Reduction of charges due to state of emergency. If, as a consequence of a declared state of emergency under the Civil Defence Emergency Management Act 2002, the Trader on the Customer’s behalf requests disconnection, and the ICP or ICPs cannot be accessed to be disconnected, the Distributor must, in the next monthly billing cycle, reduce the Distribution Services charges paid by the Trader in respect of the ICP or ICPs for that Customer for the number of complete days from the date disconnection was requested, by setting the billed quantities for those days to zero.
