” shall be deemed to be a gratuitous effort on the part of the Contractor, and the Contractor shall have no claim therefore against the County.
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Samples: Provision of Full Case Management Supervised Electronic Confinement/Home Detention Program, Provision of Full Case Management Supervised Electronic Confinement/Home Detention Program, Provision of Full Case Management Supervised Electronic Confinement/Home Detention Program