Red Hat Developer Subscription Level Guidelines 3 Sample Clauses

Red Hat Developer Subscription Level Guidelines 3. Red Hat Developerサブスクリプション水準ガイドラ イン Red Hat will use commercially reasonable efforts to provide Development Support in accordance with the guidelines set forth in Table 1.E.3 below. Red Hat’s Technical Support telephone numbers and Standard Business Hours are located at xxx.xxxxxx.xxx/xxxxxxx/xxxxxx/xxx/xxxxxxxxxx /. Red Hatは、下記の表1.E.3に定めるガイドラインに従って開発サ ポートを提供するよう、商業的に合理的な努力を払う。Red Hatの技術サポートの電話番号及び本標準営業時間 は、xxxx://xxx.xx.xxxxxx.xxx/support/policy/sla /production/に記載されている。 Table 1.E.3 /表1.E.3 Professional Enterprise Hours of Coverageサービス提供時間 Support Channel サポートチャンネル Number of Cases 件数 Number of contacts 担当者数 Software Maintenance ソフトウェアメンテナンス Response Guidelines 対応ガイドライン Standard Business Hours 本標準営業時間 Web and phone インターネット及び電話 Unlimited 無制限 One developer 開発者1人 via Red Hat management portal Red Hatマネジメントポータル経由 2 business days for all issues 全件につき2営業日 Standard Business Hours 本標準営業時間 Web and Phone インターネット及び電話 Unlimited 無制限 Two developers 開発者2人 via Red Hat management portal Red Hatマネジメントポータル経由 4 business hours for all issues 全件につき4営業時間 Exhibit 1.F 付属書1.F Technical Account Management Service テクニカルアカウントマネジメントサービス
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Related to Red Hat Developer Subscription Level Guidelines 3

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  • Program Guidelines The goal for this program is to help small businesses expand their market reach by investing in greater hardware and software applications. In the age of technology, there are many innovative ways that business can offer their goods and services to an e-commerce online customer base. The following eligible items are permitted, based on business type: Hardware: • Computers • Printer, scanner, copier (All in one) Software: • Internet service (1 year)Website – Turnkey website landing page package • Virus Protection • Microsoft Office 365 • Remote Client Software (Team Viewer) Other services: Virtual Training courses (Gotomeeting, Zoom, other virtual meetings – Max 3 month service) Tech Support with set up and remote trouble shooting The Process The following identifies the steps in the application process:

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  • Software Subscription Lifecycle During the life cycle of Red Hat Software, the scope of Software Maintenance and Support evolves and, after a number of years, we discontinue Software Maintenance and Support for older versions of Software. The details of the Software Maintenance and Production Support life cycle are set forth at xxxxx://xxxxxx.xxxxxx.xxx/support/policy/update_policies.html. If available, you may purchase Extended Update Support and/or Extended Life Cycle Support, as described in Exhibit 1.G, to extend your Subscription Services for certain versions of Software.

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