Queue Recording Sample Clauses

Queue Recording. The administrator can set the percentage of calls that will be recorded on the queue from 0% to 100% You can choose to record both caller and agent, just agent or just caller. You can also give the customer the option to opt out of being recorded. These recordings are stored and are accessible from within the Call Recording platform. The queue information as well as the caller CLI and agent ID is stored in the metadata. Please note. Call recording cannot be set at a queue level on outbound calls.
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Related to Queue Recording

  • Tape Recording The Fund on behalf of itself and its Customers authorizes the Custodian to tape record any and all telephonic or other oral instructions given to the Custodian by or on behalf of the Fund, including from any Authorized Person. This authorization will remain in effect until and unless revoked by the Fund in writing. The Fund further agrees to solicit valid written or other consent from any of its employees with respect to telephone communications to the extent such consent is required by applicable law.

  • Time Recording The instrumentation shall enable the action to be recorded throughout its duration and readings to be made to within one one-thousandth of a second; The beginning of the impact at the moment of first contact between the headform and the item being tested shall be detected on the recordings used for analysing the test.

  • Video recording During the Construction Period, the Contractor shall provide to the Authority for every calendar quarter, a video recording, which will be compiled into a 3 (three)- hour compact disc or digital video disc, as the case may be, covering the status and progress of Works in that quarter. The video recording shall be provided to the Authority no later than 15 (fifteen) days after the close of each quarter after the Appointed Date.

  • Telephone Recording Each party consents to the recording of the telephone conversations of trading and marketing personnel in connection with this Agreement or any potential Transaction and consents to such recording being used as evidence in court proceedings.

  • Call Recording 10.1 A call recording service is provided as part of Voip Exchange and by using this service the customer undertakes that it is abiding by the following legislation linked to call recording in the United Kingdom.

  • Telephone Recordings I understand and agree that any telephone conversation with You will or may be recorded for accuracy and I consent to such recording.

  • Telephone Monitoring/Recording From time to time we may monitor and/or record telephone calls between you and us to assure the quality of our customer service or as required by applicable law.

  • Recording Neither Landlord nor Tenant shall record this Lease or a short form memorandum hereof without the consent of the other.

  • Recording Conversations You acknowledge and agree that we may record any telephone conversation we have with you, regardless of whether we so inform you at the time of the conversation. This helps document the transaction or conversation and helps protect both parties.

  • Maintenance Records All maintenance work orders for the prior 12 months.

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