Common use of RECORDS AND AUDIT ACCESS Clause in Contracts

RECORDS AND AUDIT ACCESS. 28.1 The Supplier shall keep and maintain, during the Contract Period and for twelve (12) months after the expiry of the Contract Period or following termination of the Contract (or as long a period as may be agreed between the Parties), full and accurate records and accounts of the operation of the Contract including the Services provided under it, and the amounts paid by the Customer. 28.2 The Supplier shall keep the records and accounts referred to in clause 28.1 above in accordance with Good Industry Practice and generally accepted accounting principles. 28.3 The Supplier shall on request afford the Customer, the Customer's representatives and/or the Auditor access to such records and accounts as may be required by the Customer from time to time. 28.4 The Supplier shall provide such records and accounts (together with copies of the Supplier's published accounts) during the Contract Period and for twelve (12) months after the date of termination or expiry of the Contract to the Customer and the Auditor. 28.5 The Customer shall use reasonable endeavours to ensure that the conduct of each audit does not unreasonably disrupt the Supplier or delay the provision of the Services save insofar as the Supplier accepts and acknowledges that control over the conduct of audits carried out by the Auditor is outside of the control of the Customer. 28.6 Subject to the Customer's rights in respect of Confidential Information, the Supplier shall on demand provide the Auditors with all reasonable co-operation and assistance in relation to each audit, including: 28.6.1 all information requested by the Customer within the scope of the audit; 28.6.2 reasonable access to sites controlled by the Supplier and to equipment used in the provision of the Services; and 28.6.3 access to the Staff. 28.7 The Parties agree that they shall bear their own respective costs and expenses incurred in respect of compliance with their obligations under this clause 28, unless the audit reveals a material Default by the Supplier in which case the Supplier shall reimburse the Customer for the Customer's reasonable costs incurred in relation to the audit.

RECORDS AND AUDIT ACCESS. 28.1 29.1 The Supplier shall keep and maintain, during maintain for the Contract Period and for twelve (12) months time period after the date of termination or expiry (whichever is the earlier) of the Contract Period or following termination as specified in paragraph 12 of the Contract Order Form (or as long a period as may be agreed between the Parties), full and accurate records and accounts of the operation of the Contract including the Services provided under it, and the amounts paid by the Customer. 28.2 29.2 The Supplier shall keep the records and accounts referred to in clause 28.1 29.1 above in accordance with Good Industry Practice and generally accepted accounting principles. 28.3 29.3 The Supplier shall on request afford the Customer, the Customer's representatives and/or the Auditor access to such records and accounts as may be required by the Customer from time to timetime save for any Confidential Information which has been copied in the usual course of back ups or archiving of a computer system or is otherwise not readily and reasonably retrievable from a computer system. 28.4 29.4 The Supplier shall provide such records and accounts (together with copies of the Supplier's published accounts) during the Contract Period and for twelve (12) months the period specified in paragraph 12 of the Order Form after the date of termination or expiry of the Contract to the Customer and the Auditor. 28.5 29.5 The Customer shall use reasonable endeavours to ensure that the conduct of each audit does not unreasonably disrupt the Supplier or delay the provision of the Services save insofar as the Supplier accepts and acknowledges that control over the conduct of audits carried out by the Auditor is outside of the control of the Customer. 28.6 29.6 Subject to the Customer's Supplier’s rights in respect of Confidential Information, the Supplier shall on demand provide the Auditors with all reasonable co-operation and assistance in relation to each audit, including: 28.6.1 29.6.1 all reasonable information requested by the Customer within the scope of the audit; 28.6.2 29.6.2 reasonable access to sites controlled by the Supplier and to equipment Equipment used in the provision of the Services; and 28.6.3 29.6.3 access to the Staff. 28.7 29.7 The Parties agree that they shall bear their own respective costs and expenses incurred in respect of compliance with their obligations under this clause 2829, unless the audit reveals a material Default by the Supplier in which case the Supplier shall reimburse the Customer for the Customer's reasonable costs incurred in relation to the audit.

RECORDS AND AUDIT ACCESS. 28.1 39.1 The Supplier shall keep and maintain, during the Contract Period and for twelve maintain until six (126) months years after the date of termination or expiry of (whichever is the Contract Period or following termination earlier) of the Contract (or as long a period as may be agreed between the Parties), full and accurate records and accounts of the operation of the Contract including including: the Goods and/or Services provided under it, the Contract entered into with the Customer and the amounts paid by the CustomerCustomer and each Contracting Authority. 28.2 39.2 The Supplier shall keep the records and accounts referred to in clause 28.1 Clause 39.1 above in accordance with Good Industry Practice and generally accepted accounting principlesgood accountancy practice. 28.3 39.3 The Supplier shall on request afford the Customer, the Customer's representatives Technology Provider and/or the Auditor such access to such records and accounts as may be required by the Customer from time to time. 28.4 39.4 The Supplier shall provide such records and accounts (together with copies of the Supplier's published accounts) during the Contract Period and for twelve a period of six (126) months years after the date of termination or expiry of the Contract Period to the Customer and the Auditor. 28.5 39.5 The Customer shall use reasonable endeavours to ensure that the conduct of each audit does not unreasonably disrupt the Supplier or delay the provision of the Goods and/or Services save insofar as the Supplier accepts and acknowledges that control over the conduct of audits carried out by the Auditor is outside of the control of the Customer. 28.6 39.6 Subject to the Customer's rights in respect of Confidential Information, the Supplier shall on demand provide the Auditors with all reasonable co-operation and assistance in relation to each audit, including:including:- 28.6.1 (a) all information requested by the Customer within the scope of the audit; 28.6.2 (b) reasonable access to sites controlled by the Supplier and to equipment Equipment used in the provision of the Goods and/or Services; and 28.6.3 (c) access to the Staff. 28.7 39.7 The Parties agree that they shall bear their own respective costs and expenses incurred in respect of compliance with their obligations under this clause 28Clause, unless the audit reveals a material Default by the Supplier in which case the Supplier shall reimburse the Customer for the Customer's reasonable costs incurred in relation to the audit.

RECORDS AND AUDIT ACCESS. 28.1 12.1 The Supplier Provider shall keep and maintain, during the Contract Period and for twelve (12) months maintain until six years after the date of termination or expiry (whichever is the earlier) of the Contract Period or following termination of the Contract this Framework Agreement (or as long a period as may be agreed between the Parties), full and accurate records and accounts of the operation of the Contract this Framework Agreement including the Services provided under it, the Contracts entered into with the Council and the amounts paid to it by the CustomerCouncil. 28.2 12.2 The Supplier Provider shall keep the records and accounts referred to in clause 28.1 12.1 above in accordance with Good Industry Practice and generally accepted accounting principlesgood accountancy practice. 28.3 12.3 The Supplier Provider shall on request afford the Customer, the Customer's representatives and/or Council or the Auditor (or both) such access to such records and accounts as may be required by the Customer from time to time. 28.4 12.4 The Supplier Provider shall provide such records and accounts (together with copies of the SupplierProvider's published accounts) during the Contract Period Term and for twelve (12) months a period of six years after the date of termination or expiry of the Contract Term to the Customer Council and the Auditor. 28.5 12.5 The Customer Council shall use reasonable endeavours to ensure that the conduct of each audit Audit does not unreasonably disrupt the Supplier Provider or delay the provision of the Services pursuant to the Contracts, save insofar as the Supplier Provider accepts and acknowledges that control over the conduct of audits Audits carried out by the Auditor is outside of the control of the CustomerCouncil. 28.6 12.6 Subject to the CustomerCouncil's rights in respect of Confidential Informationconfidentiality, the Supplier Provider shall on demand provide the Auditors Auditor with all reasonable co-operation and assistance in relation to each auditAudit, including: 28.6.1 (a) all information requested by the Customer Auditor within the scope of the auditAudit; 28.6.2 (b) reasonable access (after first giving a minimum of 48 hours’ notice) to sites controlled by the Supplier Provider and to equipment used in the provision of the Services; and 28.6.3 (c) access to the Staff. 28.7 12.7 The Parties agree that they shall bear their own respective costs and expenses incurred in respect of compliance with their obligations under this clause 2812, unless the audit Audit reveals a material Material Default by the Supplier Provider in which case the Supplier Provider shall reimburse the Customer Council for the CustomerCouncil's reasonable costs incurred in relation to the auditAudit.

RECORDS AND AUDIT ACCESS. 28.1 29.1 The Supplier shall keep and maintain, during maintain for the Contract Period and for twelve (12) months time period after the date of termination or expiry (whichever is the earlier) of the Contract Period or following termination as specified in paragraph 12 of the Contract Order Form (or as long a period as may be agreed between the Parties), full and accurate records and accounts of the operation of the Contract including the Services provided under it, and the amounts paid by the Customer. 28.2 29.2 The Supplier shall keep the records and accounts referred to in clause 28.1 29.1 above in accordance with Good Industry Practice and generally accepted accounting principles. 28.3 29.3 The Supplier shall on request afford the Customer, the Customer's representatives and/or the Auditor access to such records and accounts as may be required by the Customer from time to timetime save for any Confidential Information which has been copied in the usual course of back ups or archiving of a computer system or is otherwise not readily and reasonably retrievable from a computer system. 28.4 29.4 The Supplier shall provide such records and accounts (together with copies of the Supplier's published accounts) during the Contract Period and for twelve (12) months the period specified in paragraph 12 of the Order Form after the date of termination or expiry of the Contract to the Customer and the Auditor. 28.5 29.5 The Customer shall use reasonable endeavours to ensure that the conduct of each audit does not unreasonably disrupt the Supplier or delay the provision of the Services save insofar as the Supplier accepts and acknowledges that control over the conduct of audits carried out by the Auditor is outside of the control of the Customer. 28.6 29.6 Subject to the Customer's Supplier‟s rights in respect of Confidential Information, the Supplier shall on demand provide the Auditors with all reasonable co-operation and assistance in relation to each audit, including: 28.6.1 29.6.1 all reasonable information requested by the Customer within the scope of the audit; 28.6.2 29.6.2 reasonable access to sites controlled by the Supplier and to equipment Equipment used in the provision of the Services; and 28.6.3 29.6.3 access to the Staff. 28.7 29.7 The Parties agree that they shall bear their own respective costs and expenses incurred in respect of compliance with their obligations under this clause 2829, unless the audit reveals a material Default by the Supplier in which case the Supplier shall reimburse the Customer for the Customer's reasonable costs incurred in relation to the audit...

RECORDS AND AUDIT ACCESS. 28.1 31.1 The Supplier Provider shall keep and maintain, during the Contract Period and for twelve (12) months maintain until 6 years after the date of termination or expiry (whichever is the earlier) of the Contract Period or following termination of the Contract (or as long a period as may be agreed between the Parties), this Services Agreement full and accurate records and accounts of the operation of the Contract this Services Agreement including the Services call off services provided under it, the Call off Contracts entered into with the Council and Other Contracting Bodies and the amounts Charges or other sums paid by the CustomerCouncil or Other Contracting Bodies. 28.2 31.2 The Supplier Provider shall keep the records and accounts referred to in clause 28.1 Clause 31.1 above in accordance with Good Industry Practice and generally accepted accounting principlesgood accountancy practice. 28.3 31.3 The Supplier Provider shall on request afford the Customer, the Customer's representatives and/or Council or the Auditor (or both) such access to such records and accounts as may be required by the Customer from time to time. 28.4 31.4 The Supplier Provider shall provide such records and accounts (together with copies of the Supplier's Provider’s published accounts) during the Contract Period Term and for twelve (12) months a period of 6 years after the date of termination or expiry of the Contract Term to the Customer Council and the Auditor. 28.5 31.5 The Customer Council shall use reasonable endeavours to ensure that the conduct of each audit Audit does not unreasonably disrupt the Supplier Provider or delay the provision of the Services pursuant to the Call off Contracts, save insofar as the Supplier Provider accepts and acknowledges that control over the conduct of audits Audits carried out by the Auditor is outside of the control of the CustomerCouncil. 28.6 31.6 Subject to the Customer's Council’s rights in respect of Confidential Informationconfidentiality, the Supplier Provider shall on demand provide the Auditors Auditor with all reasonable co-operation and assistance in relation to each auditAudit, including:; 28.6.1 31.6.1 all information requested by the Customer Auditor within the scope of the auditAudit; 28.6.2 31.6.2 reasonable access to sites controlled by the Supplier Provider and to equipment used in the provision of the Services; and 28.6.3 31.6.3 access to the Staff. 28.7 31.7 The Parties agree that they shall bear their own respective costs and expenses incurred in respect of compliance with their obligations under this clause 28Clause 31, unless the audit Audit reveals a material Default default by the Supplier Training Provider in which case the Supplier Training Provider shall reimburse the Customer Council for the Customer's Council’s reasonable costs incurred in relation to the auditAudit.

RECORDS AND AUDIT ACCESS. 28.1 6.7.1 The Supplier Contractor shall keep and maintain, during the Contract Period and for twelve maintain until one (121) months year after the date of termination or expiry of (whichever is the Contract Period or following termination earlier) of the Contract (or as long a period as may be agreed between the Parties), full and accurate records and accounts of the operation of the Contract including the Services Goods provided under it, the Call-Off Contracts entered into with the Contracting Authority and the amounts paid by the Customereach Contracting Authority. 28.2 6.7.2 The Supplier Contractor shall keep the records and accounts referred to in clause 28.1 Clause 6.7.1 above in accordance with Good Industry Practice and generally accepted accounting principlesgood accountancy practice. 28.3 6.7.3 The Supplier Contractor shall on request afford the Customer, the Customer's representatives and/or the Auditor such access to such records and accounts as may be required by the Customer from time to time. 28.4 6.7.4 The Supplier Contractor shall provide such records and accounts (together with copies of the Supplier's Contractor’s published accounts) during the Contract Period and for twelve a period of one (121) months year after the date of termination or expiry of the Contract Period to the Customer and the Auditor. 28.5 6.7.5 The Customer shall use reasonable endeavours to ensure that the conduct of each audit does not unreasonably disrupt the Supplier Contractor or delay the provision supply of the Services Goods save insofar as the Supplier Contractor accepts and acknowledges that control over the conduct of audits carried out by the Auditor is outside of the control of the Customer. 28.6 6.7.6 Subject to the Customer's rights in respect of Confidential Information, the Supplier Contractor shall on demand provide the Auditors Auditor with all reasonable co-operation and assistance in relation to each audit, including:including:- 28.6.1 (a) all information requested by the Customer within the scope of the audit; 28.6.2 (b) reasonable access to sites controlled by the Supplier Contractor and to equipment Equipment used in the provision of the Services; and 28.6.3 (c) access to the Staff. 28.7 6.7.7 The Parties agree that they shall bear their own respective costs and expenses incurred in respect of compliance with their obligations under this clause 28Clause 6.7, unless the audit reveals a material Default by the Supplier Contractor in which case the Supplier Contractor shall reimburse the Customer for the Customer's reasonable costs incurred in relation to the audit.

RECORDS AND AUDIT ACCESS. 28.1 33.1. The Supplier shall keep and maintain, during the Contract Period and for twelve thirty-six (1236) months after the expiry of the Contract Period or following termination of the Contract this Agreement (or as long a period as may be agreed between required by the PartiesTrust), full and accurate records and accounts of the operation of the Contract this Agreement including the Services provided under it, and the amounts paid by the CustomerTrust. 28.2 33.2. The Supplier shall keep the records and accounts referred to in clause 28.1 33.1 above in accordance with Good Industry Practice and generally accepted accounting principles. 28.3 33.3. The Supplier shall on request afford the CustomerTrust, the Customer's representatives and/or Trust Representative, the Auditor and/or any person engaged by the Trust to carry out an ISO 27001 audit access to such records and accounts (which may include working papers if reasonably requested) as may be required by the Customer Trust from time to time. 28.4 33.4. The Supplier shall provide such records and accounts (together with copies of the Supplier's published accounts) during the Contract Period and for twelve thirty-six (1236) months after the date of termination or expiry of the Contract this Agreement to the Customer Trust and the Auditor. 28.5 33.5. The Customer Trust shall use reasonable endeavours to ensure that the conduct of each audit does not unreasonably disrupt the Supplier or delay the provision of the Services save insofar as the Supplier accepts and acknowledges that control over the conduct of audits carried out by the Auditor is outside of the control of the CustomerTrust. 28.6 33.6. Subject to the CustomerTrust's rights in respect of Confidential InformationInformation as set out in clause 24.6, the Supplier shall on demand provide the Auditors with all reasonable co-operation and assistance in relation to each audit, includingincluding but not limited to: 28.6.1 33.6.1. all information requested by the Customer Trust within the scope of the audit; 28.6.2 33.6.2. reasonable access to sites controlled by the Supplier and to equipment Equipment used in the provision of the Services; and 28.6.3 access to the Staff. 28.7 The Parties agree that they shall bear their own respective costs and expenses incurred in respect of compliance with their obligations under this clause 28, unless the audit reveals a material Default by the Supplier in which case the Supplier shall reimburse the Customer for the Customer's reasonable costs incurred in relation to the audit.

RECORDS AND AUDIT ACCESS. 28.1 The Supplier shall keep and maintain, during the Contract Period and for twelve (12) months after the expiry of the Contract Period or following termination of the Contract (or as long a period as may be agreed between the Parties), full and accurate records and accounts of the operation of the Contract including the Services provided under it, and the amounts paid by the Customer. 28.2 The Supplier shall keep the records and accounts referred to in clause 28.1 above in accordance with Good Industry Practice and generally accepted accounting principles. 28.3 The Supplier shall on request afford the Customer, the Customer's representatives and/or the Auditor access to such records and accounts (which may include working papers if reasonably requested) as may be required by the Customer from time to time. 28.4 The Supplier shall provide such records and accounts (together with copies of the Supplier's published accounts) during the Contract Period and for twelve (12) months after the date of termination or expiry of the Contract to the Customer and the Auditor. 28.5 The Customer shall use reasonable endeavours to ensure that the conduct of each audit does not unreasonably disrupt the Supplier or delay the provision of the Services save insofar as the Supplier accepts and acknowledges that control over the conduct of audits carried out by the Auditor is outside of the control of the Customer. 28.6 Subject to the Customer's rights in respect of Confidential InformationInformation as set out in clause 19.6.1, the Supplier shall on demand provide the Auditors with all reasonable co-operation and assistance in relation to each audit, including: 28.6.1 all information requested by the Customer within the scope of the audit; 28.6.2 reasonable access to sites controlled by the Supplier and to equipment Equipment used in the provision of the Services; and 28.6.3 access to the Staff. 28.7 The Parties agree that they shall bear their own respective costs and expenses incurred in respect of compliance with their obligations under this clause 28, unless the audit reveals a material Default by the Supplier in which case the Supplier shall reimburse the Customer for the Customer's reasonable costs incurred in relation to the audit.

RECORDS AND AUDIT ACCESS. 28.1 37.1 The Supplier shall keep and maintain, during the Contract Period and for twelve (12) months maintain until 6 years after the expiry end of the Contract Period or following termination of the Contract (or as long a period as may be agreed between the Parties), full and accurate records and accounts of the operation of the Contract including the Services provided under it, the Contracts entered into with the Customer and the amounts paid by the Customer. 28.2 37.2 The Supplier shall keep the records and accounts referred to in clause 28.1 37.1 above in accordance with Good Industry Practice and generally accepted accounting principlesgood accountancy practice. 28.3 37.3 The Supplier shall on request afford the Customer, the Customer's representatives and/or the Auditor such access to such records and accounts as may be required by the Customer from time to time. 28.4 37.4 The Supplier shall provide such records and accounts (together with copies of the Supplier's published accounts) during the Contract Period and for twelve (12) months a period of 6 years after the date of termination or expiry of the Contract Period to the Customer and the Auditor. 28.5 37.5 The Customer shall use reasonable endeavours to ensure that the conduct of each audit does not unreasonably disrupt the Supplier or delay the provision of the Services save Services, except insofar as the Supplier accepts and acknowledges that control over the conduct of audits carried out by the Auditor is outside of the control of the Customer. 28.6 37.6 Subject to the Customer's rights in respect of Confidential Informationconfidentiality, the Supplier shall on demand provide the Auditors Auditor with all reasonable co-operation and assistance in relation to each audit, including: 28.6.1 (a) all information requested by the Customer within the scope of the audit; 28.6.2 (b) reasonable access to sites controlled by the Supplier and to equipment Equipment used in the provision of the Services; and 28.6.3 (c) access to the Staff. 28.7 37.7 The Parties agree that they shall bear their own respective costs and expenses incurred in respect of compliance with their obligations under this clause 2836.2, unless the audit reveals a material Default by the Supplier in which case the Supplier shall reimburse the Customer for the Customer's reasonable costs incurred in relation to the audit.

RECORDS AND AUDIT ACCESS. ‌ 28.1 The Supplier shall keep and maintain, during the Contract Period and for twelve (12) months after the expiry of the Contract Period or following termination of the Contract (or as long a period as may be agreed between the Parties), full and accurate records and accounts of the operation of the Contract including the Services provided under it, and the amounts paid by the Customer.Customer.‌ 28.2 The Supplier shall keep the records and accounts referred to in clause 28.1 above in accordance with Good Industry Practice and generally accepted accounting principles.principles.‌ 28.3 The Supplier shall on request afford the Customer, the Customer's representatives and/or the Auditor access to such records and accounts (which may include working papers if reasonably requested) as may be required by the Customer from time to time. 28.4 The Supplier shall provide such records and accounts (together with copies of the Supplier's published accounts) during the Contract Period and for twelve (12) months after the date of termination or expiry of the Contract to the Customer and the Auditor. 28.5 The Customer shall use reasonable endeavours to ensure that the conduct of each audit does not unreasonably disrupt the Supplier or delay the provision of the Services save insofar as the Supplier accepts and acknowledges that control over the conduct of audits carried out by the Auditor is outside of the control of the Customer. 28.6 Subject to the Customer's rights in respect of Confidential InformationInformation as set out in clause 19.6.1, the Supplier shall on demand provide the Auditors with all reasonable co-operation and assistance in relation to each audit, including: 28.6.1 all information requested by the Customer within the scope of the audit; 28.6.2 reasonable access to sites controlled by the Supplier and to equipment Equipment used in the provision of the Services; and 28.6.3 access to the Staff. 28.7 The Parties agree that they shall bear their own respective costs and expenses incurred in respect of compliance with their obligations under this clause 28, unless the audit reveals a material Default by the Supplier in which case the Supplier shall reimburse the Customer for the Customer's reasonable costs incurred in relation to the audit.

RECORDS AND AUDIT ACCESS. 28.1 The Supplier shall keep and maintain, during the Contract Period and for twelve (12) months after the expiry of the Contract Period or following termination of the Contract (or as long a period as may be agreed between the Parties), full and accurate records and accounts of the operation of the Contract including the Services provided under it, and the amounts paid by the Customer. 28.2 . The Supplier shall keep the records and accounts referred to in clause 28.1 above in accordance with Good Industry Practice and generally accepted accounting principles. 28.3 . The Supplier shall on request afford the Customer, the Customer's representatives and/or the Auditor access to such records and accounts (which may include working papers if reasonably requested) as may be required by the Customer from time to time. 28.4 . The Supplier shall provide such records and accounts (together with copies of the Supplier's published accounts) during the Contract Period and for twelve (12) months after the date of termination or expiry of the Contract to the Customer and the Auditor. 28.5 . The Customer shall use reasonable endeavours to ensure that the conduct of each audit does not unreasonably disrupt the Supplier or delay the provision of the Services save insofar as the Supplier accepts and acknowledges that control over the conduct of audits carried out by the Auditor is outside of the control of the Customer. 28.6 . Subject to the Customer's rights in respect of Confidential InformationInformation as set out in clause 19.6.1, the Supplier shall on demand provide the Auditors with all reasonable co-operation co‑operation and assistance in relation to each audit, including: 28.6.1 : all information requested by the Customer within the scope of the audit; 28.6.2 ; reasonable access to sites controlled by the Supplier and to equipment Equipment used in the provision of the Services; and 28.6.3 and access to the Staff. 28.7 . The Parties agree that they shall bear their own respective costs and expenses incurred in respect of compliance with their obligations under this clause 28, unless the audit reveals a material Default by the Supplier in which case the Supplier shall reimburse the Customer for the Customer's reasonable costs incurred in relation to the audit. assistance in related procurements In any case where the Customer wishes to procure services ("New Services") in circumstances where the Supplier or an Affiliate of the Supplier is already providing (or due to provide) services ("Legacy Services") to the Customer which is related to or which interfaces with or is intended to interface with or be replaced by the New Services, the Supplier shall promptly provide the Customer and any supplier bidding for those New Services ("Relevant Supplier") with all reasonable information and assistance as may be required from time to time to: carry out appropriate due diligence with respect to the New Services; effect a smooth transfer and/or inter-operation (as the case may be) between the Legacy Services and the New Services; enable the Customer to carry out a fair competition (in whatever form) for the New Services; and enable the Customer and Relevant Supplier to make a proper assessment as to the risk related to the New Services. When performing its obligations in clause 29.1 the Supplier shall act consistently, applying principles of equal treatment and non-discrimination, with regard to requests for assistance from and dealings with each Relevant Supplier.

RECORDS AND AUDIT ACCESS. 28.1 5.8.1 The Supplier Contractor shall keep and maintain, during the Contract Period and for twelve maintain until six (126) months years after the expiry end of the Contract Period or following termination of the Contract (or as long a period as may be agreed between the Parties), full and accurate records and accounts of the operation of the Contract including the Services provided under it, the Call-Off Contracts entered into with the Contracting Authority and the amounts paid by the Customereach Contracting Authority. 28.2 5.8.2 The Supplier Contractor shall keep the records and accounts referred to in clause 28.1 Clause 5.8.1 above in accordance with Good Industry Practice and generally accepted accounting principlesgood accountancy practice. 28.3 5.8.3 The Supplier Contractor shall on request afford the Customer, the Customer's representatives and/or the Auditor such access to such records and accounts as may be required by the Customer from time to time. 28.4 5.8.4 The Supplier Contractor shall provide such records and accounts (together with copies of the SupplierContractor's published accounts) during the Contract Period and for twelve (12) months a period of [ ] 54 years after the date of termination or expiry of the Contract Period to the Customer and the Auditor. 28.5 5.8.5 The Customer shall use reasonable endeavours to ensure that the conduct of each audit does not unreasonably disrupt the Supplier Contractor or delay the provision of the Services Services, save insofar as the Supplier Contractor accepts and acknowledges that control over the conduct of audits carried out by the Auditor is outside of the control of the Customer. 28.6 5.8.6 Subject to the Customer's rights in respect of Confidential Information, the Supplier Contractor shall on demand provide the Auditors Auditor with all reasonable co-operation and assistance in relation to each audit, including:including:- 28.6.1 (a) all information requested by the Customer within the scope of the audit; 28.6.2 (b) reasonable access to sites controlled by the Supplier Contractor and to equipment Equipment used in the provision of the Services; and 28.6.3 (c) access to the Staff. 28.7 5.8.7 The Parties agree that they shall bear their own respective costs and expenses incurred in respect of compliance with their obligations under this clause 28Clause 5.8, unless the audit reveals a material Default by the Supplier Contractor in which case the Supplier Contractor shall reimburse the Customer for the Customer's reasonable costs incurred in relation to the audit.

RECORDS AND AUDIT ACCESS. 28.1 16.1 The Supplier Provider shall keep and maintain, during the Contract Period and for twelve maintain until six (126) months years after the expiry termination date of the last Call-Off Contract Period or following termination of the Contract (or as long a period as may be agreed between the Parties)to terminate, full and accurate records and accounts of the operation of the Contract this Framework Agreement including the Services provided under it, the Call-Off Contracts entered into with Contracting Schools and the amounts paid by the Customerunder them. 28.2 16.2 The Supplier Provider shall keep the records and accounts referred to in clause 28.1 Clause 16.1 above in accordance with Good Industry Practice and generally accepted accounting principlesgood accountancy practice. 28.3 16.3 The Supplier Provider shall on request afford the Customer, the Customer's representatives Authority (or relevant Contracting School) and/or the Auditor such access to such records and accounts as may be required by the Customer from time to time. 28.4 16.4 The Supplier Provider shall during the period commencing on the Commencement Date and expiring on the termination date of the last Call-Off Contract to terminate provide to the Authority (or relevant Contracting School) and the Auditor such records and accounts (together with copies of the SupplierProvider's published accounts) during the Contract Period and for twelve (12) months after the date of termination or expiry of the Contract to the Customer and the Auditor.).. 28.5 16.5 The Customer Authority shall use reasonable endeavours to ensure that the conduct of each audit Audit does not unreasonably disrupt the Supplier Provider or delay the provision of the Services pursuant to the Call-Off Contracts, save insofar as the Supplier Provider accepts and acknowledges that control over the conduct of audits Audits carried out by the Auditor is outside of the control of the CustomerAuthority. 28.6 16.6 Subject to the CustomerAuthority's rights in respect of Confidential Informationconfidentiality, the Supplier Provider shall on demand provide the Auditors Auditor with all reasonable co-operation and assistance in relation to each auditAudit, including: 28.6.1 16.6.1 all information requested by the Customer Auditor within the scope of the auditAudit; 28.6.2 16.6.2 reasonable access to sites controlled by the Supplier Provider and to equipment used in the provision of the Services; and 28.6.3 16.6.3 access to the Staff. 28.7 16.7 The Parties agree that they shall bear their own respective costs and expenses incurred in respect of compliance with their obligations under this clause 28Clause 16, unless the audit Audit reveals a material Material Default by the Supplier Provider in which case the Supplier Provider shall reimburse the Customer Authority for the CustomerAuthority's reasonable costs incurred in relation to the auditAudit. 16.8 The rights of the Authority under this clause 16 shall continue until the termination date of the last Call-Off Contract to terminate.

RECORDS AND AUDIT ACCESS. 28.1 16.1 The Supplier Provider shall keep and maintain, during the Contract Period and for maintain until twelve (12) months years after the date of termination or expiry (whichever is the earlier) of the Contract Period or following termination of the Contract this Agreement (or as long a period as may be agreed between the Parties), full and accurate records and accounts of the operation of the Contract this Agreement including the Services provided under it, the Contracts entered into with the Council and the amounts paid by the CustomerCouncil. 28.2 16.2 The Supplier Provider shall keep the records and accounts referred to in clause 28.1 Clause 16.1 above in accordance with Good Industry Practice and generally accepted accounting principlesgood accountancy practice. 28.3 16.3 The Supplier Provider shall on request afford the Customer, the Customer's representatives Council and/or the Auditor such access to such records and accounts as may be required by the Customer from time to time. 28.4 16.4 The Supplier Provider shall provide such records and accounts (together with copies of the SupplierProvider's published accounts) during the Contract Period Term and for a period of twelve (12) months years after the date of termination or expiry of the Contract Term to the Customer Council and the Auditor. 28.5 16.5 The Customer Council shall use reasonable endeavours to ensure that the conduct of each audit Audit carried out on its behalf does not unreasonably disrupt the Supplier Provider or delay the provision of the Services pursuant to the Contracts, save insofar as the Supplier Provider accepts and acknowledges that control over the conduct of audits Audits carried out by the Auditor is outside of the control of the CustomerCouncil. 28.6 16.6 Subject to the Customer's Council’s rights in respect of Confidential Informationconfidentiality, the Supplier Provider shall on demand provide the Auditors Auditor with all reasonable co-operation and assistance in relation to each auditAudit, including:including:- 28.6.1 16.6.1 all information requested by the Customer Auditor within the scope of the auditAudit; 28.6.2 16.6.2 reasonable access to sites controlled by the Supplier Provider and to equipment used in the provision of the Services; and 28.6.3 16.6.3 access to the Staff. 28.7 16.7 The Parties agree that they shall bear their own respective costs and expenses incurred in respect of compliance with their obligations under this clause 28Clause 16, unless the audit Audit reveals a material Material Default by the Supplier Provider in which case the Supplier Provider shall reimburse the Customer for the Customer's Council’s reasonable costs incurred in relation to the auditAudit.