Call Recording. 10.1 A call recording service is provided as part of Voip Exchange and by using this service the customer undertakes that it is abiding by the following legislation linked to call recording in the United Kingdom.
Call Recording. Calls may be recorded for training, quality improvement and security purposes in accordance with the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000.
Call Recording. 6.1 Where your use of the Fixed Voice Services enables you to record calls, including through the use of the Nine Network and/or Nine IP Telephony, you warrant and represent to us that:
6.1.1 you have made yourself aware (and will procure that each End User is aware) of all legal rules and regulations governing the recording of Calls, including the circumstances in which and purposes for which such recording may be made, the length of time of retention of such information, the need to notify and manner of notification given to those taking part in such Calls; and
6.1.2 you will comply at all times with all relevant legislation relevant to the recording of Calls, including the Regulation of Investigatory Powers Xxx 0000, Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000, Data Protection Xxx 0000, The Employment Practices, Data Protection Code, Telecommunications (Data Protection and Privacy) Regulations 1999, and the Human Rights Xxx 0000.
6.2 You agree to indemnify us and hold us harmless against all and any costs, claims, damages, expenses or other liabilities that we incur as a result of your breach of Part B paragraph 6.1.
Call Recording. 10.1 A call recording service is provided as part of Voip Exchange and by using this service the customer undertakes that it is abiding by the following legislation linked to call recording in the United Kingdom.
10.1.1 Regulation of Investigatory Powers Xxx 0000 ("RIPA")[13]
10.1.2 Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000 ("LBP Regulations")[14]
10.1.3 Data Protection Xxx 0000
10.1.4 Telecommunications (Data Protection and Privacy) Regulations 1999[15]
Call Recording. We may record telephone calls for quality assurance purposes, instruction of payment orders and related acts. Failure to do so shall not be deemed a failure to exercise reasonable care or good faith. By calling, you agree to indemnify and hold OnPoint harmless against any costs, expenses, damages, and liabilities, including attorney’s fees that may incur as a result of such recording or the use thereof.
Call Recording. 2.2.1 ABX may record and/or monitor incoming or outgoing communication, on any advertised, operated or related telephone numbers of ABX, under or in connection with this Agreement, and/or the QAF, without any such prior notice provided to Liquidity Provider. Where a recording is made pursuant to this Clause 2.2.1, said recording shall be the sole property of ABX and evidence the truth of its contents. Liquidity Provider acknowledges that it shall not be entitled to access, copy, compel delivery or otherwise, any recording whatsoever unless otherwise required by law.
Call Recording. All telephone calls are recorded for regulatory and training purposes and these will be referred to as part of our advice records. All call recordings will be used to minimise ambiguity in our discussions or instructions received and are encrypted for security and integrity purposes. These records will be kept in line with regulatory and statutory requirements and will be retained for a period of at least 6 years. In order to meet our regulatory obligations; calls concerning advice and transactions may not be carried out via our adviser’s mobile phone number, and any such calls will need to be conducted through the recorded office number stipulated.
Call Recording. A call recording service is provided as part of Voxone and by using this service the customer undertakes that it is abiding by the following legislation linked to call recording in the United Kingdom.
Call Recording. (a) It is a legal requirement that you inform callers before they are recorded that you will be recording the phone call so that the caller has the opportunity to either end the call or else ask to be transferred to another line where recording does not take place. The caller must be given sufficient opportunity to do so, otherwise the call must not proceed.
(b) You can notify callers that their call is being recorded either by playing a prerecorded audio file announcement or by your Operator informing the caller before recording starts. Failure to do so is a breach of Law and of your Agreement.
(c) You shall indemnify us and our Partners from and against all actions, claims, damages, liabilities or costs (including legal costs) arising from, or directly or indirectly related to, you compliance with the foregoing call recording requirements, all associated conduct, acts or omissions, or any claim that the call recording service has infringed any rights at law or otherwise.
(d) When using call recording, you accept full responsibility and liability for ensuring that all callers are notified at the beginning of the telephone conversation that the call will be recorded, and that callers are given sufficient opportunity to provide their consent; otherwise the call must not proceed. You must ensure that no confidential information is subject to unauthorised use and disclosure.
